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    Category: Lazy/Unhelpful

    Shoulda Woulda Coulda

    | WI, USA | Coworkers, Lazy/Unhelpful

    (I work in a factory that makes paper products such as plates and napkins. This takes place between a coworker and another employee who is being trained to operate a machine. The wrapper on the machine is currently being worked on by maintenance. The operator is watching the repairs while the trainee is wandering around sweeping when he should be learning.)

    Operator: *to trainee* “You should be over here watching them fix this.”

    Trainee: *looks over and continues what he is doing*

    (About ten minutes later:)

    Operator: *to trainee* “You should really be over here watching this.”

    Trainee: *continues sweeping*

    (The operator, who I know is one of the most patient operators in the entire plant, continues working with maintenance on the wrapper until the department supervisor shows up and he has a chance to relay what happened to her.)

    Supervisor: “[Trainee], why didn’t you go over and watch what they were working on?”

    Trainee: “Well, he said I SHOULD, not that I HAVE to.”

    Needs A Self-Administered Dose Of Reality

    | CA, USA | Crazy Requests, Employees, Health & Body, Lazy/Unhelpful

    (I have just given birth, and have been transferred from the labor ward to the maternity ward. A nurse is going over my medications. I take an individualized thyroid medication, only available from a compounding pharmacy. My doctor has directed this medication is not to be stopped under any circumstances.)

    Nurse: “I don’t recognize this thyroid medication.”

    Me: “It’s compounded.”

    Nurse: “You won’t be able take this while you’re staying at the hospital because we don’t have it in our supplies.”

    Me: “That’s why my obstetrician has noted on the chart that I will bring my own supply.”

    Nurse: “You can’t do that. We have to manage all your medications while you are here. And it will take three days for us to get it from a compounding pharmacy. I don’t want to deal with the paperwork. Do you think you can just not take this medication while you are here?”

    (I’m stunned, but within a split second I decide how I want to respond.)

    Me: “Sure.”

    (The nurse left the room. I got out my supply of pills and took my usual dose. The next time I gave birth at that hospital, I made sure I took two separate bottles of my pills, paranoid that they’d try to forcibly make me hand them over to stop me from taking them. They did a little better that time. They took my bottle of pills and dispensed the daily dose to me each day – and billed my insurance under the line item of ‘Self-Administered Medication!’)

    Social Notworking

    | Atlanta, GA, USA | Coworkers, Lazy/Unhelpful, Liars/Scammers

    (We had very busy Saturday, and before the shift change one of our coworkers calls in sick, leaving us understaffed. I’m asked to stick around, which I’m unhappy about because it means I am stuck at work for 12 straight hours. After clocking out at the end of the night, I pull up Facebook on my phone and find this.)

    Coworker: “Had a great time at the club tonight. What’s everyone else here been up to?”

    (Furious, I screen-cap it and show it to one of the managers the next day, which also happens to be Oscar Sunday. I later find he posted something else.)

    Coworker: “Man, I don’t want go in to work tonight. I just want to stay at home and watch the Oscars. I’m debating on just calling out tonight.”

    Manager: “Then you’ll be fired.”

    (I guess he forgot that he had most of the managers on his friends list.)

    They Don’t Have You Covered

    | GA, USA | Bosses & Owners, Lazy/Unhelpful

    (I worked the morning shift and am due to clock out. One of the other workers has called out, so the only people on duty are me and a manager. Note that this manager is known for shirking her responsibilities and texting instead of working.)

    Manager: “[My Name], can you stay a little longer? [Coworker] just called to say she’d be late and I can’t run the store on my own.”

    Me: “Sure thing.”

    Manager: “Great, thanks!”

    (She then proceeded to shut herself in the office – leaving me to run the store on my own.)

    The Bill That Keeps On Billing

    | Bristol, CT, USA | Employees, Ignoring/Inattentive, Lazy/Unhelpful, Money

    (I had my eyes checked while still living in Connecticut, and while I still had insurance. I recently moved to California, and while I set up mail forwarding I wasn’t necessarily getting all my mail from Connecticut. This happens after I call my eye doctor in Connecticut to get a copy of my eye glass and contact prescription information.)

    Me: “Hi. I’m calling because I’d like to get a copy of my eye glass and contact lens prescription. They are less than a year old and I’m going to a new doctor this week and I want to provide records”

    Receptionist: “Of course. Let me look up that information… I see here you have a balance due. Will you be paying that now?”

    Me: “Um, excuse me? What do I have a balance due for?”

    Receptionist: “For your eye exam from last December. If you don’t pay it I can’t give you the information you’ve requested.”

    Me: “Okay, well, I’m not going to pay right this second, considering it’s now 8 months later and this is the first I’m hearing about this.”

    Receptionist: “This is NOT the first time you are hearing about this. We’ve been sending you a bill every month since January and you haven’t paid us. We’re going to have to send you to collections for not paying this bill and refusing to pay it now.”

    Me: “Okay, hold up a second. I never got the bill. I moved shortly after the exam and I set up mail forwarding, but I know that sometimes medical forms cannot be forwarded. Maybe that’s what happened. So, yes, this is the first time I’m hearing about it.”

