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    Category: Lazy/Unhelpful

    Not Getting Carried Away With Customer Service

    | Toronto, ON, Canada | Employees, Lazy/Unhelpful

    (It is just before Christmas and I’m heavily pregnant. I’ve also injured myself to the point where I need a cane to walk. I’ve ordered all my shopping online to avoid unnecessary travel. This occurs when the delivery guy shows up. The man rings my doorbell and drops a heavy box on my porch. I waddle over to get it. We make eye contact as I struggle to lift the box inside. The guy quickly turns around back to his van.)

    Me: “Hi. Could—”

    (He’s back at the van at this point, looking very much like he’s trying to ignore me. Suddenly he heads back again.)

    Me: “Could you please hel—”

    (He thrusts the invoice at me, barely looking.)

    Delivery Guy: “I forgot; you need to sign this.”

    Me: “Okay, but could you help me carry—”

    (He grabbed the signed order and rushed off, leaving me to handle the package alone. The best part? A few days later, another package arrived. The woman who delivered it went out of her way to help me move the box inside to a convenient spot. Same company and everything!)

    On A Bad Roll

    | Minneapolis, MN, USA | Coworkers, Lazy/Unhelpful

    (I work in an office as one of three female admins. I have worked with Coworker #1 for two years and we make fun of each other a lot. Coworker #2 has been around for five months and this is one of the reasons we don’t care for her:)

    Coworker #1: *after walking out of the bathroom* “[My Name]! I can’t believe you didn’t replace the toilet paper on the roll when it was empty!”

    (I couldn’t figure out if she was messing with me or not because the tissue was low when I was last in there but not gone. I was about to respond when…)

    Coworker #2: “That was me. I found the extra toilet paper but I didn’t put the roll on because I was on my lunch break.”

    Someone Needs Some Brain Surgery

    | Chicago, IL, USA | Employees, Health & Body, Ignoring/Inattentive, Lazy/Unhelpful

    (I had a morning appointment where the doctor scheduled a surgery for a month later. At the time, he requested that I make my post-op appointment on my way out, so that I would be on his schedule and get the time I wanted. Later in the day, I noticed that the receptionist scheduled the appointment for two weeks PRIOR to my surgery, so I called in.)

    Receptionist: “[Doctor]’s office. How can I help you?”

    Me: “Hi! I was in earlier today and [Doctor] recommended a surgery. We’ve scheduled that for date], and he asked that I also schedule my post-op for two weeks after [date]. But, I just checked my appointment card, and you’ve scheduled me for two weeks BEFORE my surgery.”

    Receptionist: “Well, ma’am, I see here that you are scheduled for a post-op appointment on [date]. That is two weeks after your surgery.”

    Me: “No, I’m sorry, but it’s two weeks BEFORE. My surgery is [date next month].”

    Receptionist: “No, I have you here for surgery today. You had surgery this morning.”

    Me: “No, I didn’t. I think I would remember a major surgery requiring general anesthesia…”

    Receptionist: “My records say you had surgery today.”

    Me: “Well, your records are wrong. Can you please update them and reschedule my post-op appointment to [date in six weeks].”

    Receptionist: “No, your records say your surgery was today, so your post-op must be in two weeks.”

    Me: “Can I talk to the nurse?”

    Got Their Flatlines Crossed

    | Bethpage, NY, USA | Family & Kids, Health & Body, Ignoring/Inattentive, Lazy/Unhelpful

    (My wife is in labor with our first child. The fetal heart monitor has flat-lined. I rush into the hallway and find the nurses drinking coffee at their desk.)

    Me: “My baby’s heart is flatlined. We need help right away!”

    (They take their time to come down the hall. By the time they arrive, the baby’s heart is beating again. They check the records.)

    Nurse: “The machine was acting up. It was nothing.”

    (About five minutes later, the monitor flatlines again. This time the nurses come running. The doctor approaches me.)

    Doctor: “The baby is in distress. We could lose the baby and we could quite possibly lose your wife. What do you think we should do?”

    Me: *flabbergasted* “I think one of us went to medical school, and I sure as h*** hope it was you!”

    (My wife had no further complications and we are proud parents to a healthy baby girl.)

    Scheduling The End

    | TX, USA | Coworkers, Crazy Requests, Holidays, Lazy/Unhelpful, Top

    (I’m only 23, but I’m good at what I do and I was promoted to management in the customer service department a few months ago. I have been instructed to hire two people to work under me, but I’m having trouble finding and keeping qualified people. One employee has stuck around, but I like her less everyday. She frequently makes long personal calls at her desk while on the clock. I have caught her on Facebook and checking her personal email on her work computer. I notice her working on something at her desk but think nothing of it. Several hours later she comes over and hands me a three page packet of calendars.)

    Employee: “I’ve taken the liberty of writing up my work schedule for the next three months. Please agree to work around it.”

    Me: *taken aback at her gall* “Um, that’s not how we handle the schedule here. I write the schedule and if you have any special circumstances I can take those into consideration.”

    Employee: “No, just use this. This is what I want.”

    Me: “I understand that, but ultimately I will schedule you when I need you to be here.”

    (She tries to argue with me but I go back to work. She hounds me nearly every day about the schedule she has written since she presented it to me. I’ve had enough.)

    Employee: “So, have you finished looking over my schedule yet?”

    Me: “Yes. I’m letting you go.”


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