Me: “Hi, I’d like a small chai latte with soy, please.”

Cashier: “Okay.” *enters order* “And what size did you want? Oh, you said small?”

Me: “Yes, please.”

(She rings me up and hands me my receipt. I double-check it to make sure she got it right, and see that in addition to the soy, I’ve been charged $1 extra to add a shot I didn’t ask for.)

Me: “Excuse me, but it says I was charged for a shot.”

Cashier: “Oh, well… I accidentally rang it up as a chai instead of a chai latte.”

Me: “Okay…”

Cashier: “So… sorry about that.”

(The cashier looks around awkwardly, and then grabs a barista and shows her my receipt, whispering to her.)

Barista: “Did she order a shot?”

Cashier: “No.”

Barista: *to me* “Sorry about that.”

Me: *waits*

Barista: “…Did you want that dollar back?”

Me: “Um, yes?!”