• An Understanding Disability - 851 votes
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    Category: Food & Drink

    Very Sour About The Lemonade

    | England, UK | Awesome Workers, Bosses & Owners, Food & Drink

    (It’s late and my heavily pregnant wife has asked me to pick up some food on the way home.)

    Me: “Hi, can I get a [meal] with a Coke, and a [meal] with a lemonade.”

    Speaker: “I’m sorry, we do not serve lemonade.”

    Me: “Oh, okay. What drinks do you have without caffeine in?”

    Speaker: “Err. We have Coke and diet Coke?!”

    Me: “Sorry, without caffeine?”

    Speaker: *sighs* “Hang on, I will get a manager.”

    (A moment later…)

    Manager: *gruffly* “Yes?”

    Me: “Yes, sorry to be a pain, but I was asking about caffeine free drinks. Is your Coke caffeine-free?”

    Manager: *sighing* “No, sir. You can have water, Sprite, or orange juice.”

    Me: “Sprite, yes, that what I was after.”

    Manager: *even more gruffly* “Next window, please.”

    (I dutifully drive round to pay.)

    Speaker: *sharply* “You know when you order you should be more clear. How was I supposed to know the Sprite was lemonade?”

    Me: *taken aback* “Err, it’s fizzy, clear, and tastes of lemons. That should have given you a pretty good clue.”

    Speaker: “Well, I just got told off because of—”

    Manager: “[Speaker], over here please!”

    (I drive to the next window; I’m tired and just want my food.)

    Manager: *suddenly much happier* “Here is your order, sir. I apologise for my staff. They shouldn’t speak to customers that way. I wasn’t aware of your original order.”

    Me: “No, that’s fine; I can see how she might have gotten confused.”

    Manager: “No, it isn’t. I personally sit down with each member and explain the menu to them. This won’t happen again.”

    (Happy but feeling slightly guilty I drove off. I didn’t go back to that location for several weeks. When I did, I spotted the same woman behind the counter. Seeing me she darted off to the back, where the same manager as before half-led, half-pushed her back to the counter. He stood right behind her during the whole transaction. It was the most insincere service I have ever received, but great to see someone being held accountable for their action, and a manager doing his job properly.)

    Talking Complete Baloney

    | Germany | Employees, Food & Drink, Ignoring/Inattentive, Lazy/Unhelpful

    (I order a cheese pizza to pick up on my way back from work late in the evening. When I arrive the server hands me my pizza which I routinely check right afterwards, only to discover it has ham and salami on it.)

    Me: “Sorry. I think you somehow gave me the wrong pizza. I ordered a plain cheese pizza.”

    Server: “No, That’s your order. You ordered a pizza with ham and salami on the phone.”

    Me: “Sorry, but I have been a vegetarian my whole life. I seriously doubt that I would ever, even mistakenly, order meat on my pizza. Could you please just make me a cheese pizza and I’ll be on my way?”

    Server: “No! That’s what you ordered. Now please pay and leave!”

    Me: “All right.” *I pull a pack of cigarettes out of my pockets and put it on the counter* “That should suffice, right?”

    Server: “No! I don’t even smoke!”

    Me: “And I don’t eat meat. Now please make me my cheese pizza!”

    (Reluctantly he, finally, did make me my pizza the way I ordered it while acting really rude and giving it to me almost half baked. I haven’t ordered there ever since.)

    Common Sense On A Diet

    | Dudley, England, UK | Employees, Food & Drink

    (My sister takes me through a fast food drive-thru near us.)

    Sister: “Can I order two six-nugget meals, one diet coke, and one full-fat coke?”

    Staff: “Sorry. We don’t do full fat. Only normal.”

    Whisk It Away Gingerly

    | USA | Employees, Food & Drink, Ignoring/Inattentive

    (I am attending a friend’s wedding that has an open bar. They have two kinds of whiskey available, Dewar’s and Woodford Reserve. Most of the bartenders are inexperienced and are confused by my order of a neat whiskey, but this one was the most clueless:)

    Me: *handing my glass over* “Do you have ginger ale?”

    Bartender: “Yep!” *gets the bottle and gets ready to pour the soda in the glass*

    Me: “Actually I want a whiskey ginger, so could I get some Dewar’s mixed in with the ginger ale?”

    Bartender: *grabs a bottle of Merlot and proceeds to fill my glass to the top*

    (I am confused but figured that the wine was for someone else.)

    Bartender: *grabs the bottle of ginger ale and starts pouring the soda into the wine*

    Me: “No! I wanted whiskey with ginger ale!”

    Bartender: *blank stare*

    Me: “You know, whiskey mixed with soda?”

    Bartender: *blank stare*

    Me: *takes the bottle of whiskey from the shelf and hands it to the bartender* “Please put this in the glass with some ginger ale.”

    Bartender: *grabs a new glass and fills it easily halfway with whiskey and then fills the rest of it up with ginger ale*

    Me: “Perfect! Thanks!”

    Bartender: *tries to put a large scoop of ice in the glass, which would make it overflow*

    Me: “No ice! That’s perfect!” *grabs the glass from her hand and walks away before she tries to add anything else to it*

    Only Knows A Bit Of Math

    | ON, Canada | Bosses & Owners, Food & Drink, Math & Science

    Employee: “Hi, welcome to [Coffee Shop]. How can I help you?”

    Me: “Hi, I would like thirty [Donut Holes], please.”

    Manager: *suddenly interrupting* “YOU DO KNOW OUR [DONUT HOLES] ONLY COME IN TEN AND TWENTY PACKS, RIGHT?!”

    Me: “You do know that ten plus twenty equals thirty, RIGHT?!”

    Manager: “…Fine!”

    (Apparently basic math is quite difficult to do!)

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