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    I’ll Have An Explanation On The Side

    , | Sydney, NSW, Australia | At The Checkout, Employees, Food & Drink, Ignoring/Inattentive

    (After a long day at work I decide I’m too tired to make dinner and opt for getting food from a well-known fast-food drive-thru on my way home.)

    Server: *over drive-thru speaker* “Hi, what can I get you?”

    Me: “Hi, could I get [Burger] as a small meal?”

    (The screen comes up with my order, saying ‘large meal.’)

    Me: “Oh, sorry, but I wanted a small meal, not a large.”

    (Screen changes to ‘medium meal’ and I decide that’s good enough.)

    Server: “What sides do you want?”

    Me: “Um… fries?”

    Server: “Which two sides do you want?”

    Me: “Um… well… fries and I take [Soda-pop] as the drink.”

    Server: “Yes, but which two sides do you want?”

    (I have no idea what he’s talking about and frantically start scanning the menus around me for a clue.)

    Server: “… Hello? What two sides do you want?”

    Me: “Ah, sorry, but what can I choose from?”

    (Silence…)

    Me: “Um, sorry? What options do I have?”

    Server: “What do you want for your two sides?”

    Me: “What can I choose from?”

    (Silence…)

    Server: “Please pull forward to pay.”

    (I am really confused at this point, pull forward, pay, and get my food soon after. When I open it up at home I look inside and see that I did get a mini cheeseburger and a box of popcorn chicken as sides. Only then do I vaguely remember an ad I had seen weeks ago about how you can create your own meal with your own sides. But why couldn’t that server just explain it to me?!)

    Time For A Change(over) Of Jobs

    , | Adelaide, SA, Australia | Bad Behavior, Bosses & Owners, Crazy Requests

    (I am working at a fast food restaurant. My store manager is a complete bully, and has had it out for me since day one because she doesn’t seem to like females. Nevertheless, I am a very good worker and always follow her instructions. All the other managers like me, and staff respect me and always come to me for help. I am allocated an hour and a half during the afternoon to do ‘changeover’ – that is, restock the dining room, mop, clean, empty the bins, etc.)

    Manager: “You finished your changeover far too quickly today.”

    Me: “I’ve been here for years and have it down to a fine art. It doesn’t take long. I can have it done and be back serving customers pretty quickly.”

    Manager: “You are allocated an hour and a half because to do it properly, it should take you that long. Stop cutting corners or I will write you a warning.”

    (A few days later, I am doing changeover. It’s almost impossible for me to stretch out a job that takes 30 minutes to the allocated hour and a half, but I try. I sanitise surfaces that never get touched. I clean picture frames. I even mop the floor twice. The restaurant is sparkling. I feel her gaze following me the whole time.)

    Manager: “That took you far too long. You are supposed to be my most competent worker. That job should only take you 30 minutes! You’re pathetic and a time waster.”

    (I quit a few weeks later. She literally ran out into the car park and cheered for joy. On my last day, she celebrated when I came in by yelling out to all the customers that it was the best day of her life. Some people are just not meant to be managers.)

    Don’t Be Tardy With Your Tardis Responsibilities

    , | Canada | Bosses & Owners, Crazy Requests

    (My job requires checks at specific times, so I often wear a watch. Not many other employees do, including managers. The play area is closed and cleaned before the rest of the restaurant.)

    Manager: “[My Name], go clean the play area at 8:30.”

    (I check my watch. It’s 8:45.)

    Manager: “Did you hear me? You need to clean the play area at 8:30, okay?”

    Me: “Okay.” *mumbling so my manager can’t hear me* “I’ll just… make time go backwards.”

    Preliminary Discriminatory Interview

    , | LA, USA | Bad Behavior, Bosses & Owners, Job Seekers, Religion

    (I am 20 and have just moved cities. I am interviewing for a job at a fast food restaurant, trying to find anything I can just to get started and pay bills. My resume lists my school experience and work experience. I homeschooled K-12 and am attending online college. However, I have worked since I was 16, at a bookstore (for a little over three years), a restaurant (a few months until finding a full-time job), and an office. My duties and experiences at each job are listed on my resume, and they include a vast number of things. The bookstore was a Christian company and had the word ‘Christian’ in its name; the office job was the same. Additionally, one of my other experiences listed on my resume was Vacation Bible School ‘counselor.’)

    Manager: *looks over resume and application* “Hmm. I see here that you’ve primarily worked with Christian companies… Will you be able to handle working with others who don’t share your beliefs? Some of my other employees might say things that you won’t be comfortable with.”

    (Before I can correct him that, one: how does he know what I am or am not comfortable with, and two: that I’d worked with people who didn’t share my beliefs and that never caused a problem, he continues:)

    Manager: “Also, I see you’ve homeschooled your whole life. Are you going to be okay when there are a lot of people in the shop? We get really busy on holidays and you’ll have to interact with a lot of customers.”

    (I bite back the urge to tell him in no uncertain terms that I lasted over three years in a bookstore where part of my job was to work the sales floor during Black Friday and help customers, as well as plan and run kids’ events, but apparently my fear of people is what gave me such excellent references to recommend me. Instead, I politely told him I’d be fine. He ended the interview by saying he thought I’d do well and would call me in the next few days after doing some other interviews.)

    Manager: “And if I don’t call you by Friday, I want you to call and ask for me, okay? I work Mondays through Fridays here.”

    (When I don’t hear back by that Friday, I call the next Monday.)

    Employee: “Oh [Manager] isn’t in right now. Call this afternoon.”

    (I do.)

    Employee: “Oh, [Manager] isn’t in right now. Call tomorrow. He’ll be here then.”

    (The next day…)

    Employee: “Oh, [Manager] isn’t in right now. Call tomorrow. He’ll be here then.”

    (Finally, I gave up on the job. Thankfully I found another one soon after; where the interviewer didn’t insult me with discriminatory questions!)

    Sick Of Your Mismanagement

    , | USA | Bosses & Owners, Food & Drink, Health & Body, Ignoring/Inattentive

    (My sister has recently developed an allergy to artificial sweeteners. She works at a fast food restaurant, but since the store’s owner really likes her as an employee (because she is prompt and very bright), he arranges for her to only be scheduled for the shift role where she bags food and answers the phone. He tells all the managers that she is not to do any of the other jobs because it risks her touching even the residue from diet drinks. One night she is working and the staff is short-handed. The manager on duty has not worked with my sister in a while, and so never has heard that her issue has been diagnosed.)

    Manager: “[Sister], go cover the drive thru window so [Coworker] can go on break.”

    Sister: “Sorry, I can’t. [Owner] said I don’t have to do that role because I get sick from touching the cups.”

    Manager: “Look, we need someone there, and I’m telling you to do it.”

    Sister: “Remember how I used to leave early all the time? It’s because I can’t physically do the jobs where I have to touch the cups! I will get sick and have to go home. That’s why [Owner] said for me to only do this job!”

    Manager: *clearly not believing her* “[Coworker] needs to go on break, and I told you to cover for her. Now do it.”

    (My sister finally just gave in, figuring the manager will learn the hard way when she got sick. Sure enough, the next day, she had to call in because she was too sick to work. Thankfully, the owner found out what happened and had a talk with that manager. It hasn’t happened since.)


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