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    Category: Food & Drink

    You’re Going To Pay For That

    | Douglasville, GA, USA | At The Checkout, Employees, Food & Drink, Lazy/Unhelpful

    (My company has recently instituted a requirement for all employees to take a ‘safe driver’ course. I am the manager, and I am buying lunch for my coworkers to help make up for having to come in on the weekend. I offer to pay for the instructor’s lunch as well, but she refuses, saying she is required to submit her meal expenses to her company. She is the only female in our group, but the employee in the sandwich shop is also female.)

    Employee: “Can I take your order?”

    Me: “I will have [meal] and these guys are with me. Put all their meals on the same check.”

    Employee: “Aren’t you going to pay for HER, too?” *indicates the instructor*

    Me: “No, I am buying lunch for these [coworkers].”

    Employee: “You are so RUDE! Why aren’t you paying for hers, too?!”

    (By this time the driving instructor looks utterly baffled by what is going on, and looks like she wished the employee would just let it go.)

    Me: “Look, I offered, but she’s paying for her own lunch! Please just do your job.”

    Employee: “Hmph!” *completes the order begrudgingly*

    Too Lazy To Get A Pizza The Action

    | England, UK | Employees, Food & Drink, Lazy/Unhelpful, Top

    (It’s a national holiday meaning that most places are either closed, or only open for a reduced amount of time. Unfortunately I am at work along with nearly 100 other workers. Because we are all working the holiday, my boss has offered to buy pizza for all of us. He asks me to call and arrange.)

    Pizza Place: *all in one tone* “Hello. Welcome to [Pizza Place]. How may I take your order?”

    Me: “Hi. I need to place an order for 10 pizzas, some snacks, and drinks. When do you think you could deliver that by?”

    Pizza Place: “Sorry, we don’t have a driver today.”

    Me: “Okay, I suppose I could arrange someone to leave work for a bit. When could I pick them up?”

    Pizza Place: “Sorry. We are too busy to place an order of that size.”

    Me: “What?! It’s 11:01am. You have literally just opened. How can you possibly be too busy?”

    Pizza Place: “Sorry. We don’t have the staff today. Is there anything else I can help you with?”

    Me: “Anything else? No, I don’t think so.”

    (I give it five minutes. I ring again.)

    Pizza Place: *all in one tone* “Hello. Welcome to [Pizza Place]. How may I take your order?”

    Me: “Yes. Can I place an order for five pizzas for [First Name], for collection, please?”

    (I ring again.)

    Me: “Yes. Can I place an order for five pizzas for [Last Name], for collection, please?”

    (I go to collect and the shop is empty apart from the staff. As I’m early and the pizza is a little late I’m there for a good 10 minutes. No customers come in and the phone doesn’t ring once.)

    Me: “I’m here for a collection for [First Name] and a collection for [Last Name].”

    Cashier: “Er, why didn’t you order them together? You would have got a discount.”

    Me: “Apparently you were…” *I look around at the empty shop* “…too busy”.

    Cashier: “You are the first customer we have had all day.”

    Sign Of A Changing Disposition

    | Vancouver Island, BC, Canada | At The Checkout, Employees, Food & Drink, Money

    (My good friend and neighbour has invited me out to coffee and lunch, her treat. We go to a place in the mall I hadn’t known about before, and both order the $5.99 beef dip and fries. We get to the till…)

    Cashier: “That will be $17.86.”

    Me: “Wait, what? How does that work?”

    Cashier: “These meals are $7.99.”

    Me: “No, they’re not. It said $5.99!”

    Cashier: “It’s $5.99 for the beef dip, and $2 for fries.”

    Me: “The sign didn’t say anything about fries being extra. It just said ‘Beef dip and fries: $5.99!’”

    Cashier: “The beef dip is $5.99, but with the fries it’s $7.99.”

    Me: “Your sign says $5.99.”

    Cashier: “Well, it’s $7.99.”

    (While we have been arguing, my friend has paid for the meals, and we gather our trays to leave.)

    Me: “You should really change your sign, then. That’s false advertising. We wouldn’t have ordered this if we’d known it would be more.”

    Cashier: *annoyed shrug* “I don’t have any control over the signs.”

    (When we reach our table I say to my friend how we should go up to the person who served the food, who was directly next to the sign, and figure out what was going on. She realizes she didn’t get a receipt from him, and asks me to get it for her, since she plans on pushing for her $4 back. When I get to the counter, another woman is checking out who had ordered the same thing as us, and I catch the tail end of their conversation.)

    Customer: “Well, it had better be special, because that’s why I ordered it!”

