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    Category: Bad Behavior

    A Significant Dress-Down

    , | Dallas, TX, USA | Bad Behavior, Employees, Health & Body

    (I am at the soda fountain getting some water.)

    Worker: “That’s a really cute dress!”

    Me: “Thanks, I got it at [Store].”

    Worker: “Are you pregnant?”

    Me: “No!?”

    Worker: “Oh, that dress just makes you stick out a bit.”

    (This particular location now has a new one-star review…)

    The Schedule Of Lies

    | MI, USA | Bad Behavior, Bosses & Owners, Liars/Scammers

    (An hour before my shift, my phone rings. It’s work and I assume they want me to come in early.)

    Manager: “Hey, where are you?”

    Me: “At home, why?”

    Manager: “Your shift started an hour ago and you’re never late.”

    Me: *looks at schedule, which this manager, who is in charge of making the schedule, printed off for me* “It says I’m not scheduled for another hour.”

    Manager: “That’s not what my schedule says. If you don’t get here soon I’ll write you up.” *hangs up*

    (Figuring I got the unofficial copy of the schedule, I head in. As soon as I walk in the door, this happens:)

    Manager: “So, you really were scheduled for later but someone didn’t show up, so I lied to get you here.”

    Me: “…What?”

    (The next manager on shift sent me home early and let me take home an extra meal to make up for it. I don’t work there anymore but last I heard the manager who lied to me still does the schedule and still pulls that stunt when they’re shorthanded.)

    Acting Sick As A Dog

    | Washington, DC, USA | Bad Behavior, Employees, Health & Body, Pets & Animals

    (I take my dog in to my regular vet office on an emergency basis because he has a bad eye infection. He’s had eye infections before, owing to genetic tear duct problems, and has always tolerated examination and treatment well.)

    Vet: *who I’ve never seen before* “So, you’re here for an eye infection, I see. Please put your dog up on the table.”

    (I place my small, friendly dog on the table, keeping a hand on his collar and one on his side to keep him calm. He has never had a problem with the vet before, and I have always been allowed – even encouraged – to keep contact with him to make the process less threatening.)

    Vet: “Please step away from your dog so I can examine him.”

    Me: “Are you sure? You’re going to be handling his face, and he’ll probably be more comfortable with that if I’m in contact with him to let him know it’s okay.”

    Vet: “Yes, I know what I’m doing here. Now please step away from your dog.”

    (I do as instructed and step away from my dog. The vet proceeds to grab for his face roughly with no warning. Unsurprisingly, my dog growls and cowers away from her.)

    Vet: “Your dog is aggressive; we need to muzzle him to examine his eye.”

    (She proceeds to try to roughly shove a too-small muzzle onto his snout, which he also doesn’t take kindly to.)

    Vet: “Your dog is aggressive and uncooperative; you’ll have to take him elsewhere for treatment.”

    Me: “Can I please see [Other Vets who have treated my dog in the past]? If you look at his file, you’ll see we’ve been coming here for a few years, and it’s never been a problem before. He’s not aggressive or uncooperative. You’re just handling him very roughly when he’s already ill, and not allowing me to comfort him, and I don’t blame him for taking that badly.”

    Vet: “No, we don’t treat bad dogs or owners. Please see the receptionist to pay for this waste of my time and see yourself out.”

    (Sobbing both because I feel bad for my dog and because I think I have lost an otherwise great vet office, I take my dog and go up to reception, seeing a receptionist who I’ve seen several times.)

    Receptionist: “What’s wrong, [My Name]? Did you get some bad news? Please tell me [Dog] is okay… You’re some of my favorite clients! I thought you were just in for a routine eye infection…”

    Me: *through sobs* “Yes, it’s just an eye infection, and he’ll probably be okay, but [New Vet] handled him roughly and then ordered me out without treatment when he balked at having his face handled and then being muzzled. She wouldn’t even let me try to comfort him or help. I love you guys, but I guess we’re done here.”

    Receptionist: “Oh, no, you’re not. You wait right here and stop that crying.”

    (She disappears into the back, and returns dragging the founding and owner vet behind her.)

    Owner: “I hear that our new vet refused your little man treatment. Can I examine him?”

    Me: *still sobbing* “Well, he’s probably going to be less than agreeable given what just happened, but I suppose it can’t make anything worse.”

    (The owner/founding vet sits down with my dog right on the floor of the lobby, lets him crawl up in his lap, and takes a look at his eyes.)

    Owner: “Yep, looks like the infections you’ve brought him in with before. Can we go back to a room and make sure it’s not an ulcerated cornea?”

    (We take him back to a room, do the test GENTLY AND WITH ME COMFORTING HIM… All is basically well and I’m given the normal prescription to get him through that. As I’m leaving…)

    Owner: “And don’t you worry about what happened before… We’ll deal with that! You are a valued client, so I expect to see you in a few months for his yearly!”

    (When I went in the next time for my dog’s yearly, I was told that the first vet we saw on that visit had been fired and ‘blackballed’ whenever someone called for a reference! It was very weird since she actually had a reputation as a good vet before she was hired at that office!)

    Password Overheard

    | Boise, ID, USA | Bad Behavior, Employees

    (I work in a call center doing tech support for a popular cell phone company. We often get calls from stores that sell the carrier’s phones, asking for help with phones or customer accounts. Since these callers are employees of the stores they are working for and not our company, we must verify the customer’s account with the customer before making any changes.)

    Me: “Thank you for calling. This is [My Name]. May I have your name, please?”

    Employee: “This is [Employee]. I’m with an authorized retailer, and I need to get call forwarding set up on our customer’s phone.”

    Me: “All right, I can definitely get that going for you. Can I go ahead and speak with the customer?”

    Employee: “You’re on speaker.”

    (I introduce myself to the customer.)

    Employee: “The customer’s name is [Customer] and his password is [password].”

    Me: “I’m sorry, ma’am, I do need to hear that information directly from the customer.”

    Employee: “Well, that’s completely unnecessary, but all right.”

    (The customer gives me the information.)

    Me: “Thank you. I understand it’s a bit of a hassle, but it is part of our security policy to verify directly with the customer.”

    Employee: “What call center are you located in?”

    Me: “I don’t feel comfortable disclosing that information.”

    Employee: “Well, then can I get your ID number or the name of your supervisor?”

    Me: “Can I ask why?”

    Employee: “So I can report you. You embarrassed me in front of my customer.”

    (I repeat my spiel about the security policy and tell her that, no, I will not be giving her my information. She relents, and I get the call forwarding set up.)

    Me: “Is there anything else I can help you with today?”

    Employee: “No. Now you’ve made the customer upset.” *hangs up*

    Shelving The Pay It Forward Part

    | Houston, TX, USA | Bad Behavior, Bosses & Owners

    (I work in an independently owned retail shop. My boss is being interviewed for a newspaper article about local business owners. She is currently discussing restoring the shop after it was flooded several years ago.)

    Boss: “So, I called these other business owners I knew, and they were incredibly generous and donated these shelves for our store.” *gestures around at the shelving*

    Interviewer: “That’s a wonderful point for me to make in my story: how they stepped in to help you when you needed it. How inspirational.”

    Boss: “Yes, for just the cost of the moving van and crew we were able to replace all the old shelves in the store, with lots more extra shelving tucked away in storage.”

    Interviewer: “Ready to donate to someone else in need?”

    (My boss just gives her this blank stare.)

    Boss: *scornfully* “Of course not, that for us to use.”


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