(Our company policy is to have user accounts get locked if they type their password wrong three times in a row.)

Employee: “I’m locked out! This must be a system failure, because I can’t be that stupid to type in my password wrong.”

Me: “Well, you were indeed locked out. I just unlocked you, so go ahead and try it again.”

(I hear the employee type loudly over the phone.)

Employee: “It’s still not working! See, I told you it’s a problem with the system!”

Me: “Did you check if you probably have Caps Lock on or Num Lock off?”

Employee: “You must really think I’m stupid! I already checked that!”

(I hear him typing again, but softer.)

Employee: “Oh…it’s working now.” *hangs up*