Accidon’t

| North Dakota, USA | Employees, Top

(I’ve recently purchased a new living room set. Since I have three young, active boys and four cats, I decide to purchase the protection plan. In addition, I also purchase the upgrade titled “Accidental Damage Coverage”. Sure enough, about 6 weeks later, one of the boys tears the back of the recliner and I call the customer service line.)

Me: “I purchased a recliner 6 weeks ago and purchased the accidental damage protection plan. There’s a rip in the back, and I’d like to make a claim.”

Employee: “Okay, I have your account pulled up. How did the damage occur?”

Me: “My boys were rough-housing in the living room and tore the fabric on the back of the chair.”

Employee: “I see. Unfortunately, since the damage was the result of an accident, and not a manufacturing defect, the plan does not cover repair or replacement.”

Me: “I’m sorry, I don’t quite understand. What was the point of selling an accidental damage plan if it won’t cover accidental damage?”

Employee: “I do apologize, but the accidental damage plan does not cover accidental damage.”

Me: “Did you really just say that with a straight face?!”

1 Thumbs
2,463
VOTES
COMMENTS

Similar Stories

Not The Most Gifted Cashier, Part 2 (My mom and I are at chain grocery store shopping for gift cards for my teachers. Some gift cards re...
Needling Through The Lack Of Empathy (I have to go to the hospital to get a spinal tap, which is normally a very easy procedure; however,...
Where There’s Smoke, There’s Getting F... (This happened a few years ago. My aunt's house caught fire, and she lost literally everything. The ...

Comments

comments