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    Category: Crazy Requests

    Hats Off To Bad Service

    | USA | Crazy Requests, Employees

    (My family is on a flight back to New York City. My older brother is wearing a Yankees baseball hat.)

    Flight Attendant: “Hello, what drink can I get you today?”

    Brother: “I’ll have a Coke, please.”

    Flight Attendant: “Before I serve you, I’m gonna need you to take off that hat.”

    Brother: *thinking he is joking* “Ha, good one.”

    Flight Attendant: “No, I’m serious. Take off the hat.”

    (My brother made light of the situation, and eventually got his Coke. My family, however, was confounded that the flight attendant was actually serious about the hat!)

    Safe In No Knowledge

    | Czech Republic | Crazy Requests, Employees

    (I am in the rummage sale joint, which sells anything from artwork to farming equipment. The staff has next to no training, which is usually no problem and it´s fun to shop there. I spot a small safe for a really low price. Having two teenage nephews and owning a gun, I see it as opportunity to make my family safer from accident. I grab the safe and take it to the counter.)

    Me: “I´d like this!”

    Teller: “Okay. I should probably tell you, though, that we do not have the combination to open it.”

    Me: “Uh… how come?”

    Teller: “We kinda lost it. The safe was here over a year.”

    Me: “Maybe the shop owner has the combination?”

    Teller: “Maybe, but he has expressly forbidden us to ever call him.”

    Me: “Well, I can’t take it, then. Sorry.”

    Teller: *thinking for a while* “Wait, you can pry it open yourself!”

    Me: “Uh, that´s not the use I had in mind for it…”

    Can’t Muster Up The Sanity

    | USA | Bosses & Owners, Crazy Requests, Technology

    (Onboard Navy ships, it’s requirement to submit a daily ‘muster report’ to the chain of command. The report details who is present, absent, on leave, etc., so that each person is accounted for. A fellow sailor gets a visit from the division officer (divo).)


    Sailor: “Sir? I sent it in this morning right after quarters.”


    Sailor: *checks email logs* “There it is, sir. The email time/date stamp matches.”

    Divo: *scowl* “Well, why didn’t you call them up to make sure they got it?”

    Sailor: “…”

    Divo: “Well, from now on you have to call them up after you send the email to make sure they get it.”

    (So, yes, even though [Sailor] had sent the report in on time, and had never had a glitch like that before, Divo still felt it was “his fault” for it not showing up on time. And to be honest, the ship’s admins didn’t appreciate Divo’s orders either since [Sailor] indeed called them up every time he sent in the muster report, especially since we were just one division out of a hundred, at least.)

    Doesn’t Know How To Manage The Situation

    | England, UK | Bosses & Owners, Crazy Requests

    (An older gentleman has placed a rather difficult glasses order with very thin lenses which are very easily chipped and so our lab has had to reorder the lenses twice already. My manager has assured the patient his glasses will be ready on a particular date. When he comes into store, I am sent to check in the lab for his glasses. I am a young, fairly attractive woman.)

    Me: “[Manager], the lenses have been chipped again; [Patient] is going to be really upset.”

    Manager: “Do you think you could tell him?”

    Me: “Well, no offence, but I’m not the one who he spoke to last time. He’s going to ask for a manager at any rate.”

    Manager: “But you could look all pretty and flirt with him and then he won’t shout!”

    (When I refused to do so, the patient stormed out. The owner gave him the glasses for free when they were eventually made up.)

    Very Untidy Management Skills

    | UK | Bosses & Owners, Crazy Requests, Ignoring/Inattentive

    (I work in a shop that sells budget clothing. Since we don’t have a changing room, many customers buy things and return them a few days later when they’ve had a chance to try them on. Since I am usually the only person on the till and my new manager goes berserk if I leave the till unattended, I usually leave it until the end of the day to put the returned items back out, when we’re tidying the shop up to look presentable for the next day. I have just put a dress back on its rail.)

    Manager: “[My Name], did you just tidy that rail?”

    Me: “No, I was doing menswear and kids. I just wanted to put these returns back so I could get the till point tidy too.”

    Manager: “Well, it’ll save time if you tidy this as you go. Otherwise there’s just more work for me and [Coworker] to do!”

    (The very next day I have more returns to put back in womenswear. I put my first item back and begin tidying the stand it’s on.)

    Manager: “[My Name], what are you doing? Are menswear and kids tidy yet?”

    Me: “No, I was just putting this back…”

    Manager: “Well, that’s not acceptable! If I see you tidying all the way over there, I’m going to assume that menswear is already done, and that area needs to be perfectly tidy as it’s right at the front of the store! Go back and check that it’s all tidy!”

    Me: *sighs* “Okay…”

    (The day after that there are lots of returns to put back out. I leave them until the very end of the tidying, knowing that anything else is going to get me into trouble, but by this point it’s getting late, and my manager sees me carrying a huge pile of dresses across the shop.)

    Manager: “You know, maybe we should start putting returns back out as we go!”

    Me: *speechless*

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