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  • September's Theme Of The Month: Overheard!

    Beginning To Get Cheesed Off

    | CA, USA | Employees, Food & Drink

    (I’m on a road trip with my mother and a friend and have stopped in to get an early lunch at a fast food restaurant. I’m pretty shy and I usually let someone else order for me but my mom has gone to a different place and my friend is as shy as me.)

    Me: “Can I get a six-inch cheese sandwich?”

    Employee: “Sure what else do you want on it?”

    Me: “Nothing, just cheese.”

    Employee: *looks at me like I’ve grown a second head* “Seriously? You are so weird; I don’t think I’ve ever had anyone order that before.”

    Me: “Yep, just cheese.” *I smile awkwardly as I’m starting to get extremely uncomfortable*

    Employee: *proceeds to make my sandwich but continues making comments about it* “I get a lot of strange orders but I think this is the strangest.”

    (I’m wondering if she’s ever heard of a grilled cheese, or even a quesadilla for that matter.)

    Employee: “Like, are you sure you don’t want anything else?”

    Me: *starting to wonder if she’s on something* “Yes, I’m sure.”

    (A few comments later, my friend and I finally got out, both thoroughly confused.)

    Working The Twilight Shift

    , | OH, USA | Coworkers, Geeks Rule

    (Normally, I work the evening shift at the restaurant, but today I am working an earlier shift.)

    Coworker: “[My Name], what are you doing here this early?”

    Me: “I was scheduled to work from noon.”

    Coworker: “Can vampires get up that early?”

    Me: “Hey! I do not sparkle!”

    Their Service Skills Don’t Cut (Out) The Mustard

    , | Denver, CO, USA | Employees, Food & Drink, Ignoring/Inattentive

    (It’s been a long day, and I just want some quick dinner so I pull into the drive-thru.)

    Me: “Can I get a pretzel burger with no mustard, please?”

    Worker: “That doesn’t come with mustard. It comes with lettuce, tomato, onion and honey mustard.”

    Me: *facepalm* “No honey mustard then, please.”

    (Sure enough, when I get home and take a bite out of my burger, it still has honey mustard on it.)

    Having Beef With A Lack Of Chicken

    , | Mexico City, Mexico | Employees, Food & Drink

    (My parents and I have an order to go, receive it, and leave. Upon detecting something funny, we go back to complain.)

    Employee: “Was there something wrong with your order?”

    Dad: “Look at it, and you tell me.”

    Employee: *upon re-opening the wrapped burger clearly labeled ‘chicken teriyaki’’* “…There is no meat.”

    An Extra-Large ‘Helping’

    , | TX, USA | At The Checkout, Awesome Workers, Food & Drink

    (I’m in the drive-thru for a Mexican food fast food place and just pulled up to the speaker box, which has a screen below that displays the order.)

    Employee: “Welcome to [Fast Food]! My name is [Employee]. Can I take your order?”

    (I give me order and notice he put the drink in wrong, putting in an ‘XL’ drink when I just wanted a ‘L.’)

    Employee: “Does everything look right on the screen?”

    Me: “Actually no, I wanted a large not an extra large.”

    Employee: “Oh, sorry. Let me fix that for you.”

    (It changes to the large drink I wanted on the screen.)

    Employee: “Does it look correct now?”

    Me: “Yes, it does.” *jokingly* “Though, if you want to you can give me an XL for the price of a large.”

    Employee: *chuckling* “That’ll be [Price]. Please pull up to the second window.”

    (I wait a little bit in line, but when I make it to the second window and hand him my card, I get handed an XL drink.)

    Employee: *smiling* “I went ahead and got you that extra large for the price of a large.”

    Me: “You didn’t have to have to do that.”

    Employee: “No, you help me out quite a bit at [Place where I work]. It’s the least I can do.”

    Me: “Okay…”

    (It’s so nice when employees are willing to help out each other in the field of customer service… Now if only the customers helped us out in return.)


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