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  • Category: Employees

    Had Your Fill Of A Free Refill

    | San Jose, CA, USA | Employees, Food & Drink, Ignoring/Inattentive

    (My friend and I are trying to get refills for our sodas at a concession stand at a game.)

    Me: “Hi, can we get refills for our drinks?”

    Cashier: “No free refills.”

    Me: “Oh that’s okay; we can pay for them again.”

    Cashier: “No free refills.”

    Me: “Um… we’re aware; we’re willing to pay.”

    Cashier: “NO FREE REFILLS!”

    Me: “Fine, can I have a large Sprite?”

    Cashier: “Yes, why didn’t you say so?”

    Me: “Also can you use the same cup?”

    Cashier: “Of course!”

    Friend: “Can I have a refill of Dr. Pepper in mine, also?”

    Cashier: “NO FREE REFILLS!”

    (At this point a manager walks over.)

    Manager: “Is there a problem here?”

    (The cashier starts speaking in Spanish but in the Bay Area we have a lot of Spanish speakers so from what little I know and through the context I understood her.)

    Cashier: *in Spanish* “These kids keep asking for free refills but I keep telling them no free refills.”

    Manager: *to us in English* “I’m sorry but we don’t give free refills.”

    Customer Behind Us: “For Christ’s sake, they are willing to pay for a new drink. They just want them in the same cup!”

    Manager: *to the cashier in Spanish* “You idiot! They just want another drink in the same cup!”

    (Turned out that the cashier didn’t know what a refill was. She just knew that she wasn’t supposed to give them out!)

    Spun Out A New Color

    | Chandler, AZ, USA | Employees, Language & Words

    (I am a customer at this paint store waiting to have some paint mixed. Another customer enters the store and requests two cans of the color ‘spun sugar.’ The employee enters the product in his computer.)

    Employee: “Sorry, sir, it doesn’t look like we carry that one.”

    Customer: “Are you sure? I’m positive this is where we saw it.”

    Employee: “Nope. I don’t see that in our system at all.”

    Customer: “Let me check over on your sample wall.”

    Employee: “I’ll be impressed if you can find it. If it’s on our wall but not in our system then something is wrong with my computer.”

    (The customer comes back after about five minutes of searching.)

    Customer: “Look, I found it! Spun Sugar!”

    (The employee peers at the paint can and then chuckles in an embarrassed way.)

    Employee: “That explains it! Here I just spent the last 10 minutes searching our system for ‘SPONGE Sugar.’”

    Breaking Down The Break-In

    | USA | Employees, Liars/Scammers

    (I live in the UK, but I have a US-based Skype phone number. Consequently, I occasionally get plagued with telemarketers. In this case, the automated message told me that there was a break-in in my neighbourhood, and that they could offer me a home security system. I decided to press ’1′ to be connected with an agent. After verifying that I’m the homeowner:)

    Agent: “Okay, the reason for this call is that we have a promotion on a new home security system.”

    Me: “So there hasn’t been a break-in?”

    Agent: “What?”

    Me: “The automated message said that there was a break-in. That’s why I pressed ’1′ to talk to you.”

    Agent: “Oh, well, actually it’s because we have this promotion…”

    Me: “So basically you lied to me to get me to press ’1.’ There was no break-in.”

    Agent: “Well, who’s to say there hasn’t been a break-in in your area?”

    Me: “The lack of police sirens?”

    (They hung up.)

    Test Driving Back To The Fifties

    | IL, USA | Bad Behavior, Bigotry, Employees, Transportation

    (While we are shopping for a used car, my husband hears me range from humor to anger about the chauvinistic salesmen talking down to me. At one dealership, the salesman pops the hood and goes into a detailed discussion of the engine with my husband. He then pulls me to the passenger side to discuss the vanity mirror, cup holder, and car color. The salesman then hands my husband the keys for a test ride. His mouth falls open when hubby gives me the keys and gets in the passenger seat. He is actually pacing outside when we return. He runs over to us.)

    Salesman: “How did she handle?”

    Me: “We’re not buying it. It needs a new transmission, the steering pulls to the right, the brake rotors have been resurfaced incorrectly, and it leaks antifreeze.”

    (As we turn to leave, my husband calls back to the dumbstruck chauvinist.)

    Husband: “But I absolutely looooove the vanity mirror!”

    The Nickname Hasn’t Twigged

    , | CA, USA | Bizarre/Silly, Employees, Food & Drink

    (I stop for lunch in a common fast food restaurant. After placing my order, this happens.)

    Cashier: “And what’s the name on that?”

    Me: “Twig.” *my common nickname that I always use for things like this*

    Cashier: “Quick?”

    Me: “No, Twig.”

    (She gives me a sort of blank look, nods, then writes on my receipt. I’m adept at reading upside down and sees that she writes ‘Quick’. Not wanting to argue, I just step to the side. When my order is ready, I watch the cook step out from the back, and locate my receipt.)

    Cook: “…what’s the name on this?”

    Cashier: “Quick!”

    Cook: “Order for Quick!”

    (I just shook my head and took my food. I’ve had problems with people getting my given name wrong, but don’t usually have a problem with Twig!)


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