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    Category: Employees

    A Remote Knowledge Of Geography

    | Victoria, BC, Canada | Employees, Lazy/Unhelpful, Transportation

    Me: “Yes, hello. I’d like to complain about the time it took my package to arrive. I paid for express shipping and it took ten days to get to Victoria.”

    Customer Service: “Well, we do recommend that if you live in a rural or remote area, you plan on having a little more time.”

    Me: “…Victoria is not a rural area.”

    Customer Service: “Anything outside a major metropolitan area—”

    Me: “It’s the provincial capital.”

    Customer Service: “Well, it’s still fairly remote, isn’t it?”

    Me: “Only if you measure things by how far they are from Toronto.”

    Our Beef With The Beef Isn’t With You

    | Zel am See, Austria | Awesome Customers, Employees, Food & Drink

    (My father and I are on a skiing trip and trying out a new restaurant. I order the venison stew, and my father orders the sirloin steak, asking to have it done medium rare. The food is pretty good, but there’s one glaring problem. The stew has beef in it – rib meat – not venison, and what my father has gotten is clearly not sirloin, but some other cut which isn’t quite as good. Since we’re really hungry and tired from skiing all day, we decide not to make a fuss. The waitress approaches us at the end of the meal.)

    Waitress: “Did everything taste good?”

    Father: “Yes, it’s good. It’s not what we ordered, but it’s good.”

    Waitress: “…What?”

    Me: “Well, I can tell this isn’t venison in the stew, and whatever is on my father’s plate isn’t sirloin steak. And he asked for medium rare, but this is rare bordering on raw.”

    Father: “We just thought you could pass it on that people CAN tell the difference.”

    Waitress: *looking like she’s about to panic* “I’m so sorry. I—”

    Me: “Please. We know this isn’t your fault. You’ve been nothing but kind and pleasant to us all evening. You don’t cook the food here. We just wanted whoever it is who does to know that using cheaper meat than what’s on the menu will only lose you customers, okay?”

    Waitress: *looking close to tears* “I’m really very sorry. I didn’t know. They just hand me the food.”

    Father: “It’s okay, really. Here’s a tip. You really deserve it. I hope you get that cook sorted out.”

    (She all but bolted from there, looking relieved, mortified, and like someone was going to feel the flat of her hand very soon. Hopefully, things worked out in the end – my father and I certainly didn’t return there.)

    On The Other Side Of The Coin, No Tip For You

    , | LA, USA | Employees, Money

    (I used to tend bar and wait tables, so I usually overtip for decent service. While on vacation, I visit a hotel bar for a bottle of something. I receive the drink and hand the bartender the money. She gives me the appropriate bills back but not the coins.)

    Me: “This change isn’t correct.”

    Bartender: “Oh, did you want your coin change, too?”

    Me: “…Well, yes.”

    Bartender: *gives me the coins*

    (Instead of my usual generous tip, I left her nothing.)

    Pulls Something When You Pull The Cord

    , | Binghamton, NY, USA | Bad Behavior, Employees, Transportation

    (I am riding a city bus that goes to the local community college. By default, the buses always stop at the college, because most of the riders on this particular route are students. As a result, nobody ever pulls the bell-cord/stop-request cord at the college, because it is always a guaranteed stop. In fact, one of the drivers told me in person not to bother pulling the cord, because it is a guaranteed stop. This day, the bus is full of students, but the elderly driver quickly drives past the bus-stop without stopping.)

    Passenger #1: “Hey, you missed the bus stop!”

    Driver: *snappy and angry* “Well, none of you pulled the cord to signal me to stop!”

    Passenger #1: “But the bus always stops at the college!”

    Driver: *yelling loudly* “Too bad, so sad, PAL!”

    Passenger #2: “Please stop. I have to get to classes!”

    Driver: “That’s not my problem! Don’t be stupid!”

    Passenger #3: “Come on, stop the bus!”

    Driver: “No! Leave me alone!”

    (By this point, about a dozen people have pulled the cord. The driver actually started to laugh at the people on the bus.)

    Passenger #4: “We’re sorry! The buses usually stop at the college. We didn’t realize you wouldn’t stop.”

    Driver: *snarky tone* “Not MY problem!”

    (Someone calmly approached the driver to reason with him. The driver’s response was to swat at the person violently.)

    Passenger #4: “Hey, don’t hit him, you son of a b****!”

    Driver: “Stop talking about yourself! Stop talking about yourself! You’re the son of a b****! Not me! Everyone here was too STUPID to pull the cord!”

    (At this point several people were swearing at the driver, and he was responding by making snarky comments back at them. He skipped the next stop, and finally stopped at the following to let us off. Everyone who got off shot him dirty looks, while he sat there, glared at us, and laughed at each and every one of us using a very nasty tone. I called the bus company and reported the incident. Thankfully, I didn’t see him around for about two weeks. I can’t be sure, but I’m guessing he was briefly suspended for these stunts, because after that two weeks, he calmed down completely and never pulled anything like this again.)

    Don’t Query The Enquiry

    | QLD, Australia | Employees, Ignoring/Inattentive, Money

    (As he has gotten himself into financial trouble I am in charge of my partner’s finances. As such I have authority to talk to all the credit agencies and they usually just call me first. Note: My partner works night shift so we normally have a request not to be called before midday. One morning I get the following call…)

    Agency: “Hi, is [Partner] available?”

    Me: “May I ask who is speaking?”

    Agency: “My name is [Name] from [Agency].”

    Me: “[Partner] is asleep at the moment but you can talk to me… I have authority to speak on his behalf.”

    Agency: “Ah… hang on I need to figure out how to do the authority.”

    (We go through the authorization process confirming that I do have permission.)

    Agency: “It appears payments are behind a week.”

    Me: “No, we have paid every payment. I’m the one who pays them and I can tell you that last payment I paid MORE than normal by accident. But the payment before took a little longer to get through to you guys because of the public holidays.”

    Agency: “Ah, yes, I can see you made your last payment on time and it was $360 but it hasn’t cleared the account here yet.”

    Me: “Yes… I accidentally paid the rent into this account.”

    Agency: “Well… can you make your normal payment of $225 next fortnight?”

    Me: “Yes…”

    Agency: “All right. Thank you for calling; have I dealt with all your enquiries today?”

    Me: “Ah… yes?”

    Agency: “Have a good day.” *hangs up*

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