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    Category: Employees

    Falling With Stylus

    | Brisbane, QLD, Australia | Bosses & Owners, Employees, Ignoring/Inattentive, Lazy/Unhelpful, Technology

    (I have a 10″ tablet. I enter a popular tech store to buy a stylus and a new screen protector as the one on the tablet is peeling off. I go over to the stylus area first and an employee approaches me. She shows me the different types of styluses.)

    Me: “I’d like one that’s quite fine so I can handwrite and sketch with this app.”

    (I bring up the app. The employee proudly brandishes the most expensive stylus at me.)

    Employee: “This one is the only one that will do what you want. Have a try with the prototype.”

    (I take the opened stylus and try to use it on the app. It’s not very responsive and only picks up every other stroke.)

    Employee: *patronizing* “You’re not doing it right.”

    (She snatches the stylus out of my hand and tries it herself with the same result. She then notices the peeling off screen protector.)

    Employee: “Well of course it doesn’t work; you’ve left the screen protector on.”

    (She then notices another customer.)

    Employee: “I need to go help that guy. Have a test of that and I’ll be back.”

    (She leaves me with the prototype. I’m a bit disappointed that the supposedly best stylus isn’t working but I figure since I’m also here to buy a new screen protector there is no harm taking it off to try the stylus without it. It turns out, it’s not any better, but I wasn’t particularly hopeful. The employee comes back.)

    Employee: “So, will you be buying a stylus today?”

    Me: “I don’t think I will, thanks. But I am in need of a screen protector.” *jokingly holding up the one I removed* “Would you mind showing me one for my tablet?”

    (The employee gives me a funny look.)

    Employee: “I don’t think so.”

    (I look around the store and see that they’re behind the counter.)

    Me: “They’re right there. One for a [my model tablet], please.”

    Employee: “I don’t think so, ma’am.”

    Me: *frowning in confusion* “Do you need the manager to open the screen protectors?”

    Employee: “I’ll get the manager if you like, ma’am, but he’s only going to tell you the same thing.”

    Me: “Oookaay.”

    (The employee goes away and comes back a few minutes later with a manager. He doesn’t look happy.)

    Manager: “Ma’am, my employee didn’t tell you to take the screen protector off. We will not be able to give you a free screen protector just because you stupidly decided to remove it.”

    Me: *blinks in shock* “I don’t want a free one.”

    Manager: “It goes against our policy, ma’am.”

    Me: “To SELL me a screen protector?”

    Manager: “What?”

    Me: “I took the screen protector off to test the stylus—”

    Manager: “And we’re not responsible for that.”

    Me: “I know. I’m not blaming you. I just took off the screen protector and now I want to PURCHASE a new one. With money.”

    Manager: “Well, why didn’t you say so?”

    Not So Smart Phone, Part 8

    | London, England, UK | Employees, Extra Stupid, Technology

    Me: “Hi there. I lost my phone earlier today. I’d like to place a block on it in case someone tries to use it. Is that possible?”

    Helpline Rep: “Certainly, and I’m sorry to hear that you no longer have your phone. Was it stolen?”

    Me: “I don’t think so. I think it fell out of my bag. I’d like to block it just in case whoever finds it tries to use it, since I genuinely don’t know where it might be.”

    Helpline Rep: “Okay. Is it the number you are calling from now?”

    Me: “… No?”

    Related:
    Not-So-Smart-Phone, Part 7
    Not-So-Smart-Phone, Part 6
    Not-So-Smart-Phone, Part 5
    Not-So-Smart-Phone, Part 4
    Not-So-Smart-Phone, Part 3

    Having A Terrible Work Experience

    | Reno, NV, USA | Employees, Lazy/Unhelpful

    (I’m currently in the process of trying to find a new, more permanent job, and am trying to find the phone number to give to an employer for previous work experience. The phone number I knew was available was lost when I turned in my badge. This happens over instant messaging on a temp agency’s website.)

    Me: “Hello. I’m currently in the process of trying to find a job that is more permanent and was wondering what number I would give to an employer for [Company] in Reno, Nevada.”

    Customer Service Associate: “Hi there! All of our positions at [Company] are seasonal. The length of your assignment is based on business need. Based on performance and business need you could have the opportunity to be hired on full time to [Company]‘s payroll. Would there be anything else I could help you with?”

    Me: “Yes, I was trying to figure out what number I would give to an employer asking about my previous work experience for [Temp Agency] in Reno, Nevada. I cannot seem to find a contact phone number anywhere.”

