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  • September's Theme Of The Month: Overheard!

    Category: School

    A Low Grade Of Customer Service

    | Berkshire, England, UK | Employees, School

    (I am a 20 year old female, but I have been told I look anywhere from 14-16. I made an appointment to discuss getting a student credit card so that I could build up a good credit history early and make life easier later down the line. I arrive 10 minutes early because I hate being late. As things go, the person before me takes 30 minutes extra, so I’m already a bit frustrated when I start talking with him.)

    Banker: “So, you want to open a student credit card?”

    Me: “Yes, I study archaeology BSc at [University].”

    Banker: “Oh, good. They are okay, I guess… What grades do you get?”

    (First off, the uni is on par with Oxford for the course I am on and beats Cambridge, so it’s not just okay. Secondly, I do not feel my grades are his concern but I am doing very well so I don’t mind.)

    Me: “Oh, I’m getting high two ones, so, really good!”

    Banker: *chuckles* “That’s not too bad, I suppose…”

    Me: “I am second best in my class; I am doing extremely well and am only in first year.”

    Banker: *looks at me incredulously* “Really, you could do better.”

    (2:1 is second highest you can get. As I am just below border for first, this is EXTREMELY offensive.)

    Banker: “Oh, and next week someone will call you to check on customer service. Can you not mention the wait?”

    Me: “Of course not. I work in customer service; I understand waiting…”

    (No I didn’t mention the wait… I did however mention how unsettled he made me feel, and the fact he kept alluding to not wishing to give me a card because I wasn’t getting the highest grade.)

    Back To School Telemarketing

    | USA | Employees, Ignoring/Inattentive, School

    (Someone claiming to be from a recruiting firm calls me up, saying they found my CV online and want to add me to their system for new jobs. As I am in fact looking for work, I happily start answering his questions about my career history and the what not.)

    Rep: “And are you planning on going back to school in the next six months?”

    Me: “Nope.”

    Rep: “Okay, would you consider it if I were to tell you that I could set you up with a deal on funding and find you a course of your interest?”

    Me: “Uh… no, not really. I’m just looking for a job right now.”

    Rep: “Indeed, but consider how much better your options could be if you had another degree to go on!”

    Me: “Actually, I already have both a BA and an MA. I’m really not interested in going back to school right now.”

    Rep: “But, sir, consider how easily it could be fit in with your work schedule. Can you imagine how easy it’d be to work a decent position while preparing for even greater aspects in the future by going to school at the same time?”

    Me: “Well, again, no. I specifically stated at the beginning of this conversation that I was looking for full time work. I don’t really see how I could be attending class at the same time if my entire week is going to be dedicated to my career.”

    Rep: “Oh, f*** this.” *hangs up*

    Getting Out Of Work With Surgical Precision

    , | KS, USA | Bosses & Owners, Coworkers, Family & Kids, Health & Body, Overtime, School

    (I work in a deli inside of a chain grocery store. I’m always on closing duty which has me at work until well after midnight. I’m also a full-time college student. I’m usually fine going into class on very little sleep, but I don’t want to take tests like that, so I put in for time off on the nights before my final exams, which are all early in the morning. The week before my exams, we’re given our schedules for the following week.)

    Me: “Uh, [Manager], you’ve got me down to work close next Wednesday night. I asked for it off and you approved it, but then you scheduled me.”

    Manager: “Oh. Well, can you still come in?”

    Me: I’d rather not. I have to be up early Thursday morning for exams. It’s just next week; I’m off for the summer so I can work whatever hours you need after that. But, I really don’t want to take important exams on three or four hours of sleep.

    Manager: “Hmm.” *says nothing more and goes back to work*

    (I assume I am still going to have to go in, so decide to just suck it up and hope for the best. Fast forward to the following Wednesday. I arrive for my shift, to find that a coworker who hadn’t been on the schedule is there. She is as surprised to see me as I am to see her.)

    Coworker: “Why are you here? [Manager] asked me to cover for you because you said you couldn’t come in.”

    Me: “Seriously?! She didn’t say anything to me about that. I had asked for tonight off because of my exams tomorrow morning, but she put me down anyway. But, okay, if you’re here I guess I’ll go home—”

    Coworker: “No, we should really talk to a manager to make sure.”

    Me: “All of the managers are gone, I think. One of the store managers might still be here… but we’d better hurry because they won’t be here long.”

    (We manage to find the store assistant manager, who is the only one still in, and explain the situation.)

    Me: “[Manager] hadn’t told me she was having someone cover, but since we’ve got coverage, I’d really like to head home so I can be well-rested for my exams tomorrow.”

    Coworker: “I GUESS I could stay but… my little boy is only five months old and he just had surgery on his poor little feet this morning. I hated to leave him but [Manager] asked…”

    (I’m confused because this coworker had never mentioned her son having surgery scheduled — and she talks incessantly about EVERYTHING related to her son, even an inconsequential sneeze. And why would she have agreed to cover for me if her baby was scheduled for surgery that day?)

    Assistant Manager: “Oh!” *gives me a dirty look then turns back to my coworker* “You go right on home to be with your baby. He needs you.” *turns back to me, and says rather rudely* “Go get clocked in and get to work.”

    (The other closer ended up calling in sick, leaving me to close by myself. I went in to my exams the next morning on under two hours of sleep, and failed them both. The kicker? The bakery manager saw me the next day, heard what happened, and informed me that she saw my coworker and her husband only minutes before I walked in — showing off her not-been-operated-on baby to the bakery employees.)

    Someone Should Have Studied More

    | CA, USA | Employees, Ignoring/Inattentive, School

    (I’m on a well-known PC company’s website trying to decide if I want to replace my laptop with their tablet or a third party one with the same operating system. I see an online chat button and click it.)

    Rep: “Hi. Thank you for visiting [Company] Website! My name is [Rep]. How may I help you?”

    Me: “Hi! I just had a few questions. I need a tablet for university and I’ve been thinking about the [Company-Specific tablet], but I’m not sure if that’s the best one for me. I’m wondering if one of the other [same OS] tablets would be a better choice, since I’m kinda on a student’s budget.”

    Rep: “I see. I’ll be happy to answer that question for you. Before we proceed, may I please have your first and last name, and your email address?”

    Me: “[My Name] and my email is [email]@university.edu.”

    (We have a very brief chat where the rep is thrown off by my need to run a somewhat obscure software program, so they tell me to call tech support directly.)

    Me: “Thank you very much. I just have one more question. When I was browsing the [Company] site a few days back, I saw student discounts were offered. I can’t find it again. Is there a direct link, or did I just miss out on a limited time thing?”

    Rep: “Are you a student?”

    This Is Why We’re In A Recession, Part 33

    | USA | Bosses & Owners, Extra Stupid, Money, School

    (I work in a warehouse with my boss and a few other employees. My boss has been wealthy her entire life. I am working when she starts to chat me up about college.)

    Boss: “I don’t understand why you’re going to [Local College] instead of one two hours away. It’s a life experience.”

    Me: “Oh, yes, I know. I’s just much cheaper for me to live at home and go to [Local College] until I graduate. I don’t want to be in debt like most college students.”

    (My boss gives me a dumbfounded look.)

    Boss: “Why?”

    Me: “…why?”

    Boss: “Why don’t you want to be in debt?”

    Me: “…”

    Boss: “Debt is the American way. I was $38,000 in debt when I graduated, and I paid it off just fine. It was stupid of you to go to [Local College].”

    From NotAlwaysRight:
    This Is Why We’re In A Recession, Part 32
    This Is Why We’re In A Recession, Part 31
    This Is Why We’re In A Recession, Part 30

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