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  • Good To Sell Until Hell Freezes Over
    (944 thumbs up)
  • Category: Food & Drink

    Making A Fractionally Better Coffee

    , | BC, Canada | Coworkers, Food & Drink, Math & Science

    (I work at a popular fast food chain that is known for their coffee. In order to make a drink that is part one drink, and part another, we have modifiers that come up as 1/2, 1/3, and 1/4. I’m making the coffees at the drive thru when I see and order for a French Vanilla come up, but the person taking the order hit the 1/3 coffee modifier three times.)

    Me: “Uh, so, what am I making here?”

    Coworker: “A medium French vanilla with three-thirds coffee.”

    Me: “So… a coffee?”

    Coworker: “No. French vanilla, with three-thirds coffee.”

    Me: “But that’s just 100% coffee.”

    Coworker: “No, it isn’t. It’s three-thirds coffee.”

    Me: “Three-thirds is one whole. Three over three is one. It would be completely coffee.”

    Coworker: “I don’t think you know what you’re talking about.”

    Me: “I’m an engineering student. Math is kinda my thing.”

    Coworker: “I still think you’re wrong.”

    (By now it’s taken long enough so that the customer has made it to the window.)

    Me: “So sorry. What was in your drink?”

    Customer: “It’s a medium French vanilla with one-third coffee.”

    Me: “Ah, gotcha! The person taking the order put three-thirds coffee!”

    Customer: *laughing* “But that would just be a coffee!”

    Me: “See?”

    Doesn’t Know Beans About The Menu, Part 3

    | Winnipeg, MB, Canada | At The Checkout, Employees, Food & Drink, Lazy/Unhelpful

    (My husband and I are meat eaters, but we occasionally like to have veggie burgers. This place has a veggie burger that isn’t bad, so we decide to stop there one night after the movies.)

    Me: “We’d like two Veggies, please.”

    Employee: “You’d like what?”

    Me: “Veggies. You know… the veggie burgers?”

    Employee: “…”

    Me: “You know? The ones without meat?”

    Employee: “Oh. Gotcha.”

    (When we got home, we found that our ‘burgers’ consisted of buns, lettuce, tomatoes, and condiments. That’s it. Technically, they did indeed contain no meat.)

    Related:
    Doesn’t Know Beans About The Menu, Part 2
    Doesn’t Know Beans About The Menu

    Small Business, Big Difference

    | Melbourne, VIC, Australia | At The Checkout, Awesome Workers, Food & Drink, Money

    (I’m the customer in this story. I am just returning home after taking my fiancée to the tram stop in the morning and decide to stop at a café nearby.)

    Barista: “Here’s your large mocha.”

    Me: “Could I pay by card please?”

    Barista: “Sorry the minimum is $10.”

    (I go to grab some chocolate to bring up the total.)

    Barista: “Don’t worry about it. Just pay next time you come in.”

    Me: “Are you sure?”

    Barista: “Yeah. You’ve been in half a dozen times. We know who you are.”

    (Made my day! One of the reasons I love going to small businesses.)

    Good To Sell Until Hell Freezes Over

    | NJ, USA | At The Checkout, Bad Behavior, Employees, Food & Drink, Theme Of The Month

    (I don’t like wasting food and have something of a cast-iron stomach, so even if I realize a product is a slightly past its ‘best by’ date I’ll still finish it off. However, while browsing the store I go to most frequently I come across something that I feel I need to bring up to customer service.)

    Me: “Um, I thought you guys should know that these two which were in the freezer are way past-due, but it looks like everything else is okay.”

    (Despite no one else being there, it takes the lady at the counter a good three seconds after I finish talking to look at me.)

    Worker: “What’s wrong?”

    Me: “These two boxes are way past their sell-by dates.

    Worker: “Oh, those are just suggestions. They’re still good for a bit.”

    Me: “They expired in FEBRUARY. It’s now AUGUST!”

    Worker: “Yeah, but they’re frozen. They’re good for, like, forever. Don’t waste food.”

    (Shocked at her callousness, I go to find a manager and explain the situation to him. Since these things are handled at the customer service desk anyway we go back. At this point the same employee is helping another person, and being exceedingly kind and receptive to her, until she finishes and notices I’ve returned with the manager.)

    Worker: “Oh, come on! You’re actually giving him his money back?”

    Me: “I never SAID I wanted money back. These were on your shelf!”

    Worker: “No, you came up here demanding money back for something you had left in your freezer!”

    Me: “The hell I did! I specifically even told you everything else on YOUR SHELVES were okay!”

    Worker: “[Manager], come on. You’re not giving him a refund, are you?”

    Manager: “No, because he wasn’t ASKING for one. And this is the third time I’ve caught you harassing male customers while bending over backwards for female ones. Expect to be having a meeting with your supervisor.”

    (I didn’t actually WANT to get the girl in trouble, but her stammering for getting called out on her preferential treatments was too funny!)

    It’s An Ill Bird That Fouls Its Own Nest

    | England, UK | Bosses & Owners, Food & Drink, Lazy/Unhelpful

    (I’m working alone with my manager one night about 10 minutes before we close. I hear the fryers react as though something’s been dropped in. It’s summer, so we have all the doors and windows open, but the kitchen has none so I am confused. I go to check, and find a bird seems to have fallen in.)

    Me: “[Manager], are you free? Can you come here a second?”

    Manager: *walking in* “What is it?”

    Me: *I point out the bird* “We need to change the oil.”

    Manager: “Seriously? It’s 10 minutes before close. We’ll be here an extra half hour if we do it now!”

    Me: “It has to be done.”

    (The manager huffs, then fishes the deep-fried bird out with a pair of tongs and throws it in the bin.)

    Manager: “Sorted. You can clean it out tomorrow.”

    Me: “I’m off until Thursday.” *it’s currently Monday*

    Manager: *getting annoyed* “Do it Thursday, then!”

    Me: “You want to leave the fryers for three days with oil that bird has been in?”

    Manager: “The heat will kill off the germs. Don’t worry about it.”

    (And that, ladies and gentlemen, is the story of how I quit my first job.)


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