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    Category: Food & Drink

    The Icing On The Cake Is The Icing On The Cake

    | Vancouver, BC, Canada | Employees, Food & Drink, Language & Words, Top

    (My mom is at the bakery buying a cake for a special occasion.)

    Employee: “Here’s your cake. Would you like anything written on it?”

    Mom: “Well, yes, but I was wondering if I can do it myself?”

    Employee: “Oh, no, that’s quite all right. I can do it myself.”

    Mom: “No, this is something only I can write. I don’t think you can do it.”

    Employee: “Rest assured, ma’am, I am very confident in my ability to write with icing. I’ve worked here for over 15 years, and I’ve gotten quite good at it.”

    Mom: “Look, I’m pretty sure you’re really good at it, but please humour me just this once. If you can just give me a piping bag and some icing, I’ll do it myself and be on my way.”

    Employee: “Okay, ma’am, but only on the condition that you pay for the cake even if the writing doesn’t turn out to your liking.”

    Mom: “Fine by me.”

    (The employee hands a piping bag full of chocolate icing to my mom. She takes the piping bag, and starts masterfully writing on a 10-inch cake, in KOREAN. She writes small enough to put at least three sentences on such a small space. The employee just looks at this spectacle, dumbfounded.)

    Employee: “Okay. You’re right, and I’m wrong. That’ll teach me for doubting a customer.”

    A Commendable Action

    | Portland, OR, USA | Awesome Workers, Bosses & Owners, Food & Drink, Top

    (My friend and I have just had an excellent dinner and our waiter did an amazing job. I have asked another employee who was clearing a nearby table to have the manager come to our table so I could leave a commendation.)

    Manager: “I heard you had a complaint about your waiter. What can I help you with?”

    Me: “Not a complaint, a commendation. The waiter was very friendly and helpful.”

    Manager: “So there was a problem with the food?”

    Me: “No, the food was great, too. I just wanted to make sure the waiter got commended for how wonderful a job he did.”

    Manager: “I don’t understand. If the waiter wasn’t bad and the food wasn’t bad, what is your complaint about?”

    Friend: “We’re not complaining. We’re giving a commendation. You know, letting you know that he did things above and beyond expectation.”

    Manager: “I’ve been working here 6 years and I have never once had somebody call me to their table to say that things were good.”

    (When we got our bill a few minutes later, it had a 20% discount and a hand-written ‘Thank you’ from our waiter.)

    A Cup Is Half Empty Service

    | Washington, DC, USA | Employees, Food & Drink, Ignoring/Inattentive, Lazy/Unhelpful, School, Top

    (While on an eighth grade class trip around the capital we stop at a very popular coffee shop. Most of my classmates order hot chocolate or other very sugary drinks. I order black coffee, however, but find a problem with it.)

    Me: “Um… Excuse me, there seems to be a problem with my drink.”

    Barista: “I knew you wouldn’t like actual coffee. Would you like for me to switch that out for a hot chocolate for you?”

    Me: “No, I was actually wondering why I paid for a large and you barely filled the cup up half-way.”

    Barista: “Well, I left some room for cream and sugar in it. I just figured you would need a lot, trying to act grown up and all.”

    Me: “Look I ordered a large coffee, and I paid for a large coffee. Could you please just fill it up like I asked.”

    Barista: “No. I don’t want to waste coffee when you are just gonna pour it out.”

    Me: “Fine, then give me my money back and I’ll take my business elsewhere.”

    Barista: “No. You ordered a drink and got it. You have to pay for things.”

    Me: “No. I ordered a large and got less than a small. Now, please get me either my money or your manager.”

    Barista: “Ugh, fine.”

    (After getting the manager I explained the situation and was given both my money back and the full cup of coffee.)

    Doesn’t Have This In The Bag

    | NY, USA | At The Checkout, Employees, Food & Drink, Ignoring/Inattentive, Lazy/Unhelpful

    (Typically when I get groceries I use the self-checkout lanes, because the baggers here are notoriously awful. However, I had a few coupons today and the self-check always has issues processing coupons, so I go to the regular checkout.)

    Me: “Oh, and, I don’t mean to be rude but, can you please make sure the bread goes in a separate bag?”

    Cashier: “I know how to do my job!”

    Me: “I’m not saying you don’t! I’m just a bit paranoid from having it crushed a few times.”

    Cashier: *looks offended* “Well, I’m not an idiot!”

    (The cashier then proceeds to not only shove the loaf of down into the bag in such a way that it’s almost folded over in half, he then DROPS a 2-liter of soda on top of it, and flips the bag over a few times to ‘tie it off.’)

    Cashier: “Here you go.”

    Me: “Did you do that on purpose?”

    Cashier: “What are you talking about?”

    (I still don’t know whether he was just faking innocence or if he really didn’t realize he ruined two items simultaneously. Thankfully, the customer service desk let me replace the smashed-to-pieces bread, and the explosion-waiting-to-happen soda.)

    Pizza Pie Meets Pizza Fry

    , | NJ, USA | Bizarre/Silly, Employees, Food & Drink

    Me: “Can I have two plain slices of pizza and a side of fries?”

    Waiter: “Sure.”

    (I wait. He comes back, but with two slices of pizza with fries on them.)

    Me: “Um…”

    Waiter: “Is something wrong?”

    Me: “I ordered two slices and fries.”

    Waiter: “Oh, my god, I’m sorry!”

    Me: “Don’t worry about it. Mistakes happen.”

    Waiter: “You sure?”

    Me: “I’m sure.”

    (I am only able to eat one because it was filling, but it did taste great. Now whenever I get the same waiter, he makes sure I want my pizza and fries separate.)

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