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    Talking BS About Your DS

    | Columbus, OH, USA | Bigotry, Employees, Technology

    (I’m with my fiancé at a local game store. The 3DS will be released soon and I’m looking at the display model.)

    Worker: *sarcastically* “Is there anything I can help you with, miss?”

    Me: “Nope, just looking at the 3DS. I’m still using the original one and I think it’s finally time I upgraded.”

    (Another worker has come by at this point and they both roll their eyes.)

    Worker #2: “Yeah, girls are always saying they have the original DS and we’re like ‘no, b****, you have the DS Lite; the original is a great brick. Go back to playing Kitchen Mama!'”

    Me: “Oh! I’m so sorry. I must be mistaken. I could have sworn that’s exactly what mine looked like!”

    (I take out my ‘grey brick’ of a DS and pretend to look confused.)

    Me: “Maybe I should get my eyes checked?”

    (Both workers turn bright red.)

    Me: “It’s not the 90s anymore, boys. Girls play video games now. Get used to it and grow up!”

    A Pre-Ordered Chip On His Shoulder

    | USA | Bad Behavior, Lazy/Unhelpful, New Hires

    (I’m preordering a video game for myself. The staff at a popular video game store know me well, but when I go in, a new hire is at the cash register. I walk up.)

    Me: “Hi, I’d like to preorder [Game].”

    New Hire: “Okay, that’ll be $40.”

    Me: “…I was only going to put $5 down for now.”

    New Hire: “You got to pay it in full now.”

    Me: “They didn’t tell me that, and the other guys haven’t said anything about changing policy.”

    New Hire: “Well, you either pay it all up-front or wait until it comes out.”

    Me: “Can you check? I think [Employee] is working today.”

    New Hire: “Whatever. Let me go get her.”

    (I wait for a while before the new hire comes back.)

    New Hire: “She said the same thing. Now give me $40 or leave.”

    (I decide not to get the preorder. I wander around, looking at various games and consoles. I finally pick out two cheap games, and bring them up to the counter.)

    New Hire: “That’ll be $20.”

    Me: “The games are only $4 each. There’s no way that it’s anywhere near $20.”

    New Hire: “That’s not what they ring up as. $20, now.”

    Me: “I’m not paying that. Get [Employee], and make sure she comes up here.”

    New Hire: “Ugh, fine.”

    (He goes to the back room. After a couple minutes, the front door opens. The employee the new hire is supposedly looking for walks in and sees me. She comes over.)

    Employee: “Hey, [My Name]. What’s up?”

    Me: “Being lied to by your new hire. Want to get him from the back room?”

    (The employee goes into the back room and comes out with the new hire.)

    Employee: “Okay, what all happened?”

    New Hire: “This girl—”

    Employee: “You keep quiet. I’m asking [My Name].”

    Me: “He argued that I have to pay [Game] in full for the preorder, then tried overcharging me for the two games I was going to buy.”

    Employee: “[New Hire], this is the third time this week. Go sit in the back room. We’re going to have a talk.”

    (I got my preorder and the games, with the employee discount. The new hire was fired.)

    I Nintendon’t Believe It

    | San Jose, CA, USA | Employees, Ignoring/Inattentive, Lazy/Unhelpful, Technology

    (I’m meeting up with a friend who often hangs out at a game shop. It is literally a knock off of a very popular game shop, to the point of using the same font and coloration. I’m pretty uncomfortable, but I haven’t seen this friend in a while, so I stick around. Then, a teenager walks in.)

    Teen: “Hey, I dropped off my 3DS to be fixed. Any idea when it’s going to be fixed?”

    Employee: “Um, I’ll call the owner and find out.”

    (Employee calls the owner, then returns.)

    Employee: “So, the technician has had to take care of his family a lot recently, so he hasn’t been in to fix anything. Just come back next week, and it’ll probably be fine.”

    (The teen leaves.)

    Employee: *after teen is completely gone* “So, we kind of lost his 3DS…”

    Game Over For This Store

    | MI, USA | Bosses & Owners, Extra Stupid, Technology, Theme Of The Month

    (I work at a small video game shop that sells new and used games as well as new and used consoles. This includes retro consoles. We have, on display, many different consoles and games. Our business is set up so that if we have a game or console in stock customers can play any game before buying, and can trade in pretty much any game regardless of console. In fact, it was even in the name of the business that someone could trade and play games. We also do console repairs. Along with working the floor, I’m the only person who repairs these consoles. The owner of the business, however, starts getting more and more restricting toward customers.)

