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    Made The Wrong Call

    | Reno, NV, USA | Employees, Family & Kids, Ignoring/Inattentive, Technology

    (Dad and I go to a store to get my failing smartphone switched with his fully functioning one and to get him a new phone. Please note: my dad is 63, I’m 24, and we have similar features. I approach the tech help desk and two techs come up to help me while my dad looks at phones.)

    Older Female Tech: “So, you want to switch out your phone with your… husband’s phone?”

    (My jaw drops in shock and horror.)

    Me: “What?! No! Not even close.”

    (The other tech, who’s male and around 30, looks uncomfortable and walks to the other end of the counter.)

    Older Female Tech: “So, he’s your… dad, right?”

    Me: “Yes. He is my father.”

    Older Female Tech: “Sorry, you guys came in together, I just thought…”

    Me: *shaking my head* “No…”

    (She walked away from me to go help another customer. I just sat there horrified. After we got dad’s phone set up and walked out, I told him what she said. He said he was flattered that she thought a “young thing” like me would marry a guy his age.)

    You Coulomb Make It Up

    | Laval, QC, Canada | Employees, Extra Stupid, Math & Science, Technology

    (I go to an electronics store to buy an adaptor for a LED strip I recently bought. An employee welcomes me as I ask to be shown where in the store they keep the various adaptors. They kindly ask me what I need, and as I am saying I need a 6 amperes adaptor, they quickly grasp a package and proudly state:)

    Employee: “Here, this is what you need.”

    Me: “Huh… This reads 600 mA?”

    Employee: “Yes, that’s it: mA is a fraction of an Ampere, and 600 mA is 6 A. It’s like the litres; 500 ml is a litre…”

    Case Of Mistaken Identity Fraud

    , | Opelika, AL USA | At The Checkout, Bosses & Owners, Employees, Ignoring/Inattentive, Lazy/Unhelpful

    (This story takes place a few days after the nationwide announcement that a large, well-known retail store had been hacked and that customers who had used credit/debit cards were at risk. I am at the return desk shortly after the store opened on Christmas Eve morning. I have a receipt; the item was purchased two days ago. The cashier looks sleepy and irritated.)

    Cashier: “I need to see your ID to process this return.”

    Me: *opens wallet and shows ID*

    Cashier: “No, no. I need you to take it out so I can scan it.”

    Me: “Why?”

    Cashier: *uncaring* “I don’t know.”

    Me: “Let me speak with a manager, please.”

    (Not one, but two similarly irritated managers eventually come to the return desk. I ask why scanning the ID is necessary for a return, and I share my concern that my private information is at risk in light of the recent hacking incident.)

    Manager: *shrugs* “Well, if someone’s gonna get your information, there ain’t much you can do but let ‘em.”

    Me: “…”

    Split Opinion On The Service

    | Moore, OK, USA | Employees, Ignoring/Inattentive, Lazy/Unhelpful, Technology

    Employee: “Welcome to [Electronics Store]. What can I get for you?”

    Me: “Yeah, I need a CAT5 splitter please.”

    Employee: “No, I think you need a switch. They’re over here.”

    Me: “Well, you didn’t ask me what I’m doing. I know I need a CAT5 splitter.”

    Employee: “Well, 85% to 90% of the time, you’re going to need a switch.”

    Me: “I know what I’m doing. I don’t need a switch. I need a splitter.”

    Employee: “Okay. Let’s see. What are you doing?”

    Me: “I’m splitting the signal for a POS printer; that hardly needs any connectivity. So I don’t need a full signal from a switch; I need THE SPLITTER.”

    Employee: “Oh. Yeah, you’d need a splitter for that. Why didn’t you say so? But we’re out.”

    Manager: *who has been watching* “Jeez, I’m sorry. Splitters are right here. Also, I’m giving you 10% off for your trouble.”

    His Powers To Resist Are Limited (Edition)

    | NJ, USA | At The Checkout, Geeks Rule, Theme Of The Month

    Me: “I’d like to buy Mists of Pandaria, please.”

    Clerk: “Would you also like to buy the Mists of Pandaria Limited Edition Game Guide?”

    Me: “No, thank you; just the game.”

    Clerk: “But it has everything you need to get your characters to the highest levels.”

    Me: “No, I really can’t justify the extra expense.”

    Clerk: *sing-song voice* “Limited edition…”

    Me: “My wife would kill me.”

    Clerk: “Comes with Panda Chopsticks.”

    Me: “…d*** it.”

    Clerk: “Gotcha.”

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