    Cashier: “Oh, you mean the beef chili.”

    Customer: “No, the beef dip.”

    Cashier: “The beef chili is on special today.”

    Me: “No. The sign says ‘beef chili or beef dip, and fries, $5.99.’”

    Cashier: “What? Why didn’t they tell me?”

    (At this point, the cashier leaves the till to check with the kitchen, muttering about not being told. When he comes back…)

    Cashier: “They didn’t tell me! They never tell me anything! I’m sorry. That is $6.71.”

    (The customer pays and leaves, so I step up.)

    Me: “My friend actually did want her receipt, so could you either print her off a new one or find it in the pile there?”

    Cashier: *searches through a couple of discarded receipts* “I’m sorry. I’m not sure I’ll be able to. It’ll take forever. Could I offer you a… a slice of pie, as an apology?”

    Me: “I’ll have to check with my friend. I think she might just want her $4 back.”

    Cashier: “Well, I can’t process a refund without a receipt. I’m very sorry. I’ll search for it when I’ve got a moment.”

    (I return to our table and relay the encounter to my friend. We continue with our meal, figuring we would go back to check about that receipt when we were done. About halfway through, the cashier approaches us.)

    Cashier: “Hi. I’m very sorry. I can’t find your receipt. But here, I’ll give you this card for 2 free dinners. I’ll write my name on it so they know it’s from me.”

    Friend: “Thank you. That’s very nice.”

    Me: “Oh, thank you.”

    Cashier: “You’re welcome. Again, I’m very sorry about that.”

    (The cashier leaves, and my friend turns to me.)

    Friend: “Wow, that was personality change, huh? He was so apathetic and uncaring when we paid, but now he’s really nice and apologetic.”

    Me: “Well, I guess maybe because now he knows we weren’t just trying to scam free food.”

    (So, despite the original frustration, we actually ended up on top, and have a dinner date scheduled for next week.)

    The Manager Just Got Burned

    | NJ, USA | Bad Behavior, Bosses & Owners, Food & Drink

    (There’s a local branch of a nationwide pizza chain that, surprisingly, ACTUALLY makes the best pizza in town. However, a new store manager has come in lately and since then, things have been a little wonky, like toppings missing or the wrong sizes being made. This happened last night when I call and ask to talk to the manager.)

    Me: “I just ordered three large with extra cheese from you guys, and two of them are fine but one is completely burnt.

    Manager: “No, it isn’t.”

    Me: “Yeah, it is. Two of them are perfect golden brown, but one is darker than the table it’s sitting on with great big burnt-black bubbles in the crust and cheese.”

    Manager: “Nope.”

    Me: “What do you mean, ‘nope’?”

    Manager: “We cook all our pizzas the same. It’s in a set oven on a timer.”

    Me: “Then obviously something went wrong with this one. I’d like it replaced.”

    Manager: “I’m not going to replace a perfectly fine pizza. You just want a free one.”

    Me: “How about I come down and SHOW YOU the burnt one, and if it’s burnt you’re refunding my ENTIRE order?”

    Manager: “It’s not burnt!”

    (At this point I hang the phone up, grab the obviously burnt pizza, and head down to the shop. The other three people working there all agreed it was burned and get to work on a replacement, but the manager suddenly storms out.)

    Manager: “DON’T YOU GIVE HIM A THING. That pizza’s fine!”

    Clerk: “Um, no, it’s not. LOOK at this!”

    Manager: “Yeah. It’s properly cooked!”

    Clerk: “No, it’s NOT. It’s completely burned!”

    Manager: “Look, I’ve been doing this for 10 years. This is why I keep telling you people to watch the pizzas. You keep undercooking them, then I have to fix them!”

    Clerk #2: “Wait a minute. YOU’VE been overcooking them!?”

    Manager: “No, I’ve been FIXING them!”

    (At this point the first clerk took me aside, promised me a fresh pie ASAP, and refunded my bill without even asking me. It turned out the manager was pushing his personal preference off on the customers and they were getting five to ten calls a night to fix burnt pizzas!)

    Totally Off Your Nut

    , | NE, USA | Coworkers, Extra Stupid, Food & Drink

    (I have a coworker with a very bad nut allergy; bad enough that he carries an EpiPen with him in his car. I walk in on him having this conversation with the other cooks one day.)

    Coworker: “I almost died the other day. I ate an Almond Joy because I didn’t know there was coconut in it and had to go to the hospital.”

    Manager: “Aren’t you deathly allergic to almonds, too?”

    Coworker: “Yeah. Why… OH!  Wow, that was stupid of me.”

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