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    Small Business, Big Difference

    | Melbourne, VIC, Australia | At The Checkout, Awesome Workers, Food & Drink, Money

    (I’m the customer in this story. I am just returning home after taking my fiancée to the tram stop in the morning and decide to stop at a café nearby.)

    Barista: “Here’s your large mocha.”

    Me: “Could I pay by card please?”

    Barista: “Sorry the minimum is $10.”

    (I go to grab some chocolate to bring up the total.)

    Barista: “Don’t worry about it. Just pay next time you come in.”

    Me: “Are you sure?”

    Barista: “Yeah. You’ve been in half a dozen times. We know who you are.”

    (Made my day! One of the reasons I love going to small businesses.)

    I’ll Drink To That

    , | TX, USA | Awesome Workers, Food & Drink, Job Seekers

    (I go to a bookstore where I had applied for a job, and ask for the hiring manager. This happens in the cafe while I’m waiting.)

    Barista: “Hey, do you want a mocha frappe?”

    Me: “Oh, I don’t really have any money on me. Thank you, though.”

    Barista: “Nah. I already made one and the customer didn’t want it. Have it. I’d just have to throw it away otherwise.”

    Me: “Okay! Thank you so much!”

    (She really brightened my mood, and even if she didn’t realize it, she still did something amazing.)

    Party Of Five

    | UK | Awesome Workers, Employees, Food & Drink, Top

    (I am 11 years old and ‘shopping’ (i.e. looking round) with four friends. It’s a very hot day so we decide to pool our money and get a milkshake to share.)

    Me: “Can we have a vanilla milkshake please? And, um, five straws?”

    Barista: “Okay! ”

    (The barista makes our milkshake… then another one… and another… until there are five. My friends and I fidget nervously, thinking she misheard us.)

    Me: “Umm… actually we asked for—”

    Barista: *interrupts* “That’s [price for one milkshake], please!”

    Me: “I- um- oh! Okay! Thank you so much!”

    Barista: “You’re welcome! That’s my good deed for the day!”

    (It was only a small thing but I’ll never forget the day we got five milkshakes for the price of one!)

    Meat-Headed Assumptions

    | Melbourne, VIC, Australia | Bad Behavior, Bosses & Owners, Health & Body

    (I’ve recently started a new job. I’m declining some food as I’m a vegetarian.)

    New Boss: “So, you’re a vegetarian?!”

    Me: “Yeah, I am, for the last year or so.”

    New Boss: “Oh, I thought most vegetarians were thin.”

    Me: “Umm…”

    Meat Headed Questions

    Medium Coffee, Large Gesture

    | Toronto, ON, Canada | Awesome Workers, Employees, Food & Drink, Money

    (I’ve been made part time at work. Money is tight and I’m struggling a bit. I have $1.95 left in my purse.)

    Me: “Hi. How much is a medium coffee with the tax? Is it less that $1.95?”

    Barista: “It’s $1.84 with the tax.”

    Me: “Great, I’d just have a medium then, please.”

    (The barista starts to pour coffee into a medium cup, then stops.)

    Barista: “You usually have large don’t you?”

    Me: “Yes, but I don’t have enough money.”

    Barista: “How much money do you have?”

    Me: “$1.95.”

    (The barista picks up a large cup. She pours the contents of the medium into the large, fills it and gives it to me.)

    Barista: “Here you go!”

    (It was such a little thing, but it made my whole day!)

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