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  • From Fried To Fired, Part 2

    , | UK | Bosses & Owners, Coworkers, Food & Drink, Health & Body

    (I usually work day shift, but my manager has asked me to work an evening shift to cover a staff absence. A coworker is getting cooked chicken strips out of the fryer to serve a customer, and he drops one on the floor. He throws it back into the fryer.)

    Me: “Hey [Coworker], what are you doing?”

    Coworker: “Freshening up the chicken.”

    Me: “What? You’re not going to serve that, are you?”

    Coworker: “Yup, it’s fine; you just need to fry it a bit.”

    Me: “No you don’t! You need to throw it out and cook a new one!”

    Coworker: “[Manager] said this was fine! The hot oil kills germs.”

    Me: “No way!”

    (I make him re-cook the order, and go find the manager and explain what happened.)

    Manager: “[Coworker], what the h***! You do NOT serve food that’s been on the floor!”

    Coworker: “You said that we didn’t have to follow hygiene for fried food; you said the hot oil kills germs. That’s what you told me.”

    Manager: “I said you don’t need to wear gloves to handle frozen food that’s going in the fryer as long as you have washed your hands. What made you think it was okay to serve food that’s been on the floor?”

    Coworker: “What’s the difference?”

    Manager: “In the back. Now.”

    (The scary thing? I’d eaten there in the evenings because I knew we had really good kitchen hygiene. At least, the day shift did…)

    Related:
    From Fried To Fired

    Time To Chip In

    , | USA | At The Checkout, Coworkers, Food & Drink, Language & Words

    (Our restaurant is along a fairly popular tourist route. It’s not uncommon to get customers from out of the country during the summer and fall seasons. I hear my coworker having an argument with a customer.)

    Coworker: “I already told you we don’t serve that here!”

    Customer: “Of course you do; I can see them from here.”

    Coworker: “I don’t know what you’re looking at but we don’t sell chips. If you want some that badly you can go to the gas station across the street.”

    Me: “Is everything okay?”

    Coworker: “This guy wants chips but we don’t sell chips! He won’t listen to me.”

    Me: “Sir, you would like to order some chips today?”

    Customer: “Yes please.”

    (I ring the order in myself and bring the customer his ‘chips.’ He leaves happily.)

    Coworker: “What the… you just gave him fries!? How—”

    Me: “He’s from England; they call fries ‘chips.’ Didn’t you notice his accent?”

    Coworker: “Oh… I guess he did talk kind of funny…”

    And That’s A Wrap

    , | Canada | At The Checkout, Employees, Food & Drink

    Server: “Hi! What would you like today?”

    Me: “Could I have a muffin and a green tea?”

    Server: “Sure! Would you like to try one of our new snack wraps?”

    Me: “Oh, no thanks. I don’t eat chicken.”

    Server: “Are you sure? They aren’t all chicken!”

    Me: “Oh, really? They’re usually chicken. Okay, sure! Which ones aren’t chicken?”

    Server: “Well, there’s… um… hmm…”

    (The server goes silent and looks zoned out for a second, before turning back to me.)

    Server: “Is that all for you today?”

    Me: “So, no non-chicken wraps?”

    Server: “Your total is [total].”

    Silent Night

    , | USA | Bosses & Owners, Coworkers, Holidays

    (Since I am rather small, fast, and quiet, I unintentionally sneak up on my coworkers a lot. Because of this they nickname me ‘Ninja.’ Every Christmas, we do a secret Santa game. My manager is passing out the presents.)

    Manager: “[My Name], who is that?”

    Me: “That’s my name; my real one.”

    Manager: “Oh god! I’ve been calling you ‘Ninja’ for so long I forgot your real name, sorry!”

    Me: “That’s okay; I love my nickname!”

    (I proceed to rip open my present to find a set of hair bows that all have bells on them.)

    Coworker: “Well, there goes your nickname…”

    Blunt End Manager

    , | Boise, ID, USA | Bosses & Owners, Coworkers, Food & Drink, Ignoring/Inattentive

    (I am a new hire. The restaurant has just promoted a crew member to manager. One night, a customer comes up to me.)

    Customer: “I would like to speak to a manager.”

    Me: “Sure, I will go and get one.”

    (I head into the back and try to grab the manager on shift. I can’t find her, so I grab the manager about to leave, who is the recently promoted crew member. We head up front, and I start heading to clean up the lobby as he talks to the customer.)

    Customer: “You’re the manager?”

    Manager: “Yeah, got a problem with it?”

    Customer: “I don’t like the way you handle your customer service.”

    (I stop cleaning and look at them. I see the manager on shift hovering just out of sight of the new manager.)

    Manager: “Well screw you; I’m the manager.”

    (The new manager walks out the door. As soon as the doors close, a coworker, the manager on shift, and I rush up and apologize.)

    Me: “I’m very sorry for that; what did he do?”

    Customer: “When I ordered a few minutes ago, I tried handing him some bills, and he said he couldn’t take crumpled up bills. He was rude the whole time.”

    Manager On Shift: “I’m sorry for that; would you like something for free?”

    Customer: “No, although I don’t know why you guys have a manager like him.”

    Me: “To speak frankly, I don’t even like the guy; he is just an a**-hole.”

    Coworker: “Apparently they thought putting him as a manager would improve his attitude. We are very sorry for this.”

    Customer: “It’s okay; at least there are some decent people working here.”

    (Thankfully, about a week later, the new manager didn’t work at the store anymore.)


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