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    Sending Her Anxiety The Way Of The Dinosaurs

    | England, UK | Awesome Workers, Family & Kids, Food & Drink

    (I’m a young adult with severe anxiety issues, so I always get a bit nervous going out in public. Once a week I meet my sister at a local cafe, but because I have to wait for her to arrive I’m always worried I’ll get called out for not having ordered anything when I sit down. I also always carry a stuffed toy dinosaur with me for comfort. When a server comes over to me, I think I’m about to be kicked out, so I probably look terrified.)

    Server: *speaking gently* “You know, I see you come in here a lot, and I just wanted to say I love your dinosaur! Seeing him always makes me want to work extra hard. He makes me so happy.”

    Me: “Well… he is a carnivore, so… if you slack off he’ll probably eat you.”

    Server: “Oh, consider myself warned! And I just wanted you to know you don’t have to be nervous, dear. We know your friend is coming. Is she buying you cake today?”

    Me: *nods*

    Server: “Good for you. I’d better get back to work before I get eaten!”

    (She smiles at me every time I come in now, and I’m no longer nervous about sitting and waiting for my sister!)

    Unwanted Consumer Advice

    | Australia | Bad Behavior, Employees, Food & Drink, Health & Body

    (I’m obviously pregnant with my second child and decide to pick up a drink while I’m out shopping. I’ve heard a lot of stories from friends about how strangers make inappropriate and hurtful comments on their parenting but have not as yet had that happen to me. I grab my drink when it’s ready and sit down.)

    Employee: *eating some food nearby* “You’re pregnant; you shouldn’t drink coffee.”

    Me: “Well, you’re fat so you should lay off the doughnuts. See how inappropriate it is to comment on what other people are consuming? So next time, don’t.”

    (I walked off without waiting for a reply, but hopefully she’ll think next time before she makes unnecessary and judgmental comments to strangers. The clincher? It wasn’t even coffee, it was a chai latte!)

    Fired Beyond Reason

    | Bath, England, UK | Bad Behavior, Bosses & Owners

    (I am working at a small cafe over a shop around Christmas. After Christmas I get fewer and fewer shifts. One day I come in and find that I haven’t been allocated any shifts.)

    Me: “Hey, do you know why I haven’t been scheduled on at all this week?”

    Assistant Manager: “I don’t know. You’ll have to ask the manager but I’d guess it’s because we get less people after Christmas.”

    (I come in two weeks in a row to find I have no shifts still. On the third week, I see that my name has been taken off the rota.)

    Me: “My name isn’t on here at all.”

    Assistant Manager: “Really?”

    Me: “Am I fired?”

    Assistant Manager: “I don’t know. Come in tomorrow. [Manager] is in on the afternoon.”

    (I come in the next day. Manager is there, sorting out the stock room.)

    Me: “Hey, [Manager]. My name isn’t on the rota anymore. Is there a reason for that? Have I been let go?”

    Manager: “Um… yes.”

    Me: “Can I ask why?”

    Manager: “We just don’t need you right now.”

    Me: “Why didn’t you tell me? I’ve been coming in for the last three weeks to check my shifts.”

    Manager: “I’m telling you now, aren’t I?”

    (The next day I get a phone call from a frustrated former coworker. She says she’s run off her feet and that it’s ridiculous that I’ve been fired, since they didn’t have enough cafe staff in the first place. She also tells me that there is already a sign outside advertising for cafe staff. So I decide to ask the manager again, via email.)

    Me: “Hi, [Manager]. I’m just writing to clarify for my records why it is you fired me.”

    Manager: “Your hours didn’t fit with ours.”

    Me: “Well, that’s an actual reason. Why didn’t you say that before?”

    Manager: “I thought I did.”

    Me: “You said you didn’t need me anymore. Have I done something wrong? I’d like to know.”

    Manager: “No.”

    (I still talk to my former coworker. Apparently the turnover rate of staff is really high, because the manager keeps firing people without reason. Unfortunately I never signed a contract, but I get a little bit of joy whenever I pass the shop to still see them advertising for staff.)

    Breaking Bread With The Night-Shift

    , | Germany | Awesome Customers, Awesome Workers, Coworkers, Food & Drink

    (I work in the kitchen of a café, which is affiliated with the nightclub next door, and there are various doors and hallways that connect cafe, kitchen, and club. The bosses of the café and club are married. As you can imagine, despite them officially being separate businesses, pretty much everything is connected in some way. When I start my morning shift at 6 am, most of the bartenders are still there or getting ready to leave.)

    Bartenders: *coming into the kitchen* “Oh, man, it’s so unfair. We’ve been working all night and now you come in here and bake croissants and make everything smell delicious.”

    Me: “Well, I just finished this batch. You can have them if you want. There’s also cheese and ham if you want to grill it.”

    Bartenders: “Really?! We were just joking…”

    (The croissants are ridiculously cheap and the café staff eats for free anyway, so I figure my boss won’t mind.)

    Me: “Yeah, go ahead. I’ll just make some new ones for the cafe.”

    Bartenders: “This is the best!” *everyone’s happily assembling cheese croissants* “You know, the girl who worked here before would scream at us if we even tried to walk through the kitchen, let alone ask for any food! She said we were all just drunken a**holes trying to steal from [Café Boss].”

    Me: “Well, I hope I won’t get in trouble with [Café Boss]. If so I’ll just pay for the croissants this once.”

    Bartenders: “Nah, if she gets angry, just send her to us and we’ll explain. [Nightclub Boss] has been thinking of getting us some breakfast now and then, anyway.”

    (My boss didn’t mind when I asked her about it, as long as I wrote down what the people from the club ate, for accounting. Now most of the bartenders jokingly call me ‘kitchen mama‘ for feeding them in the morning, and I’ve never had to pay for a drink at the club! Goes to show what being nice can do.)

    Small Business, Big Difference

    | Melbourne, VIC, Australia | At The Checkout, Awesome Workers, Food & Drink, Money

    (I’m the customer in this story. I am just returning home after taking my fiancée to the tram stop in the morning and decide to stop at a café nearby.)

    Barista: “Here’s your large mocha.”

    Me: “Could I pay by card please?”

    Barista: “Sorry the minimum is $10.”

    (I go to grab some chocolate to bring up the total.)

    Barista: “Don’t worry about it. Just pay next time you come in.”

    Me: “Are you sure?”

    Barista: “Yeah. You’ve been in half a dozen times. We know who you are.”

    (Made my day! One of the reasons I love going to small businesses.)

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