(I am a customer at a bank. I am accompanying a friend who happens to be blind. He does not wear dark glasses, so his blindness is apparent to anyone who can see his face. After making a deposit, my friend asks for his balance, and the teller requests his driver’s license as proof of identity. My friend hands her his state-issued ID card.)

Teller: “I am sorry, sir. This ID is not acceptable. I need to see your driver’s license.”

My Friend: “I do not have a driver’s license. This is my state ID.”

Teller: “I have to see your driver’s license to verify your identity before I can tell you the balance on this account.”

My Friend: “Miss, I do not have a driver’s license. I cannot drive. This card is equivalent to a driver’s license for identification purposes.”

Teller: “Everybody over 16 can drive, sir. If you do not have your driver’s license, I cannot give you the balance.”

My Friend: “Look at me, miss. I am blind. Do you REALLY think I should be able to drive?”

Teller: “Why not?!”