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    Needs To Wake Up And Smell The Wrong Coffee

    , | San Francisco, CA, USA | At The Checkout, Employees

    Me: “Medium coffee with two milks, two sweeteners, please!”

    Cashier: “Hot coffee?”

    Me: “Yup, medium coffee with two milks, two sweeteners.”

    (I watch in confusion as a medium fries is added, then voided, then an ice cream added, then voided. Then, to my horror, decaf is added, and thankfully voided, before I see two medium coffees up on the little screen.)

    Cashier: “Two coffees?”

    Me: “No, one coffee. Two milks, two sweeteners.”

    Cashier: *voids the 2 coffees, adds 1*

    Cashier: “One cream, one sugar?”

    Me: “No, two milks, two sweeteners, please.”

    (I pay, and watch as he fills my coffee, adding two sugars and no milk.)

    Me: “…Thanks.”

    Friend: “He probably needed that more than you do.”

    His Odd Behavior Just Hit The Roof

    , | Pittsburgh, PA, USA | Awesome Workers, Bizarre/Silly, Coworkers

    (The managers we have are all pretty laid back on the rules, so long as everything is done by the end of the night. There is one coworker who always finds a way to lighten the mood of an otherwise stressful shift. I am working the night shift on the fourth of July when fireworks start going off. We can see them out the drive-thru windows, but a majority of them are obscured by trees and so on.)

    Coworker: “Wow… those are beautiful. We should all go on the roof, and watch them for a while.”

    (I just laugh it off, and continue with my shift. A couple hours later, where I’m wrapping up the last few minutes of my shift, and getting ready to leave:)

    Manager: “Has anyone seen [Coworker]?”

    (It dawns on me that I hadn’t seen him in the last half hour. We all start looking for him, when someone goes outside. Lo and behold, he’s there, standing on the roof to watch the fireworks.)

    Me: “Get down here, man! You gotta cook some meat!”

    Making Drive-Thru Feel Affronted

    , | Peterborough, ON, Canada | Bosses & Owners, Crazy Requests, Food & Drink

    (There’s a drive thru order for an item that we only cook to order and takes about four minutes. I’m cooking it and it’s just about ready when we receive an order on front counter for the same thing. I start cooking it and put the first one on the heat chute.)

    Me: “Drive thru, your hot dog is up.”

    Customer On Front: “Hey, that’s mine!”

    Me: “Sorry for the confusion. Theirs came up first because they ordered a couple minutes before you. Yours will be ready shortly.”

    Customer On Front: “That doesn’t matter; I should be first!”

    (He leaves with his food, still making a stink. The next day, the manager calls me into the office.)

    Manager: “You know you aren’t supposed to serve drive-thru before front. We had someone complain that you gave his food away yesterday.”

    Me: “Oh, yeah, I remember him. He didn’t even place his order until the one for drive-thru was cooked.”

    Manager: “That doesn’t matter; it’s always front first when they order at the same time.”

    Me: “They weren’t at the same time, though. Drive-thru ordered several minutes ahead of front. Pull up the orders on the computer; I’m sure I can find it.”

    Manager: “Front gets served first no matter what and that’s the end of it.”

    Me: *giving up* “Okay, but don’t be surprised when we get complaints about drive-thru waiting eight minutes for their food.”

    Ignoring The Meat Of The Matter

    , | Peterborough, ON, Canada | Coworkers, Food & Drink, Ignoring/Inattentive

    (Our broiler breaks down during lunch service. It’s our only means of cooking burgers. Fortunately we still have a small number on hold but not enough to last very long. I’m working in the back making the orders. We sell the last of the meat and are now only able to offer chicken. I inform the cashiers of this and they all acknowledge it. Moments later an order comes up for two burgers.)

    Me: “We don’t have meat.”

    (The cashier keeps going.)

    Me: *louder* “We’re out of meat.”

    (The cashier keeps going.)

    Me: *practically yelling now* “[Cashier], WE DON’T HAVE MEAT!”

    (The cashier finishes the order and I’m finally able to get her attention.)

    Me: “[Cashier], you know we don’t have any meat left, right?”

    Cashier: *blank stare* “Yeah, so?”

    Me: “So… what did you just sell?”

    Cashier: “Two burgers, why?”

    Me: “What am I supposed to make them with?”

    Cashier: “Uh, the meat.”

    Me: “The meat we don’t have any of?”

    Cashier: “OH! When did we run out?”

    Another Birthday Gift

    , | India | Awesome Workers, Employees, Food & Drink

    (I am the customer in this story. I am hosting a small party for my 17th birthday at a very popular fast food joint. We are almost 15 people, and our order is really complicated since everyone wants a different kind of meal with different drinks. As such, the cashier has a tough time with my order but she is extremely patient and makes sure to take the order correctly. I pay for my order and take the numerous trays to the table, helped by friends. By this point I am very flustered too, since my friends are complaining about not getting the right drinks, etc. By the time I have made sure everyone has the right food, I realise I forgot to buy food for myself. Extremely annoyed, I go back to the counter.)

    Cashier: “Namaste! How may I help you, ma’am?”

    Me: “I forgot to buy food for myself in all that confusion. I’ll have a burger meal.”

    Cashier: “Sure! Your total is [total].”

    (I pay, take my tray, and start walking towards the table when I realise I forgot to get ketchup. By this point I am so frustrated that I storm to the condiments bar and put my tray there. I obviously aren’t paying much attention, because the entire tray falls down along with the food. There are fries and drink everywhere on the floor. I have had enough. I go and sit at my table with a huff.)

    Friend #1: “Where’s your food, [My Name]?”

    Me: “I dropped it, and now I’m not going to the counter again.”

    Friend #2: “Look, [My Name], the cashier is calling for you.”

    (Sure enough, I turn back and saw that the cashier is gesturing to me to come to the counter. I go over, and she hands me a tray with a burger, fries, and a drink.)

    Me: “But I dropped my—”

    Cashier: “Take this; it’s on the house.”

    (I thanked her and went back to the table. Whoever you are, random kind lady, you made my day! Or rather, my birthday!)


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