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  • Cheering Up And Dumbing Down
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    Cheering Up And Dumbing Down

    | Sydney, NSW, Australia | Coworkers, Language & Words

    (I work with a woman whose first language isn’t English. She speaks with a strong accent and has good skills but doesn’t realise that customers don’t always get the grasp of what she is saying. I often find myself butting in to translate for customers. Another staff member has let me know that it’s upsetting her because she thinks I think she is stupid. She definitely isn’t. After one such incident, she’s walked off and I can see she is upset so follow her to explain.)

    Me: “[Coworker], I am sorry if I upset you by butting in on your customer.”

    Coworker: “It’s okay.”

    Me: “No, I realise I upset you by doing it and need to explain. I know you are very smart and while I understand what you have said perfectly, sometimes the customers don’t.”

    Coworker: “Huh?”

    Me: “Yes, You explain things to them like they are intelligent adults, but need to realise that most of them are actually dumb. You often can’t work out how to dumb it down. I speak perfect dumb which is why I butt in.”

    (My coworker burst out laughing and hugged me.)

    Managed To Come To A Conclusion

    | Dayton, OH, USA | Employees, Extra Stupid

    (My mom and dad are currently shopping at a store where my uncle is a manager. My dad and my uncle have heard all their lives that they look very much alike)

    Saleswoman: *does a double take at my dad* “Wow! Sorry, you look just like my manager!”

    My Mom: *laughing* “Yeah, there’s a reason for that!”

    Saleswoman: *completely serious* “Why, are you a manager, too?”

    Best Customer, No Question

    | MA, USA | Awesome Workers, Employees, Geography

    Associate: “Hi, any questions?”

    Me: “No, just browsing.”

    Associate: “Really? No questions? What’s my favorite color? What’s the capital of Iceland?”

    Me: “Reykjavik.”

    Associate: *high-fives me* “You are the first person to get that! You’re my favorite customer!”

    (Gotta say, I left the store feeling pretty good after that.)

    A Cent-less Argument

    , | Oran, FL, USA | At The Checkout, Bad Behavior, Employees, Money

    (I am the next customer in line while this happens. The customer in front of me is a mother, with three kids in tow.)

    Cashier: Your total is $17.08

    (The customer rummages through her purse, pulls out bills as well as change, and begins to count the change out on the counter for the cashier, who sighs loudly and just generally looks annoyed.)

    Customer: “I’m eight cents short.”

    Cashier: “And what do you want me to do about it? You got any change in the car?”

    Customer: *hangs head down* “Yes. Let me go look.”

    (The customer goes out the car for at least two or three minutes.)

    Customer: “I only have four cents.”

    Cashier: “Well, I’m not having my drawer be short. You need to find the four cents or else you need to put something back.”

    Me: *takes a dollar bill out of my pocket, hands it to the cashier* “Just take it out of this.”

    (The cashier rolls her eyes and finishes the transaction, puts the change near her, and proceeds to ring up my transaction.)

    Me: “Just keep the change. You obviously need it more than me. You wouldn’t let your drawer be four cents short and you didn’t even attempt to give the change back.”

    Working Around The Problem

    | Australia | Bad Behavior, Coworkers

    (I have a coworker who is rude to everyone she works with, but she generally hides it from the manager and customers very well. We’ve all just learned to ignore her. She’s leaning over a table that has something I need on it, so I silently tug it out from under her.)

    Coworker: *slowly straightens up and glares at me* “What?! You couldn’t just say ‘EXCUSE ME’?”

    Me: “I honestly had no idea you knew what those words meant.”

    Coworker: “You’re such a b****!”

    Me: “You’ve never said ‘excuse me’ in all the time you’ve worked here. I refuse to give you a courtesy that you so blatantly deny everyone around you. I also refuse to sink to your level and yell at you to get the h*** out of my way. I ALSO refuse to get in trouble because you’re taking your sweet time doing a simple job whilst blocking my way. My only remaining option is to work around you as if you’re not there, and until you can learn to be more polite, that’s not going to change.”

    Coworker: “Just shut up!” *storms off*

    Regular: *appearing behind me* “Wow….”

    Me: *awkward smile* “I guess I’m having a bad day.”

    Regular: “I don’t envy you.”


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