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    A Lukewarm Service

    , | Bellingham, WA, USA | Employees, Extra Stupid, Food & Drink

    (A friend and I are running errands and limited on time so we decide to pull through a drive through instead of having a sit-down lunch. My friend has sensitive teeth and often orders warm water when we eat out. We pull up to the menu and the employee working the drive through speaks to us through the box and asks us for our order. I order our food, and a warm water.)

    Employee: “I’m sorry, sir. We don’t have warm water. We only have cold water and hot water.”

    Me: “Well, couldn’t you put some cold water and some hot water in the same cup to make warm water?”

    (Long pause.)

    Employee: “Yeah, I guess I could do that.”

    Shift Your Gears For The Shift

    , | Stockholm, Sweden | Bosses & Owners, Crazy Requests, Ignoring/Inattentive

    (I’m 17. I live in the suburbs and work in the city during my summer holiday from school. This particular day however, is my day off. I get wakened by my scary manager calling.)

    Manager: *quite angrily* “Where are you? You were supposed to be here 15 minutes ago!”

    Me: “But I’m not supposed to be working today.”

    Manager: “Yes, you are!”

    Me: “Well, no. I’m sure I checked and—”

    Manager: “You are working today. You have to come in. We need you.”

    Me: “Okay. I’m so sorry. I was sure I checked the schedule. I can’t believe I missed it. It will take me and hour to get into the city though, but I’ll hurry.”

    Manager: “What? An hour? We can’t wait that long, you’ll have to take a taxi.”

    Me: “I can’t afford that! I have to take the train, but I will get there as soon as I can.”

    (One hour later I run into the restaurant and up to my manager.)

    Me: “I’m so sorry. I don’t know how I—”

    Manager: “Well, turns out you were right. You’re not supposed to work today. But since you’re here, could you stay for a few hours? We really need you and you can eat for free.”

    (I stayed. I’m way too nice.)

    Trying Not To Make A Meal Out Of It

    , | Stockholm, Sweden | Awesome Workers, Employees, Food & Drink, Ignoring/Inattentive

    (I enter a fast food restaurant close to where I live. I notice that the guy behind the counter is alone despite there being a huge line. When he finally gets to me, he looks very frazzled.)

    Employee: “I’m afraid you’ll have to wait a while since your order isn’t ready.”

    Me: “That’s fine.”

    (A quarter of an hour later I still haven’t got my food, but I’m in no hurry, so I keep waiting. Suddenly he looks up at me and I can see all the blood draining from his face.)

    Employee: “Oh, my god. I completely forgot about you. I’m so sorry! You can have your meal for free if you like.”

    Me: “I paid by card, and I don’t want to give you any extra trouble since you’re understaffed. So, don’t worry about it.”

    Employee: “I could give you a free ice cream? Or an extra burger?”

    Me: “Really, I’m completely fine, and you’re just tired. It could’ve happened to anyone.”

    (At first he just stares at me, looking like he might just cry from relief.)

    Employee: “You’re the best thing that’s happened to me all day. Let me get your order.”

    (When I checked my bag, I found that he’d put coupons for two free meals there, along with a hastily scribbled thank you note.)

    A Few Holes In His Knowledge

    , | ON, Canada | Food & Drink, New Hires

    (I stop in a popular doughnut and coffee chain for some doughnut holes, which they sell in the same variety of flavours as their doughnuts. The very young man behind the counter has a badge that says ‘TRAINEE’ and his trainer behind him can’t be much older.)

    Trainee: “Can I help you?”

    Me: “I would like a box of 20 doughnut holes please. Assorted.”

    (The trainee takes a box, opens it, and takes a piece of parchment paper to the display case. He looks at the top shelf, the middle shelf, and the bottom, several times, before turning to his trainer.)

    Trainee: “What flavour is ‘sorted’?”

    Trainer: “‘Assorted.’ It means he wants two of each.”

    Trainee: “Oh, yeah.”

    Me: *laughing* “Young man, you just made my day!”

    Two Of A Kind

    , | IA, USA | At The Checkout, Employees, Extra Stupid, Food & Drink, Math & Science

    (We are at the drive thru.)

    Employee: “Can I take your order, sir?”

    Me: “Do you have sliders?”

    Employee: “Yes, we do. How many would you like?”

    Me: “I really don’t feel like six and two isn’t enough. Can I buy four?”

    Employee: “No, sir. We only sell siders in six packs or two packs.”

    Me: “Okay. Please get me four burgers.”

    Employee: “Sir, would you like the two-pack or six-pack?”

    Me: “I’d like four sliders please.”

    Employee: “We only sell sliders in two packs or six packs.”

    Me: “Okay. No problem. Just give me four sliders.”

    Employee: “You don’t understand, sir. You get two burgers with the two pack and six burgers with the six pack. You can’t order four.”

    Me: “Okay, well can you order me two two-packs?”

    (There is a long pause.)

    Employee: “Oh!”

    Me: “Thank you.”

    Employee: “That will be two, two-pack sliders. Correct?”

    Me: “Yes.”

    (After picking up the order and pulling away from the ‘pick-up’ window, I quickly realize the bag is light. Looking inside, I see only two burgers. I go back to the window)

    Employee: “Sir, can I help you?”

    Me: “Yes. There’s only two sliders in my bag. I ordered four.”

    Employee: “Let me check the screen. Your order only says ‘two.’”

    Me: “That means two, two-packs of sliders.”

    (There is a long pause.)

    Employee: “Oh!”

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