(Note: I’ve worked in retail for years at several different stores. I’m closing things out after a particularly busy shift when the phone rings.)

Me: “Hello, thank you for calling [name of music store where I used to work]. How can I help you?”

Caller: “Um, excuse me?!”

Me: “Oh, right. Hello, thank you for calling [name of bath and body store where I currently work].”

(The caller starts speaking again. To my horror, I realize it’s our District Manager.)

District Manager: “So… what say I call back and we try this again?”

Me: “That is an excellent idea.”

(As it turns out, our DM thought the whole conversation was hilarious. The Gods of Retail were smiling on me that day!)