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    Category: Lazy/Unhelpful

    An Interview You’d Rather Forget About

    | Portland, OR, USA | Bosses & Owners, Ignoring/Inattentive, Job Seekers, Lazy/Unhelpful, Theme Of The Month

    (I am looking for a job after being unemployed for two years while schooling. I get a call back from a maid service and the woman schedules an interview at a coffee house. I’m 100% sure I’m at the right one as it is the only one in the area. I show up to the interview 15 minutes early and find an empty coffee house. I wait for a half hour and no one dressed professionally comes in and no one tries to approach me. It would be obvious to the interviewer when she came in that I am her prospect as I’m the only one at the tables and the only one dressed professionally. It’s extremely obvious that I’m waiting for someone. I decide to call the company.)

    Employee: “[Company]. This is [Employee], How can I help you?”

    Me: “Yes, I was scheduled for an interview with [Owner]. It was supposed to be fifteen minutes ago, but so far no one has showed up.”

    Employee: “Oh, wow. Let me try to call her personal cell phone to see what’s going on and I’ll make sure someone calls you back.”

    Me: *I make sure she has my number* “Thank you so much.”

    (I continue to wait for another half hour to no avail so I decide to leave. I never receive a call back about the missing interviewer so I email the service explaining I had an interview and no one showed and to enquire why no one ever contacted me as they said they would. I quickly receive a reply.)

    Co-Owner: “You did not get a call back because you were a ‘no-call, no-show’ at your interview.”

    Me: “No, I showed up 15 minutes early and waited an hour. In fact 15 minutes after the interview was supposed to start I called [Company] and talked to [Employee] and she assured me that she would figure out why [Owner] had not arrived and call me back, which she never did.”

    Co-Owner: “You were put down as a ‘no-call, no-show.’ That’s why we didn’t return your call.”

    Me: “So, let me get this straight. I call and try to inform you that I am indeed there for my interview while my interviewer is not, but you won’t call me back because I wasn’t there?”

    (It takes a while for the reply this time.)

    Co-Owner: “[Owner] says you never showed up. Are you sure you were at the right place?”

    Me: “100 percent positive. It’s the only [Coffee House] in the area and I was the only one sitting at the tables as well as the only one in professional dress. I do not appreciate the accusations when I myself called your company to inquire the whereabouts of [Owner]. I also have a receipt proving I was there 15 minutes early. [Owner] has wasted my time and money, both of which I have very little and could barely afford to drive to this interview.”

    Co-Owner: “I suppose I can set up another interview as long as you don’t ‘no-call, no-show’ again.”

    Me: “Don’t bother. Obviously you aren’t listening to me. I was not a ‘no-call, no-show.’ I have proof that I was there as well as a phone record of my attempted contact. I have no desire to work for a company that throws people under the bus before even receiving an interview. Obviously [Owner] forgot about my interview and lied about it.”

    (A couple weeks go by and I receive another email.)

    Co-Owner: “It turns out that [Owner] did forget your interview. Would you like me to set up another with her?”

    Me: “I have already expressed how I feel about working for your company. Please do not contact me again.”

    (I got two more interviews within a week of the first missed one and by the time I got that last email I had already been hired for a much better job.)

    Very Bad Reception, Part 10

    | ON, Canada | Employees, Lazy/Unhelpful

    (I work for a market research company in a call centre. We are hired by other companies to conduct their customer satisfaction surveys. Sometimes there are specific people we need to speak to and other times we just need to speak with someone who has general knowledge of the services. In this instance I’m calling a law office.)

    Me: “Hi, my name is [My Name] and I’m calling from [Company] on behalf of [Their Electric Company]. May I please speak with someone who is knowledgeable about the day-to-day service that you receive?”

    Secretary: “What do you want? We don’t want to buy anything! You don’t even work for [Electric Company]!”

    Me: “I’m sorry, ma’am. No, I do not, but we’ve been hired by [Electric Company] to complete these surveys. I’d just like to ask a few questions about the reliability of service and your satisfaction with the company. I can assure you I’m not selling anything. I’m just looking to speak with someone who knows about the quality or service. I know that might be vague. Maybe someone who would call if there were a problem?”

    Secretary: *almost mockingly* “[Lawyer] won’t want to talk to you. We don’t care about your survey.”

