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    Pressing For Cash When Pressed For Cash

    | Henderson, NV, USA | Bosses & Owners, Employees, Ignoring/Inattentive, Lazy/Unhelpful, Money

    (My husband and I stop by a gas station to fill up after picking up my daughter from her grandma’s. I’ve had my card number stolen from this location before, so I decided that I was going to go ahead and pre-pay inside while my husband waited by the pump.)

    Clerk: “What’s up?”

    Me: “I just need $30 on pump three, please.”

    Clerk: “Okay, hold on.” *hits buttons on screen* “Cash or card?”

    Me: “Card, please.” *I pull out my card, ready to swipe*

    Clerk: “Oh, s***. Yeah, I pushed cash. It’s already gone through. Hold on, let me get my manager.”

    (He turns to the side and the manager is just on the register next to him.)

    Clerk: “Yeah, um, I hit cash, but it was supposed to be card.”

    Manager: “All right, I’ll fix it.” *pushes buttons on screen* “Hey! $4.05 has already been pumped!”

    Me: “What? Oh! My husband must have already started pumping.”

    Manager: “You have to pay cash now.”

    Me: “I don’t have cash because I was planning on using my card. It wasn’t—”

    Manager: “You pay cash now!”

    Me: “I don’t HAVE cash! I need to use my card! Your clerk is the one who let it go through as cash!”

    Manager: “What about your husband? Does he have cash? You need to pay in cash, now!”

    Me: “No, my husband doesn’t have any cash. That’s why I was going to use my card! You really can’t do anything about this?”

    Manager: “Fine, you do cash back!”

    Me: “Well, do you have an ATM?”

    Manager: “No, you can do cash back at the register.”

    (He sets up the register to do a cash back charge of $4.05, but he adds a $0.25 charge to the total. I assume it’s a fee for doing cash-back only. He tells me to swipe my card for the cash back and I do so.)

    Manager: “Okay. Now, how much do you want?”

    Me: “Well, I guess $25. Pump three.”

    Manager: “Okay, go ahead and swipe card.”

    (I swipe my card and it goes through just fine, then he hands me my receipt.)

    Manager: “Next time have cash!”

    (I take a look at my receipt and it shows the $0.25 charge as a ‘grocery item.’)

    Me: “Wait, what’s with this 25-cent charge?”

    Manager: “That’s the stupid fee, for messing up our register. Now move; I need to get the next customer.”

    Me: “Excuse me? I don’t think so! This all started because your employee hit the wrong button! 25 cents may not be much, but I can’t afford to waste even a penny. Give me my 25 cents back!”

    Manager: “Fine.” *tosses a quarter at me* “Now get out!”

    (I took my change and receipt and left. I hate that gas station. Too bad it’s the only one in the area.)

    Hard To Get Desk-Side Support

    | USA | Employees, Lazy/Unhelpful, Physical

    (I’m female. My roommate tells me that she just ordered a desk for our house. A few days later a man comes knocking on the door.)

    Me: “Can I help you?”

    Delivery Man: “Yes. I have some furniture?”

    (He hands me slip of paper.)

    Me: “This is the desk?”

    Delivery Man: “Uh huh…”

    Me: *steps back* “Okay. Well, come on in.”

    Delivery Man: “Oh, no, it ain’t delivery in the house. Someone has to go come and get it from my truck.”

    Me: “Oh… um. Well, you see, nobody has called me saying that this would be delivered today… and I’m the only one here.”

    Delivery Man: “Someone called and I’m not takin’ it back!”

    Me: “Well… is it very heavy? I could do it.”

    Delivery Man: *looks at me as if I’m crazy* “Yeah, duh! No way no woman would be able to pick it up.”

    Me: “Okay, let me call for help.”

    (Instead of calling for help, I call my roommate who is at work. She’s not as nice as me.)

    Roommate: *sounding distracted* “Hello?”

    Me: “Hey, it’s me. Your desk has arrived.”

    Roommate: “WHAT?!”