    Boss: “So, everyone, the new policy is that customers cannot play any games unless they are going to buy it.”

    Me: “How do we know they are going to buy it, or for that matter how do the customers know if they are going to buy the game without playing it?”

    Boss: “We’re doing this so parents will not drop off kids to play games and leave us to babysit.”

    Me: “But that’s half of our customers that would buy video games.”

    Boss: “Just don’t let people play games!”

    (The boss posts a big sign in the window about this and, as a result, we lose about half of our business. He also fires most of my coworkers within two weeks, leaving just four of us.)

    Boss: “Okay, everyone. Since we’ve somehow lost a lot of business, you’ll notice I’ve had to let some of your coworkers go. We’re also not going to host any more of the weekly game tournaments.”

    Coworker #1: “But those tournaments bring in more money in two hours than any other whole day!”

    Boss: “Well, we aren’t going to do them any more. We aren’t bringing in a lot, so I can’t afford to have all of you here at once for tournaments. That’s final.”

    Coworker #2: “What about new releases? We’ve lost a lot of customers to [Big Chain Competitor] because we haven’t gotten in any new releases this week.”

    Boss: “I didn’t buy any of the new releases this week. I don’t want to buy any more new releases until we get more sales. We don’t have enough customers so we can’t afford to just have these on the shelf. That’s why we are also stopping all trades. We need to move this old stuff before we take in any trades. I don’t want a single trade in unless it’s for some other old thing. Trades are no longer allowed to be used towards newer games.”

    Me: *after we all unsuccessfully tried to reason with him* “And what about repair parts? I have about 40 consoles that have been here for weeks and I still haven’t gotten the parts in. Can you check on the parts for me?”

    Boss: “I’ll buy you those parts. Just give me a list of what you need.”

    (I give my boss the same list of parts I had given him weeks before. Since he didn’t want more than one person working at a time, I was put on repairs only. This meant I was only paid commission on repairs. After four total weeks of no parts and no paychecks, I went to the store to talk to him.)

    Me: “[Coworker #1], have you seen [Boss]? And I thought [Coworker #3] was working today.”

    Coworker #1: “No, I haven’t seen [Boss], and [Coworker #3] quit. He was yelled at for locking up the place so he could go to the bathroom.”

    Me: “So let me get this straight. He was forced to work all alone from opening until closing and got yelled at for locking the door so he could go into the back to pee?”

    Coworker #1: “Yep. I’m just glad I’m actually getting paid.”

    Me: “Yeah. I’m still waiting on those parts to come in and I haven’t gotten a paycheck in a month!”

    Coworker #1: “He hasn’t talked to you?! He said he wasn’t going to order them until we had more sales.”

    Me: “What?! So [Boss] has stopped letting people play games, stopped hosting game tournaments, stopped buying new releases, stopped taking in trades, and stopped console repairs?! And he expects more customers and more sales?!”

    (I printed some receipt paper and wrote, ‘Since I haven’t worked for the past month, let’s make it official. I quit. Signed, [My Name]’ and taped it to his office door. Not surprisingly, the business closed a few weeks later.)

    Bigotry Is His Game

    | OH, USA | At The Checkout, Bigotry, Employees, Top

    (I go to a video game store with my brother to pick up a guidebook for a new game. We look about the same age, and are often mistaken as a couple. I go to the cash register to ask about the book, while my brother looks in a different section.)

    Me: “Hey, do you have the [Game] guidebook in stock?”

    Cashier: “Yeah. Does your boyfriend want one?”

    Me: “Uh, no, I do. That’s my brother.”

    Cashier: “You’re still buying it for your boyfriend probably. They’re [price].”

    (I know how much the book costs, which is lower than the price the cashier gave me.)

    Me: “That’s not the price. It should be around [correct amount].”

    Cashier: “Sorry, girly. That’s the price. Take it or leave it.”

    (I go back over to my brother, and ask him to get it for me. I can hear them from where I’m standing.)

    Brother: “Yeah, one [Game] guidebook.”

    Cashier: “All right, it’s gonna be [correct price]. I knew she was just gonna get it for her boyfriend.”

    (At this point, I’m fuming. I storm over to the cash register.)

    Me: “Look, boy. I’ve been playing [Game] longer than HE has. He is NOT my boyfriend. He is my brother. I’m a f***** lesbian, and my girlfriend already has one. I want your manager out here NOW.”

    Cashier: “I AM the manager.”

    Me: “I want your boss’s number.”

    (He reluctantly gave me the district manager’s number. I called and explained to him what happened. The next time I went in, there was a new store manager.)


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