    Receptionist: “Well, you’re still refusing to pay so I’m going to send you to collections.”

    Me: “I’m not refusing to pay, but I am not just going to pay a bill over the phone without having a bill and the information in front of me. Also, I’d like to call my old insurance company to figure out what happened, because I was supposed to be insured through January. Besides, if I never paid the bill and you had to keep sending notices without any indication that I got them why wasn’t I ever called?”

    Receptionist: “That’s not our policy to call. Besides when people get bills, they just pay them. I don’t know why you didn’t.”

    Me: “Ma’am, I’m trying to tell you I moved. I never got the bill you sent me. I’m not sure why it wasn’t forwarded, but I never got a bill. Again, I ask how come no one ever called me, and if you knew shortly after said eye exam that my insurance wasn’t going to cover it, after I paid my co-pay and signed the form and your office told me I was all set, how was I supposed to know that I had a balance owed?”

    Receptionist: “You just need to pay your bills when you get them. Why is that so hard to understand? It’s not our fault your insurance didn’t go through! Pay your bill now that you know you owe it!”

    Me: “Ma’am, I’m not going to pay the bill until I see a bill, and YOUR office told me I was all set when I was checking out. You told me my insurance co-pay was all I needed to pay, so that’s what I paid. I’m sorry for the error, but I didn’t know there was a remaining balance.”

    Receptionist: “We sent you bills every month and you haven’t paid yet. You’re refusing to pay now!”

    Me: “Again, ma’am, I didn’t get the bills in the mail, and no one ever called me. If you had called me and said there was a problem I could have 1) given you my new address so you could send a bill, 2) called my insurance company while they were still my insurance company in January, and  3) got this all taken care before you had to send me multiple bills. At this point me not paying the bill is on you because I was not notified.”

    Receptionist: “It’s not our policy to call people to pay their bills. It’s our policy that we send out bills and people just pay them. That’s what you should have done. People pay their bills, ma’am.”

    Me: “Okay, lady, I’m going to pay the bill. I just want to see it first and I want to call my old insurance company to see if they can figure out what happened. Please send me a bill to my new address and I will attempt to figure it out”

    Receptionist: “So you want the bill sent to 411 East #### City, CT #### ?”

    Me: “Um, no. First off, if that’s the address you’ve been sending the bill too, it was never going to get to me. That’s not even my old address. My address was 311… So, that’s probably why I didn’t get the bill. And second, I just said I was going to give you the address I want it sent to.”

    Receptionist: “Well, it’s not MY fault you gave us the wrong address! And I can’t send it to a different address; I have to send it to the one you provided!”

    Me: “I’m going to stop you right there. I’m pretty sure I filled out a bunch of forms at your office with my correct address on them. I’m also pretty sure I gave you my insurance card, also with my address on it, so someone in your office must have made a typo. So, thank you for sending my medical bills to someone else for the last 8 months. I’m pretty sure I could filed a complaint about that. And another thing, if you HAD JUST CALLED ME when I didn’t pay the bill in January we could have sorted this whole thing out eight months ago. So, no, ma’am, I never received a bill, and no, ma’am, I was not aware of it ever, because your office sent it to the wrong address.”

    Receptionist: “WE DON’T CALL PEOPLE! YOU ARE JUST EXPECTED TO PAY YOUR BILL WHEN WE SEND IT TO YOU!!!”

    Me: “That’s enough. I want to speak to your supervisor!”

    Receptionist: “She’s going to tell you the same thing!” *to her supervisor* “There is a woman on the phone who refuses to pay her bill. I’ve been telling her that we’ve been billing her for eight months and she needs to go to collections!”

    Supervisor: “Ma’am, I’m afraid you’re going to have to pay your bill today. We’ve been billing you for eight months and you haven’t paid at all.”

    Me: “Ma’am, I’m sorry, but that’s not what’s happening. I just found out today for some reason my insurance company didn’t pay for the exam from last December. Your receptionist, just told me YOUR office had my address wrong in the system, so that’s why the mail didn’t get forwarded to me in California. She also told me it was not the policy of this office to call people when there is a problem with billing. So, you’re right I refuse to pay this bill today, but not because I’m not going to pay my bill. I just want a copy of the bill sent to me in California, which your receptionist also told me she couldn’t do because it wasn’t the address I provided back in December, which your office put in the system wrong to begin with. I also would like a copy of my glasses and contact prescription sent along with that bill. I need to give it to my new eye doctor.”

    Supervisor: “Ma’am, I can’t give you any information until you pay your bill, and I’ll have to send it to collections if you don’t pay with in 30 days.”

    Me: “Then please send me the bill to my new address and I will get this taken care of. But unless I see a bill, how do I even know what I’m paying for?”

    Supervisor: “I guess we can do that, but you really should have paid the bill when you first got it.”

    Me: *bangs head on desk* “I give up. My new address is [Address in California]. Please send out the bill today and I will get this taken care of.”

    Supervisor: “Okay, but you really need to pay your bill. You haven’t paid it in eight months and we’ve been sending you a new bill every month.”


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