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  • Category: Bad Behavior

    A Big Baloney Pizza

    | TX, USA | Bad Behavior, Bosses & Owners, Food & Drink

    (I’m working delivering pizza at a national chain restaurant, and it is common for us to pitch in lightly in other jobs when we aren’t actively doing a delivery. I walk into the restaurant and walk straight to the kitchen, where I start throwing together a pizza. To my surprise, the regional manager, a large man whose first language is not English, comes out of nowhere and slaps his hand on my shoulder.)

    Regional Manager: “You know, I see you come in here, and you always working. You work very hard. I see you always busy. You help the cooks when they busy, you help the waitresses when they busy, and if nobody busy, you wash dishes. You are good hard worker. You do good job and I just wanted to tell you, thank you.”

    (As quickly as he appeared, he vanishes to inspect some other portion of the restaurant. The cook, who is also my roommate, looks up at the orders.)

    Cook: “Um, bro, nobody ordered a large pepperoni.” *he pauses for a moment* “Wait! Isn’t today your day off?”

    Me: “Cool it, man. The regional manager just thanked me while I was in the middle of stealing a pizza. Now throw this in the oven so I can get out of here before anyone realizes!”

    Chipping Away At That Special Relationship

    | London, England, UK | Bad Behavior, Employees, Food & Drink

    (I was in London for a few months visiting friends, and as such I decided to try and speak like a Londoner. We go to a pub one night and decide to order some food.)

    Me: “I’ll have some plain chips, if that’s all right.”

    (I know that in the UK, chips means French fries.)

    Waitress: “No problem. And for you?”

    (The waitress takes everyone else’s orders and comes back shortly. She plops down a bag of a popular brand of crisps in front of me.)

    Me: “Um, I wanted chips.”

    Waitress: “Well you got your chips, you stupid American! You should appreciate that we know your ‘lingo’ in this pub and know that you really meant crisps!”

    Me: “No, I meant CHIPS as in FRIES. And since you’ve insulted me, I’ll be taking my leave. Guys?”

    (My friends and I left without taking a bite of food, and didn’t bother paying. The waitress came running out after us, shouting that we needed to pay!)

    Having A Bad Hair Life

    | Chicago, IL, USA | Bad Behavior, Employees, Health & Body

    (I’m female and because of a hormone disorder I have not only male pattern baldness but noticeable male pattern facial hair. I’m also a little overweight because of the medical issue. I spent many years with confidence issues because of my appearance. I visited a local salon to get laser hair removal. This takes place during my first consultation.)

    Me: “The problems area are mostly my chin and sideburns. I’ve been shaving every day since I was in my early teens and I’d like to finally stop doing it.”

    Employee: “I don’t see a problem in helping you remove the hair!”

    Me: “Thank you so much. It’s been so embarrassing having this issue. I’ve been saving up money for years to get this done.”

    Employee: “Don’t worry; we’ll get the hair off your face! Maybe after that, you can get some hair back on your head, lose a little weight, and maybe you’ll even find a boyfriend after that!”

    Me: “You know what…? I’ll just see myself out the door. That was rude and I don’t need to hear it from you.”

    Employee: “Well, I was just telling you the truth. No man will ever date a girl who looks more like a man then he does!”

    (Without another word I left the salon in tears. It took me another two years to build up enough courage to try another salon and thankfully those employees were nice and never once made comments like that. And despite what that woman thought, I met my husband before I had the laser treatment and it didn’t bother him one bit!)

    Making It (com)Plain To Him

    | Kent, England, UK | Bad Behavior, Bosses & Owners

    (I have never had to make a deposit at the post office before, so I manage to get it wrong. It is the manager who is serving me.)

    Manager: *annoyed* “You haven’t filled this in properly.”

    Me: “Oh, sorry. This is the first time I’ve done one.”

    Manager: “Well, make sure you get it right next time; it’s not my job to do it for you.”

    Me: *slightly taken back* “Okay. I’m sorry.”

    (He hands me back the paying-in book without a receipt. After this, Head office starts asking managers to get receipts for paying-in. I get the same man next time I am there.)

    Me: *laughing* “I think I filled it in right this time! By the way, can I get a receipt this time? I didn’t last time and I need one.”

    Manager: “If you were paying-in you would have got a receipt. We always give them.”

    Me: “Well, I didn’t last time. I’m sure it was just a simple mistake.”

    Manager: *angry* “I don’t care what you think! I served you last time and I’m know I gave you one. We always staple it to the slip.”

    (I take out last week’s slip which has no receipt on it.)

    Manager: “That doesn’t prove anything. You probably tore it off.”

    (I’m not one for confrontations so I let the matter drop. He then made rather a show of giving me this week’s receipt. I may not like confrontation but as a manager in customer service myself I know bad service when I see it so I phone up and complain about his rudeness. Next week arrives and I am waiting in the queue. The manager is serving a woman who clearly does not speak English very well and cannot understand what he is saying.)

    Woman: “How much for sending to another country?”

    Manager: “That costs [price]. Where’s the package.?”

    Woman: “Okay, but I don’t want now.”

    Manager: “Well, maybe you need to go away and figure out what you want before wasting my time.”

    (She was clearly trying to say that she just wanted to know the price for future reference. She gets upset as he is shouting so she leaves in tears. Two ladies next to me in the queue have also seen this and mention that they have also had this type of service from him. I, unfortunately, get called to his window.)

    Manager: “You! You complained about me!”

    Me: “Yes, because you were very rude to me.”

    Manager: “I wasn’t! I can’t help it if you were wrong. You shouldn’t be complaining.”

    (He pays-in my money all the while telling me off for complaining. Naturally, I phone and complain again because I cannot believe that somebody like this got to be a manager. They promise to speak to his boss because it turns out others have complained as well. Shock! Next week:)

    Manager: *sulking* “I’m sorry for being rude to you. I can’t believe you complained again.”

    Me: “That’s all right.”

    (After that he always made sure he was polite to everybody when he saw I was in the shop. I am still surprised that he thought the best way to deal with somebody who had complained about his rudeness was to be even ruder. What did he think was going to happen?)

    Someone Needs A Happy Posting

    | MO, USA | Bad Behavior, Employees, Holidays, Theme Of The Month

    (It is close to Christmas and the post office is quite busy; With many people waiting, they have a ‘take a number’ system. I have been waiting close to 20 minutes. The post office worker calls my number and I approach the counter.)

    Me: “Hi! How are you today?”

    Worker: “Do you have to ask me that? It is obviously an awful time of year and I have obviously had a really bad day!”

    Me: “So sorry to hear that; it is almost Christmas so it should be over soon! I’d like to mail this package, please.”

    Worker:“Do you have to smile at me? I said I was having a bad day. You should just be quiet.”

    Me: “Okay… Just the package, then.”

    Worker: *provides cost to mail package*

    Me: *hands over cash and turns to leave* “Happy Holidays!”

    Worker: “I said NOT to talk to me.” *murmurs under breath* “Some people are so rude!”


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