Accidon’t

| Employees, Top

(I’ve recently purchased a new living room set. Since I have three young, active boys and four cats, I decide to purchase the protection plan. In addition, I also purchase the upgrade titled “Accidental Damage Coverage”. Sure enough, about 6 weeks later, one of the boys tears the back of the recliner and I call the customer service line.)

Me: “I purchased a recliner 6 weeks ago and purchased the accidental damage protection plan. There’s a rip in the back, and I’d like to make a claim.”

Employee: “Okay, I have your account pulled up. How did the damage occur?”

Me: “My boys were rough-housing in the living room and tore the fabric on the back of the chair.”

Employee: “I see. Unfortunately, since the damage was the result of an accident, and not a manufacturing defect, the plan does not cover repair or replacement.”

Me: “I’m sorry, I don’t quite understand. What was the point of selling an accidental damage plan if it won’t cover accidental damage?”

Employee: “I do apologize, but the accidental damage plan does not cover accidental damage.”

Me: “Did you really just say that with a straight face?!”

1 Thumbs
2,449
VOTES
COMMENTS

Similar Stories

Ferris Bueller’s Day On The Job (A large order has come up at our restaurant, so I say the number over the...
Eye Hope You See The Flaw In Your Logic (I'm trying to get into a bar, and the bouncer cards me. I hand him my...
A Day Late Is A Dollar Saved Receptionist: "Okay, well that will be... hold on. It's December 31st, right?"

Comments

comments