    Customer Service Associate: “The phone number on your badge should be sufficient enough to give as a contact phone number.”

    Me: “I’ve handed in my badge and cannot access that phone number.”

    Customer Service Associate: “Then I’m afraid that I’m unable to help you.”

    Me: “You mean there’s no other number that I can give as a contact number for previous work experience?”

    Customer Service Associate: “That is correct.”

    Me: “… Thanks a lot; you’ve been very helpful.”

    Valet Delay

    | PA, USA | Crazy Requests, Employees, Tourists & Travel, Transportation

    (A few friends and I take a road trip. We’re all young-ish professionals (late 20′s to early 30′s). We drive my friend’s very nice, but certainly not ‘exotic’ car. The hotel rooms are in my name. My friend drops his car at valet and we head up to our rooms. I discover I’ve forgotten something, and decide to drive to a store and buy a replacement so I can get the brand I prefer.)

    Me: “Hi. Sorry to do this to you since we just dropped it off, but I need to get our car out.” *hand the valet the ticket*

    Valet: “It’s really no problem, ma’am. Can I see your ID to confirm this is your room?”

    (I show it and he checks it against the computer.)

    Valet: “I’ll have it up front for you in just a minute.”

    (He walks back into the valet office and I walk out to the front driveway of the hotel. A minute later, the valet appears out front, on foot.)

    Valet: “Ma’am, could you please describe the car for me?”

    Me: “Sure, it’s a black [make and model], it has a [State] vanity license plate that reads [license plate].”

    Valet: “Uh, huh. And this is your car?”

    Me: “Well, no, it belongs to the friend I’m sharing a room with. But it should be booked in under [room number], which is under my name. We can call my friend to confirm it’s okay I take it out, if you need to. He’s in the room.”

    Valet: *taking a very snarky tone* “Uh, huh, sure. I think I’m going to need your ‘friend’ to come down here in person and confirm that.”

    Me: “That seems like a bit of an inconvenience given that it’s booked in under my room number and I’ve shown you my ID, but I guess I can ask him to do that.”

    (I pull out my phone to text him and ask him to come down.)

    Valet: “Make sure to tell him to bring ID so I can confirm that car belongs to him.”

    Me: “Um, okay. I know it’s a nice car, but this is also a luxury hotel, so it shouldn’t be all that surprising to have guests driving that kind of car. You have several nicer cars waiting to be parked right here in the driveway.”

    (While I pace around waiting for my friend to come down, I notice two guys in suits standing a few feet away watching me very carefully. Slowly it’s dawning on me that the valet thinks I’m trying to steal the car. My friend arrives after a few minutes.)

    Friend: “Hey, man. That’s my car she’s trying to take out. Here’s my driver’s license, as you requested. There are four of us on this trip, so could I just register their names with you so that any of us can take it out without me explicitly allowing it every time, or at least register that anyone in a room under her name has permission?”

    (The valet nods, and the suited dudes walk up to us.)

    Suit #1: “Sir, please let me see that ID. Is the registration for the car on you or in the vehicle? You say you’re a guest here?”

    (Unfortunately for all these guys, my friend is kind of a drama queen, and ALSO a young self-made entrepreneur.)

    Friend: “You bet your ass I’m a guest here, but I’m also a GUEST of my friend here, who just happens to be a premiere member of your loyalty club and has three rooms under her name in your hotel right now. So I suggest you stop harassing us and start treating us like the valued guests we both are, before I have your jobs. If I gave my clients this kind of attitude after they’ve proven their bona fides TWICE, I’d never be able to afford that really nice car you won’t go and fetch for me. NOW!”

    (We got the car, as well as a note in our room later indicating that the hotel had waived our parking fees for our stay for our troubles. The valet didn’t mess with us again, but he did miss out on some nice tips!)

    Mugged Of Their Green Credentials

    | NJ, USA | At The Checkout, Employees, Extra Stupid, Food & Drink

    (There’s a coffee shop in the library on my college campus. There are signs advertising a school mug as a way to be more green, by using fewer paper cups. My friend goes there one day with one of these mugs.)

    Friend: “I’d like a [coffee].”

    Cashier: “That’ll be [price].”

    Friend: *handing over payment card* “I have one of these [College] mugs. Do I give it to you to fill?”

    Cashier: “Oh, no. You fill the mug yourself after we give you the drink in one of the paper cups.”


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