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    Category: Employees

    Under New Mismanagement, Part 3

    | WI, USA | Bosses & Owners, Employees, Ignoring/Inattentive, Lazy/Unhelpful

    (I work at a fabric and crafts store where employees wear headsets to communicate. It is a stocking day and there are more workers than normal: in this case, three full managers, a part-time manager, and me [a part-time associate]. I am currently working the counter where patrons can get by-the-yard items measured when the register bell starts ringing.)

    Me: *ignoring the bell since one of the managers is supposed to be manning it* “—and how much of [Product] do you need today?”

    Patron #1: “Can you show me what three yards looks like?”

    Me: “Sure can.”

    (I starts laying out fabric when I notice no-one has gone to the registers.)

    Me: “One moment, please.” *over my radio* “There’s a customer at registers.”

    Register Manager: “We’re all in the office and will be here for a while. You’ll have to get it.”

    (Note: there is ALWAYS supposed to be one manager on the floor at all times and no one ever gave me the heads-up that I was the only one the floor. At this point, the patron at the registers is annoyed and smacking the bell.)

    Me: *loudly to be heard halfway across the store* “Someone will be with you as soon as they can!” *over radio* “I can’t. I’m cutting and have a line.”

    (My manager finally comes out, acting huffy and irritated that she actually has to do the job she’s scheduled for. Afterward, they all gather at my counter (guess their impromptu meeting wasn’t that important) where I am still helping patrons. They proceed to help the part-time manager pick out materials for a personal project and gossip, while on the clock, in front of customers. Register bell rings again just as I am done cutting and trying to get caught up putting everything away. No one else even acts like they hear the bell.)

    Me: *after running across the store to the registers* “Sorry, thank you for waiting. Apparently I’m the only one working today.”

    Patron #1: “I noticed.”

    Related:
    Under New Mismanagement, Part 2
    Under New Mismanagement

    Showing Some Restraint While Shopping

    | NY, USA | Employees, Rude & Risque

    (My boyfriend and I are at a popular novelty store that sells certain… bedroom things. We have just picked up a set of restraints and go to the counter to purchase them.)

    Cashier #1: “Did you find everything all right today?”

    Me: “Yeah, thanks. We’re just getting these.” *sets the box on the counter*

    Cashier #1: *turns bright pink* “Uh, um, I’ll just, uh, let me get someone to take of that for you.”

    (He scrambles into the back, leaving my boyfriend and me to exchange a confused look. After a moment he returns with another cashier in tow. She takes one look at our purchase and turns on him.)

    Cashier #2: “Geez, dude, they’re just restraints! It’s not like they’re buying a vibrator or anything! How do you even work here?!”

    (He blushes and stammers an apology and disappears into the back of the store again. Meanwhile, my boyfriend and I are trying desperately to keep straight faces.)

    Cashier #2: *to us* “I can ring you folks out. I’m really sorry about that. I don’t know how he’s lasted this long here.”

    Boyfriend: *trying not to laugh* “No, that’s fine. Thanks for your help.”

    Me: “It’s a good thing we didn’t find a vibrator we liked. That poor kid probably would have died right then and there.”

    A Sad Sign(ed) Of The Times

    , | NJ, USA | Bosses & Owners, Employees, Food & Drink, Money

    (We’ve been frequenting a certain branch of a national chain for our fast food fix because they were the only burger place in the entire area that still had a value menu with things for under a dollar. However, they were recently purchased as a ‘franchise,’ and in under a month the entire inside is renovated – after having been renovated less than a year before – and the cost of all the food goes up dramatically. I ask to speak to the manager to complain.)

    Me: *long spiel* “—it just doesn’t seem fair that every single time somewhere becomes a ‘franchise’, they instantly stop participating in every single national promotion, all the prices go through the roof, and inevitably the service goes down because they fire half the staff.”

    Manager: “Actually, sir, if you could hold on for one moment?”

    (He goes to one of the registers, prints out a strip of receipt paper, and writes “#47″ on it before handing it to me with the pen.)

    Manager: “Could you please sign this for me and list that you’re complaining about the prices, and how much they’ve gone up?”

    Me: “…number forty-seven?”

    Manager: “The new owner called a meeting of the shift managers yesterday and outright told us that he “doesn’t believe” all the complaints we’ve gotten lately. So we decided to start getting them in writing and signed. You’re the forty-seventh signature we’ve gotten in just over twenty-four hours.”

    (I have no idea whether or not this would help but I definitely signed my name!)

    Having A Bad Time Over The Good Food

    | USA | Bad Behavior, Employees, Food & Drink

    (I just got off work and I am at my cousin’s basketball tournament as her parents are out of town. I am hungry so I go get some food from the concession stand. When I go there is only a cooler full of drinks and a girl about sixteen standing there.)

    Me: “Do you guys have any food?”

    Girl: “We make it in the back. Everything on the menu!”

    Me: “Okay!” * looks at menu* “I will have a pulled pork sandwich, please.”

    Girl: “Sorry, we are all out.”

    Me: “That’s fine. I’ll take a Brat.”

    Girl: “Sorry, we are all out of that, too.”

    Me: “Hot dog?”

    Girl: “No, sorry.”

    Me: “Okay, how about a piece of pizza?”

    Girl: “No, sorry.”

    Me: “That’s fine, I will just have a [soda] and some popcorn, then.”

    Girl: *nods and gets me a [soda] and popcorn*

    Me: “Thank you.”

    (I start to walk when a another woman comes up and orders.)

    Woman: “I will have a pulled pork sandwich.”

    Girl: “Yeah, sure!” *goes and brings one out*

    Me: “Hey, I thought you didn’t have any!”

    Girl: “Oh, I am saving the good food for my home team.”

    (Just then, a man walks from the back.)

    Man: “No wonder we been so slow! That’s really stupid, [Girl]!” *to me* “Miss, I will get you one now.”

    (He gets me my sandwich and comes back.)

    Me: “How much?”

    Man: “It’s on the house.” *turns to girl* “You are grounded, young lady, and tonight we are going have a talk about how real life works.”

    Weather And Heights Don’t Mix On The Heath Cliff

    | Somerset, NJ, USA | Employees, Extra Stupid, Language & Words

    (I’m in line for the customer service desk when this takes place.)

    Customer: “Hi, I’m looking for a copy of Wuthering Heights.”

    Worker: “Okay.” *types on computer* “I do not see that book here.”

    Customer: “Really? That’s weird…”

    Me: “Excuse me? I think I know the book you’re looking for.”

    (The worker had typed ‘weather and heights’ instead of ‘Wuthering Heights.’ I had to spell the title out for her.)


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