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    Very Light On The Differences

    | TX, USA | At The Checkout, Food & Drink, Ignoring/Inattentive

    (My dad and I are driving home for twelve hours after a vacation. We are both hungry and decide to stop at what we think is a genuine Mexican taqueria, but ends up being a fast food Tex-Mex chain.)

    Cashier:“Welcome to [Restaurant]. How can I help you?”

    Dad: “Well… what’s the difference between the deluxe burrito and the light burrito?

    Cashier: “Well, the deluxe burrito has sour cream, lettuce, cheese, beans, beef, and hot sauce. The light burrito has sour cream, lettuce, cheese, beans, beef, and hot sauce.”

    Dad: “…Yeah, okay, but what’s the difference?”

    Cashier: “Well, the deluxe burrito has sour cream, lettuce, cheese, beans, beef, and hot sauce. The light burrito has sour cream, lettuce, cheese, beans, beef, and hot sauce.”

    Dad: “So are they wrapped up in different types of tortillas or something?”

    Cashier: “The deluxe burrito is wrapped up in a soft flour tortilla. The light burrito is in a soft flour tortilla.”

    Dad: “So… They’re the exact same thing?”

    Cashier: “Oh, no no no no no. They’re totally different,”

    Dad: “Okay, so how are they different?”

    Cashier: “Well, the deluxe burrito has sour cream, lettuce, cheese, beans, beef, and hot sauce. The light burrito has sour cream, lettuce, cheese, beans, beef, and hot sauce.”

    Dad: “You just listed them as having the exact same ingredients. Are they different sizes or proportions or something?”

    Cashier: “No… They’re the exact same…”

    Dad: “So they are the exact same?”

    Cashier: “No, they’re completely different. Do you think we’re stupid? If they were the same they wouldn’t be on the menu twice!”

    Dad:“So they’re totally different?”

    Cashier: “Yes!”

    Dad: “Can you please explain to me how they are different?”

    Cashier: “Well, the deluxe burrito has sour cream, lettuce, cheese, beans, beef, and hot sauce. The light burrito has sour cream, lettuce, cheese, beans, beef, and hot sauce.”

    Dad: “You just listed all of the same ingredients twice.”

    Cashier: “No. I didn’t. I said the deluxe burrito has sour cream, lettuce, cheese, beans, beef, and hot sauce. Then I said the light burrito has sour cream, lettuce, cheese, beans, beef, and hot sauce.”

    Dad:“…:

    Cashier: “…”

    Dad: “Can I speak to your manager?”

    Cashier: “No.”

    Dad: “Why not?”

    Cashier: “No.”

    (We left at this point. The conversation had gone on for more than five minutes. We ended up eating at the place across the street, which was much cleaner and nicer. The staff could also explain the differences between all of the burritos on their menu.)

    An Un-Fairer Observation

    | AB, Canada | Bizarre/Silly, Bosses & Owners

    Manager: “We have a mystery shopper! Clean the women’s washroom. Then also sweep. The mystery shopper is outside in her car.”

    Me: “I’m on it.”

    (I do as I am told. The manager comes over to check up.)

    Manager: “The shopper is outside. She’s a lady.”

    Me: “Okay. I’ll keep an eye out for her.”

    Manager: “She’s a lady. Understand?”

    Me: “Yes.”

    (I didn’t know if that meant something else to her, but I only heard “She’s female.” I never saw the lone female that could have be the mystery shopper.)

    Got A Latte Problems

    | Perrysburg, OH, USA | Employees, Food & Drink, Ignoring/Inattentive

    (My girlfriend and I go for some coffee and donuts. I order a vanilla latte and a donut. The staff is new, but they are working hard. Having worked in food service myself I’m very lenient when mistakes are made as long as the person who makes the mistake is willing to fix it with a good attitude. When I get my latte, I take a sip and it tastes awful. I open up the lid and discovered that whoever made it burnt the milk so severely the top layer of my drink was black. This is the exchange that happened at the counter.)

    Me: “Excuse me, there’s a problem with my drink. It seems that it has been burnt.” *shows employee the drink* “Would it be possible to have it remade? Sorry for the trouble.”

    Employee #1: “Oh, dear, I’m really sorry. Just give me a minute to remake it!”

    Me: “No problem. Thanks so much!”

    (A second employee walks up and begins talking.)

    Employee #2: “Those are clearly chocolate sprinkles. We put sprinkles in our coffee drinks. It’s always going to look like that.”

    Me: “First, I’ve gotten vanilla lattes in lots of places and I’ve never had sprinkles on them. Second, clearly that is burnt milk on top! Look at it! Third, it tastes awful. That’s why I want it remade.”

    Employee #2: “Oh.”

    (They remake my drink and I thanked Employee #1 since she was polite and I felt sorry that she was stuck with Employee #2. The real kicker? My drink tasted even worse the second time, so I opened it up and there was a huge glob of vanilla syrup right in the middle. Employee #2 didn’t even stir it up! I ended up throwing away the drink and never going back!)

    Don’t Make Her Dairy, You Won’t Like Her When She’s Dairy

    | USA | Bad Behavior, Employees, Food & Drink

    (At the cafe where I work we make burgers and garden burgers. A customer comes in and asks us many questions about the garden burger, even going so far as to ask for the box so she can check the ingredients and stating multiple times that she is vegan and gluten free. Our cook makes a big show of using clean new utensils and a pan instead of the grill we cook meat on to make her order.)

    Me: “Dude… you put butter in the pan with her garden burger.”

    Cook: “So? I always put butter in! It helps keep it from sticking and tastes nice!”

    Me: “She just spent ten minutes making sure that the patty was vegan.”

    Cook: “..So?”

    Me: “Butter isn’t vegan! It’s a dairy product, made from milk! She won’t want it!”

    Cook: “…”

    (After a moment of silence he shrugs, flips the patty and nonchalantly replies.)

    Cook: “F*** it. She won’t notice.”

    (Five minutes later she got her garden burger, took a bite and threw a fit, throwing the burger back at our cook before storming off. Guess she could taste it, and he had to wear the greasy stain on his shirt from that burger all night long.)

    A Slice Of Entertainment

    , | PA, USA | Employees, Food & Drink

    (I am 13 years old. My family and I are out to dinner in a popular pizza restaurant, owned by two feuding sisters. My mother is counting each table as it being served, and notices in the kitchen when our pizza is coming out. We can see through the windows in the kitchen doors, one labeled ‘In’ and the other ‘Out’)

    Mother: “Oh, here comes our pizza now!”

    (Just as she says this, the two sisters, one walking out with our pizza, and the other entering through the “Out” door, crash into each other, sending our pizza to the floor.)

    Sister #1: “Look what you did! You made me drop their pizza!”

    Sister #2: “Me?! You were walking through the wrong door!”

    (The two sisters start arguing in Italian, and later Sister #1 comes over to our table to apologize.)

    Sister #1: “I’m very sorry about this. We will make you a fresh new pizza, on the house for your troubles.”

    Mother: “Hey, I’d have paid double if I had known we’d be getting dinner and a show!”


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