    Me: “The guy says it’s really heavy and he’s refusing to deliver it without help.”

    Roommate: “Let me talk to him! They never called me to say they would deliver it today!”

    (I handed over the phone. The delivery man and my roommate got into a heated argument that lasted 20 minutes, before him finally agreeing to try to deliver the desk. With my help, he did it without a problem. Total time it took to deliver it? Five minutes.)

    Really Gets The Kids True Blood Pumping

    | Little Creek, KY, USA | Employees, Family & Kids, Geeks Rule

    (There is a book series I like reading that has illustrated covers that look more like children’s books. Unfortunately, this store has a bad habit of putting them in the section for kids rather in the adult or sci-fi sections that they normally go in.)

    Me: “Ma’am, this book doesn’t belong in the children’s section.”

    Manager: “What? Why? Its cover looks like a child’s book.”

    Me: “Well there’s the sex scenes for one.”

    Manager: “The vendor places those, but I’ll ask about it.”

    (The following year the same thing happened with the next book in the series.)

    Me: “Ma’am, this book isn’t a children’s book.”

    Manager #1: “Oh? The cover looks like a children’s book.”

    Me: “The sex isn’t that graphic in this one but it’s pretty obvious where he’s touching her.”

    Manager #1: “What?!”

    Me: *shows page*

    Manager #1: “Follow me!” *brings me to Manager #2* “Tell her what you found.”

    Me: “This book was in the children’s section even though it has some very adult sexual situations.” *shows page*

    Manager #2: “What? This is in the book? Get [Manager #3].”

    Manager #3: “What’s the problem?”

    (I don’t know if they moved the books out of that section or not, but I do know all three managers looked VERY interested in the book after reading that page! I can only hope, now that HBO has turned the books into a popular show called ‘True Blood,’ that the vendors aren’t trying to shove them into the kiddie sections anymore!)

    Doesn’t Get The Prints-ible

    | TX, USA | Bosses & Owners, Extra Stupid, Technology

    (I work in a very small office, and we don’t have an actual IT person. I’m a fairly new hire and I’m much more comfortable with technology than most of my coworkers. While it is not part of my regular duties I am called upon from time to time to solve minor computer issues. A member of upper management summons me to his office to help him set up his wireless printer.)

    Manager: “Thanks for coming in here. I can’t figure out why this isn’t connecting. I’ve got it hooked up directly to my laptop right now, but I’d like to make it wireless so I can move the printer over there.”

    Me: “Okay, do you know if you have installed the correct driver?”

    Manager: “Um, I’m not sure.”

    Me: “Not a problem. Just a moment. It looks like the driver is current. Let me do a bit of research. This is your modem… Where is your router?”

    Manager: “My router?”

    Me: “Yes, for your wireless?”

    Manager: “Oh! It’s at home. I haven’t gotten around to bringing it up here and setting it up yet.”

    Me: “I see. Well, you’re going to need to set up your router before we can connect your printer via wireless Internet.”

    Manager: “Oh. Really? I was hoping to get this taken care of today. I’d really like for the printer to be over there. Hmmm…”

    Me: “You could… go down the road to [Office Supply Store] and get a longer printer cable.”

    Not In The Best Frame Of Mind

    | USA | Bosses & Owners, Extra Stupid, Technology

    (I am an admin assistant at a small but successful business. The CEO is in the office, which is uncommon, but he’s generally pretty nice. He calls me into his office because he is having a computer issue. He shows me a mildly amusing cat GIF that someone has emailed to him.)

    CEO: “Look! isn’t that the funniest darn thing you have seen all day? I want to take it home to show my wife, but it isn’t printing correctly. Can you fix it?”

    Me: “You’re wanting to print a GIF? I don’t think that’s possible, sir.”

    CEO: *looking disappointed* “Oh…”

    Me: “Sorry. It’s just… well it’s like a short movie, basically. I mean, you can’t print a movie, right?”

    CEO: “Well, I was hoping it would print frame by frame, like picture film!”

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