    Me: “I don’t mean to bother you but it would be nice to speak with him anyway to be sure.”

    Secretary: “Fine, I’ll transfer you but he’ll just hang up.”

    (I get transferred to the lawyer and explain why I’m calling.)

    Lawyer: *enthusiastically* “Oh! Yeah, that’s no problem. If the questions aren’t about specifics of the bill or anything I’m sure my secretary would be happy to answer your questions! I’ll transfer you back to her.”

    (He transfers me back and has obviously told her to complete the survey.)

    Secretary: *sounding annoyed* “Okay, fine. I’ll do your survey.”

    (And that is why I don’t always give up right away. This happened more than once and many times with the boss completing the survey him/herself.)

    Related:
    Very Bad Reception, Part 9
    Very Bad Reception, Part 8
    Very Bad Reception, Part 7

    Under New Mismanagement, Part 3

    | WI, USA | Bosses & Owners, Employees, Ignoring/Inattentive, Lazy/Unhelpful

    (I work at a fabric and crafts store where employees wear headsets to communicate. It is a stocking day and there are more workers than normal: in this case, three full managers, a part-time manager, and me [a part-time associate]. I am currently working the counter where patrons can get by-the-yard items measured when the register bell starts ringing.)

    Me: *ignoring the bell since one of the managers is supposed to be manning it* “—and how much of [Product] do you need today?”

    Patron #1: “Can you show me what three yards looks like?”

    Me: “Sure can.”

    (I starts laying out fabric when I notice no-one has gone to the registers.)

    Me: “One moment, please.” *over my radio* “There’s a customer at registers.”

    Register Manager: “We’re all in the office and will be here for a while. You’ll have to get it.”

    (Note: there is ALWAYS supposed to be one manager on the floor at all times and no one ever gave me the heads-up that I was the only one the floor. At this point, the patron at the registers is annoyed and smacking the bell.)

    Me: *loudly to be heard halfway across the store* “Someone will be with you as soon as they can!” *over radio* “I can’t. I’m cutting and have a line.”

    (My manager finally comes out, acting huffy and irritated that she actually has to do the job she’s scheduled for. Afterward, they all gather at my counter (guess their impromptu meeting wasn’t that important) where I am still helping patrons. They proceed to help the part-time manager pick out materials for a personal project and gossip, while on the clock, in front of customers. Register bell rings again just as I am done cutting and trying to get caught up putting everything away. No one else even acts like they hear the bell.)

    Me: *after running across the store to the registers* “Sorry, thank you for waiting. Apparently I’m the only one working today.”

    Patron #1: “I noticed.”

    Related:
    Under New Mismanagement, Part 2
    Under New Mismanagement

    They Heard You Loud And Clear

    | Sydney, NSW, Australia | Lazy/Unhelpful, Musical Mayhem

    (There’s a fashion shop near where I work that blasts their music so loud that we get complaints from customers about the noise in our shop. I can only stand being in the actual shop for a few moments, so never shop in there. One day I go in and grab one of their feedback forms. I start filling it in and get to the complaints area asking if there is anything that I don’t like about the store. That’s when I notice they’ve added:)

    Complaints Form: “‘Music is too loud,’ is not an acceptable complaint.”

    Not Really Dressing The Issue

    | CT, USA | Coworkers, Lazy/Unhelpful

    (I am closing the store with only Coworker #1 this night because someone left early. Coworker #2, who left early, is notorious for not putting dresses away, and was last seen helping a large bridal party try on a number of bridesmaid’s dresses. Since it’s also prom season, it’s been a very busy day, and we’ve just finished putting away about 50 dresses each.)

    Me: “I can’t believe [Coworker #2] left early again. Why does she actually bother to come in?”

    Coworker: “And she always leaves her fitting rooms a mess!”

    Me: “I know! Wait, have we checked down her hallway yet?”

    Coworker: “No, but I saw her putting a few dresses back before she left, so I’m sure it’s fine.”

    Me: “I think I might actually cry if I have to put any more dresses away. I had six brides today, three of them at the same time, and I think they wanted to try on every dress in the store!”

    (Sure enough, when we checked Coworker #2’s fitting rooms there were three rooms FULL of at least 30 dresses each. We were there for another hour putting away dresses and then finally cleaning the store before we could go home. The kicker? When we confronted her about it on her next shift, she just laughed and said she didn’t care.)


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