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    Category: Food & Drink

    You Got Their Card

    , | Auburn, AL, USA | Employees, Food & Drink, Ignoring/Inattentive

    (This restaurant chain recently has come out with a taco that has a seasoning from a famous line of chips. I decide to try something since they have a habit of accommodating requests.)

    Me: “Hi! I’d like to get the [Taco in soft shell separated by cheese], but can I use the [New Taco] instead of the regular?”

    Cashier: “Sure! It’s just $0.30 more.”

    (I happily pay for the difference. When I pick up my food, and take off the wrapper, I nearly bite in, and then look at it.)

    Me: “I don’t… What is this?”

    Friend: “What is it?”

    Boyfriend: “Did they leave the cardboard stand on the taco!?”

    Me: “I, uh… I guess so. Let me see what I can do.”

    (I go up to the counter, after peeling away some of the soft taco and cheese. I show it to the cashier who promptly bursts out laughing.)

    Cashier: *to the back* “Who left the d*** cardboard on the shell in the [Item I ordered]!?” *to me* “I’m sorry about that, honey. We’ll get a new one right out!”

    (I got a new one a few minutes later along with complimentary dessert. Guess someone really wasn’t paying attention after all!)

    Never Miss A Pizza The Action

    | Levittown, PA, USA | Awesome Workers, Food & Drink, Money

    (My family has been regulars at our local pizza place, ordering from them at least once a week for more than 14 years. My mom is on her way home with money to pay, but as there is a toddler in the house, we don’t wait to order and the pizza arrives before the money does. The driver is the one who usually delivers and gives us the food, telling us that he can come back later. This is what he told me when he came back.)

    Driver: “Don’t ever worry about taking the food. You guys order like twice a week and I know where you live in case I ever have to come shake you down.”

    Dry Goods

    | Devon, England, UK | Employees, Food & Drink, Ignoring/Inattentive

    (My family are eating a meal at restaurant known for its delicious desserts. Ours were okay, but nothing special.)

    Waitress: “Was everything okay with your meal?”

    My Dad: “Well, the desserts were a little dry.”

    Waitress: “Oh, good!”

    (This has since become a family responds to anyone with a little problem.)

    Very Light On The Differences

    | TX, USA | At The Checkout, Food & Drink, Ignoring/Inattentive

    (My dad and I are driving home for twelve hours after a vacation. We are both hungry and decide to stop at what we think is a genuine Mexican taqueria, but ends up being a fast food Tex-Mex chain.)

    Cashier:“Welcome to [Restaurant]. How can I help you?”

    Dad: “Well… what’s the difference between the deluxe burrito and the light burrito?

    Cashier: “Well, the deluxe burrito has sour cream, lettuce, cheese, beans, beef, and hot sauce. The light burrito has sour cream, lettuce, cheese, beans, beef, and hot sauce.”

    Dad: “…Yeah, okay, but what’s the difference?”

    Cashier: “Well, the deluxe burrito has sour cream, lettuce, cheese, beans, beef, and hot sauce. The light burrito has sour cream, lettuce, cheese, beans, beef, and hot sauce.”

    Dad: “So are they wrapped up in different types of tortillas or something?”

    Cashier: “The deluxe burrito is wrapped up in a soft flour tortilla. The light burrito is in a soft flour tortilla.”

    Dad: “So… They’re the exact same thing?”

    Cashier: “Oh, no no no no no. They’re totally different,”

    Dad: “Okay, so how are they different?”

    Cashier: “Well, the deluxe burrito has sour cream, lettuce, cheese, beans, beef, and hot sauce. The light burrito has sour cream, lettuce, cheese, beans, beef, and hot sauce.”

    Dad: “You just listed them as having the exact same ingredients. Are they different sizes or proportions or something?”

    Cashier: “No… They’re the exact same…”

    Dad: “So they are the exact same?”

    Cashier: “No, they’re completely different. Do you think we’re stupid? If they were the same they wouldn’t be on the menu twice!”

    Dad:“So they’re totally different?”

    Cashier: “Yes!”

    Dad: “Can you please explain to me how they are different?”

    Cashier: “Well, the deluxe burrito has sour cream, lettuce, cheese, beans, beef, and hot sauce. The light burrito has sour cream, lettuce, cheese, beans, beef, and hot sauce.”

    Dad: “You just listed all of the same ingredients twice.”

    Cashier: “No. I didn’t. I said the deluxe burrito has sour cream, lettuce, cheese, beans, beef, and hot sauce. Then I said the light burrito has sour cream, lettuce, cheese, beans, beef, and hot sauce.”

    Dad:“…:

    Cashier: “…”

    Dad: “Can I speak to your manager?”

    Cashier: “No.”

    Dad: “Why not?”

    Cashier: “No.”

    (We left at this point. The conversation had gone on for more than five minutes. We ended up eating at the place across the street, which was much cleaner and nicer. The staff could also explain the differences between all of the burritos on their menu.)

    Got A Latte Problems

    | Perrysburg, OH, USA | Employees, Food & Drink, Ignoring/Inattentive

    (My girlfriend and I go for some coffee and donuts. I order a vanilla latte and a donut. The staff is new, but they are working hard. Having worked in food service myself I’m very lenient when mistakes are made as long as the person who makes the mistake is willing to fix it with a good attitude. When I get my latte, I take a sip and it tastes awful. I open up the lid and discovered that whoever made it burnt the milk so severely the top layer of my drink was black. This is the exchange that happened at the counter.)

    Me: “Excuse me, there’s a problem with my drink. It seems that it has been burnt.” *shows employee the drink* “Would it be possible to have it remade? Sorry for the trouble.”

    Employee #1: “Oh, dear, I’m really sorry. Just give me a minute to remake it!”

    Me: “No problem. Thanks so much!”

    (A second employee walks up and begins talking.)

    Employee #2: “Those are clearly chocolate sprinkles. We put sprinkles in our coffee drinks. It’s always going to look like that.”

    Me: “First, I’ve gotten vanilla lattes in lots of places and I’ve never had sprinkles on them. Second, clearly that is burnt milk on top! Look at it! Third, it tastes awful. That’s why I want it remade.”

    Employee #2: “Oh.”

    (They remake my drink and I thanked Employee #1 since she was polite and I felt sorry that she was stuck with Employee #2. The real kicker? My drink tasted even worse the second time, so I opened it up and there was a huge glob of vanilla syrup right in the middle. Employee #2 didn’t even stir it up! I ended up throwing away the drink and never going back!)


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