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  • Category: Food & Drink

    How To Cheese Someone Off

    | Miami, FL, USA | Employees, Extra Stupid, Food & Drink

    (The restaurant is basically in the middle of nowhere, and the server is really snotty and rude. I’m here with my grandparents.)

    Server: “What do you want to eat?”

    Grandpa: “I’ll have a bacon and Swiss sandwich.”

    Server: “We have white cheese and we have yellow cheese.”

    Missing A Major Minor Point, Part 2

    | Lancaster, PA, USA | Employees, Family & Kids, Food & Drink, Ignoring/Inattentive, Themed Giveaway

    (My two daughters and I stop for lunch at a restaurant that serves alcohol. I’m 36 years old; my girls are 10 and 14.)

    Server: “Hi, welcome to [Restaurant]. Can I start you guys off with something to drink?”

    Me: “Yeah, that’d be great. I’ll have a beer, and those two will have a couple of sodas.”

    Server: “Nope. Sorry, you kids need to leave. You can’t be in here.”

    Me: “Well, they’re with me. They should be fine.”

    Server: “I need to see everybody’s ID!”

    (I show her my driver’s license.)

    Server: “Now you two. Show me some ID!”

    Me: “Miss, they’re 10 and 14. They’re not trying to buy alcohol, and they’re with me. They don’t have, and don’t need, ID.”

    Server: “Well, YOU can stay, but if you’re going to be drinking alcohol, they need to leave.”

    Me: “Wait. What? Why on earth would my kids need to leave just because I’d like to have a beer with lunch? Look, I’ll just have a soda.”

    Server: *rolls eyes* “Ugh! Because it’s against the law for me to serve alcohol to you when there are kids with you, even if you are 21, and what do you mean by ‘your kids’?”

    Me: “I mean they’re my kids: my daughters. I’m their dad.”

    Server: “No, they’re not. You’re too young to have kids.” *walks away*

    Me: “You know what, girls? Let’s get out of here and go someplace else.”

    (Just as we’re getting up to leave the manager comes storming up to us.)

    Manager: “Whoa, whoa, whoa! I don’t know what you three think you’re trying to pull, but I want everybody to get their IDs out. NOW!”

    (At this point we should just leave, but I’m irritated that this guy thinks we’re, in his words, ‘trying to pull something.’)

    Me: “Look, here’s my ID and I already explained to your server that my kids are 10 and 14 years old. They don’t have ID. I’m not sure I understand why they can’t be in here.”

    Manager: “They can’t be in here without parental supervision. Are you telling me they’re your kids?”

    Me: “Yes. I’ve been saying that all along.”

    Manager: “Your biological kids?”

    Me: “Seriously? Yes, they’re my biological kids”

    Manager: *begrudgingly* “Well, I guess you guys can stay.”

    (At this point the server is standing there with our drinks. Surprisingly, she brought me the beer.)

    Server: “I guess I can let you have this now. Just make sure you keep it away from those two kids.”

    Missing A Major Minor Point

    Adding Some Background To The Situation

    | IN, USA | Food & Drink, New Hires, Top

    (I drive by a Taco Bell.)

    Sign Outside: “Now hiring managers.”

    (Two weeks later…)

    Sign Outside: “Now hiring managers. Background checks required.”

    Land Of The Rising Expectations

    | San Jose, CA, USA | Bosses & Owners, Crazy Requests, Food & Drink, Language & Words

    (I’ve been working in the Japanese restaurant business for a year, but I have started at a new restaurant. I’m still getting used to their ways. Once the manager finds out I’m also Japanese, she finds every opportunity to verbally abuse me since it’s culturally unacceptable to talk back, no matter how ridiculous. A couple sits down at my table. The wife is Korean and the husband is Caucasian. They open the menu and when they put it down, I approach them.)

    Me: “Hi. May I take your order?”

    Husband: “I have a question. I looked at your menu and I don’t see kimchi on here.”

    (I am puzzled, because kimchi is Korean spicy pickled vegetables, but there are some Japanese dishes that use kimchi so I’m not 100 percent sure.)

    Me: “I don’t think we have kimchi here.”

    (The husband looks at his wife, who has a clearly disappointed expression.)

    Me: “I can double check for you. I’ll be right back.”

    (I go into the kitchen and ask the chefs.)

    Me: “We don’t serve kimchi here, right?”

    Chefs: “No. There is a Japanese restaurant down the street run by a Korean couple that has it, but we don’t.”

    Me: “Right, thanks.” *goes back to table*

    Me: “I’m very sorry, we don’t have kimchi here. Would you be interested in tsukemono instead? They’re Japanese non-spicy pickled vegetables.”

    Husband: “No, that’s okay. Thank you.”

    (The couple then just get up and leave the restaurant. I’m rather confused because if they only wanted kimchi, I don’t know why they bothered to come to a Japanese restaurant, but I set up the table to be used by other customers.)

    Manager: “What happened?! Why did they leave? What did you do?!”

    (I explain.)

    Manager: “Are you sure? Did you offend them? What did you say?”

    Me: “No. I just said we don’t serve kimchi and I asked if they perhaps wanted tsukemono instead.”

    Manager: “They came here for only kimchi? That’s ridiculous. We’re a Japanese restaurant.”

    Me: “I understand. I asked the chefs just to make sure and they confirmed that we don’t have it. But they weren’t interested in anything else.”

    Manager: “You need to think more about the customer! This restaurant values service and the owners are always emphasizing that we need to give better service! You’re not doing your part for the customers! How long do you think you’ve been working here?”

    (I had only been there for a month, but there was nothing I could do but bow and apologize profusely. Later on I became really good friends with the owners and discovered that when they were talking about customer service, they mean it as a personal criticism to the manager because she’s so terrible at it!)

    The Importance Of Ignorance

    | MA, USA | Coworkers, Extra Stupid, Food & Drink, Ignoring/Inattentive

    (In my restaurant’s POS machine, the ‘grill dry’ prep option means to grill bread without butter. This happens with a cook who is somewhat new, but doesn’t seem to be learning anything. I put in an order for two sandwiches, grilled dry. They come out practically dripping with butter.)

    Me: “[Cook], did you put butter on these? I entered them as ‘grill dry.’”

    Cook: “Oh, yeah. I didn’t know what that was so I figured it wasn’t important.”

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