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    Music To My Fears

    | LA, USA | Coworkers, Liars/Scammers, Musical Mayhem

    (We have a little stereo in our store and are allowed to play music as long as it’s not too loud. I take my iPod and plug it to the stereo via auxiliary cable, as I prefer various genres of rock but the only radio station that comes in plays country and pop. After about a month of doing this, my manager comments on it one night.)

    Manager: *cringing* “Gosh, [My Name]! What on earth are you listening to?”

    Me: “That’s Marilyn Manson. Next song is Poison.”

    Manager: “Well, you need to turn it down and [Manager’s Boss] says that we have to keep it on a station like [Only Station that will tune in] because people might complain.”

    Me: “Oh? I haven’t had anyone complain so far and even though it’s not that loud I always turn it down when someone comes in.”

    Manager: “Yes, [Manager’s Boss] said so.”

    Me: “Right. I’ll remember that.”

    Manager: “Good.”

    (What my manager doesn’t know is that her boss had come in on my shift before and commented on how nice it was to hear a change in music and that he liked the playlist on my iPod. We also discussed music and he said he’d like to get his hands on my iTunes.)

    Gave Him More Than He Could Chew

    | Guanajuato, Mexico | At The Checkout, Money

    (My uncle is the customer in this story. He lives in a large city in Mexico. On the corner of the street there is a small, family-owned convenience store. In Mexico, the smallest coin is .50 cents, the usual cost for a small packet of gum. Most of these stores give out packets of gum when they do not have change; of course, they usually ask if this is ok.)

    Uncle: “I’ll take a quart of milk, please.”

    Cashier: “That’ll be $11.50.”

    Uncle: *hands cashier $12*

    Cashier: *takes money gives back a packet of gum as change*

    (The following day:)

    Uncle: “I’ll take a kilo of eggs, a quart of milk, and a loaf of bread.”

    Cashier: “That’ll be $62.50.”

    Uncle: *hands cashier $65*

    Cashier: *takes money and gives back $2 and a packets of gum as change*

    (This happens for several occasions. The cashier would give him back packets of gum as change whenever there was a .50 cent difference. Then one day…)

    Uncle: “I’ll take a quart of milk, please.”

    Cashier: “That’ll be $11.50.”

    Uncle: *takes $11.50 worth of packets of gum, and hands them to the cashier*

    Cashier: *stares at him blankly*

    Uncle: *takes milk and walks away*

    (After that whenever my uncle went back into the store and bought something, the cashier would always give him his exact change. No more packets of gum!)

    Drunk With Managerial Power

    | USA | Bosses & Owners, Technology

    (I work in a convenience store that takes money orders at the customer service desk. The company we do them through isn’t cooperating that day, and my manager has just phoned them for the third time when he gets paged to assist one of the front registers.)

    Manager: *SIGH*

    Me: “Do you want me to just take your key? If it’s just a void or something, I can do that while you fight with these people.”

    Manager: “Yeah, would you? My numbers are [numbers].”

    (I take the manager key, which is required for price changes, voiding any merchandise priced higher than $5, and in this case, authorizing rain checks. We have to page the managers for almost everything, and have to sit there and wait for them to show up while the customers stew. It turned out the customers in this case want a rain check for an item we no longer carried.)

    Me: *to everyone up front before heading back to my own department* “I’ve got the manager key if anyone needs it. Just page me to whatever register.”

    (Nobody else needs the key, and eventually the manager pages me back to customer service so I can return it to him. I go back to talk to a coworker up front with a pout.)

    Me: “My brief reign of power is over.”

    Coworker: “And it was surprisingly peaceful!”

    Has A No-Drinking Problem

    | Stratford-Upon-Avon, Warwick, England, UK | Food & Drink, Ignoring/Inattentive

    (I’m working behind the tills, and it’s getting close to the end of my shift. I started getting thirsty not one hour in, and after three hours I’m absolutely parched. The next customer rolls in, and I try to concentrate.)

    Me: “Hi, would you like a drink?”

    Customer: “…What?”

    Me: *penny drops* “Oh, god! I meant would you like a bag!”

    (The customer and I share a laugh, I try to explain myself, and she encourages me to get some water. I do exactly that, the minute that I’m able.)

    Tried To Kill The Sale

    | CA, USA | At The Checkout, Bad Behavior, Employees, Pets & Animals, Top

    (A couple weeks before this incident, I had to bathe my cat because he got into something sticky and foul smelling. He scratched up my arms and part of my stomach trying to escape the sink and it left a lot of scars.)

    Me: “Just this soda and these candies, please.”

    (I put the items on the counter in the process showing my arms.)

    Cashier: “Did you try to kill yourself?”

    Me: “Excuse me?”

    Cashier: “That’s disgusting. Why are flaunting your scars like you want sympathy?”

    Me: “…I got them from my cat.”

    Cashier: “Yeah. Try harder next time. Do everyone a favor.”

    Me: “You know, never mind the items. I’m not buying anything.”

    (As I left the store about six other customers left looking completely disgusted. None of them had purchased anything either.)

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