Category: Bad Behavior


Not Going To Cry Over This Onion

| Canada | Bad Behavior, Food & Drink, Health & Body, Lazy/Unhelpful

(About twice a week, I go to a burger place during my lunch break. The burgers are expensive, but worth it because they have gorgeous, fresh, unusual ingredients. Instead of ordering those ingredients separately, you choose from burgers with pre-set combinations of toppings. I order one of my usuals.)

Me: “Hi, can I have [Burger], but with no onions, and with [substitute sauce] instead of the regular sauce? I know it has onions in it and I’m allergic.”

Clerk: “No problem!”

(I sit down to wait for my order, and the owner comes up to chat with me. After a bit of small talk, he seems to get to his point.)

Owner: “I notice you always order everything without onions. What exactly would happen to you if you ate them?”

Me: “Well, I get a lot of intestinal distress. Stomach pains, horrible nausea, things like that. So I guess it’s more of an intolerance, really. I just say ‘allergy’ because it’s easier to get my point across. Even a little bit of onion can make for a really bad day.”

Owner: “Oh, so it’s not like you’re going to stop breathing or anything. It’s not life-threatening.”

Me: “Well, no, but it can be extremely painful and uncomfortable. And the problem could get so bad that I’d have to go home from work, and I really can’t afford to do that.”

Owner: “Gotcha. Well, let me go check on your order.”

(When my order is up I head back to work to eat it. When I open the bag, my order has onions on it and no substitutions for the sauce. I know it’s easy to make mistakes so I’m not angry, but I do call the restaurant since I don’t have enough time left in my break to go back.)

Owner: “My cooks must have made a mistake. It’s not that much of a problem though, is it? You said it’s not life-threatening. You can still eat it.”

Me: “I just wanted to call it to your attention so that you can let your staff know to be more careful. I know mistakes happen, I’m just letting you know. With allergies and intolerances, it’s important. And actually, I can’t eat it. I can’t risk getting sick.”

Owner: “I’m sure you’ll be fine. We can’t be making you special orders all the time because you’re afraid of getting a little gassy. It’s a waste of our time.”

Me: “I see. Well, no worries, then. I won’t be ordering anything at all from now on.”


Has Some Baggage About The Bagger

| Washington, DC, USA | At The Checkout, Bad Behavior, Bigotry, Employees

(I’m shopping at my local grocery store. The register I get in line at has a bagger, and everything is moving okay. However, the bagger is not super-fast, and, from the looks of it, has Down Syndrome. He’s doing a great job of carefully packing up everyone’s shopping, and no one is complaining, but the cashier seems to be going out of her way to make his job hard… scanning things in such an order that he has to wait for heavier items to put on the bottom of the bag, doing no bagging herself (and if she finishes scanning before he finishes bagging, just standing there and staring at him), and tossing handheld shopping baskets, which most people use at this store, into the middle of the bagging area so that he has to work around them. I arrange my shopping so that she will scan the heavier items first and bagging will be easier. She reaches for the lightest items at the back of the order.)

Me: “I arranged my items to be bagged easier. Why don’t you scan from closest to you?”

Cashier: “I know how to scan items.”

Me: “Apparently you don’t. I’ve watched you scan three people’s items in the exact opposite order they should be bagged.”

Cashier: “Whatever…” *condescendingly* “Is this better?” *scans my items in proper order*

Me: *in the snottiest tone I can muster* “Yes, it is.”

(I stand there silently while she rings up my order, finishing before the bagger finishes. She shoves my cart at him, hitting him in the heel.)

Me: “That wasn’t necessary.”

Cashier: “It was an accident.”

Me: “No, it wasn’t. I need to see your manager.”

Cashier: “Just pay and go. He’ll be done by the time your payment processes, I think.” *said in the snottiest of tones*

Me: “Nope. Manager, now.”

Cashier: “Fine.” *into intercom* “Manager requested at register three.”

Manager: “Is there something I can help you with today?”

Me: “Your cashier here seems to have a problem with her bagger, and seems to be going out of her way to make his job harder.”

Cashier: “No, I didn’t! You’re just making trouble and holding up the line!”

Me: “I’d suggest you go review her register camera video and see just what she’s doing. I arranged my items to be scanned heaviest to lightest to make bagging easier, and she tried to scan them in the opposite order, like she did every customer in front of me. She’s also put the baskets in the middle of the bagging area in his way, and offered no help on larger orders, even though she could have bagged alongside him after scanning and processing payment to expedite the remainder of the bagging. Your bagger is doing a great job of handling customer’s items carefully and bagging them in proper order… She’s actively making his job harder.”

Cashier: “No, I didn’t! It isn’t my fault he’s slower than s***!”

Manager: “[Cashier]! Go to the office now. Ma’am, thank you for speaking up. We will review the tapes. We value all of our employees, and this is unacceptable.”

Me: “One more thing.”

Manager: “Anything. Shoot.”

Me: “Tell him he’s doing a good job.”

(Manager looks over and sees Bagger looking at him, worried.)

Manager: “[Bagger], you’re doing a good job! Keep it up! I’m going to work with you here for a minute, okay?”

Bagger: “Okay, boss!”

Me: *to Bagger* “Thank you for packing my groceries so carefully.”

Bagger: “That’s my job!”

(No one who works hard deserves to be treated like that. I’m hoping the complaint has some impact on how they train and review their staff.)


Selling Under The Influence

| Barrie, ON, Canada | Bad Behavior, Food & Drink, Transportation

(I’m stopping at a liquor store with a couple friends to get drinks for the evening. There’s a woman handing out samples as we enter.)

Sample Woman: “Would you like to try some [Brand] vodka?”

Me: “No, thanks, I still have to drive home.”

Sample Woman: “It’s only a little bit…”

(I was taken aback by this, as it didn’t seem to fit the idea of responsible drinking. I realized that it wouldn’t be enough to get me drunk but the thought that someone would still offer alcohol to someone who just said they were driving astounds me. I spoke to the manager and he brushed it off as not a big deal. In hindsight it may have been an overreaction on my part but something still wasn’t right about it.)


Throw Your Request Into Oblivion

| Montréal, Canada | Bad Behavior, Employees, Geeks Rule, Money

(It is a few days after the video game collector’s edition of “Elder Scrolls: Oblivion” has released, which came with a metallic replica of the in-game currency the player uses. For fun and added authenticity, I want to get it gold-plated.)

Me: “Hey there, do you happen to offer goldsmithing services?”

Clerk: “Yes! What would you like to get done? We can do gold plating of various fineness for a wide variety of items!”

Me: “Awesome! What would it cost to do a 24-carat plating on this?” *shows her the coin*

Clerk: *frowns in disapproval* “I’m sorry, but we can’t do that. Defacing currency is actually a crime.”

Me: *stunned for a moment* Oh, no worries, this isn’t a real coin. It’s a replica of an Imperial septim from a video game!”

Clerk: *look at me angrily* “That’s even worse! We are NOT going to help you make fake currency! That’s criminal! Get out of here right now before I call the police!”

Me: *shocked in surprise* “But you don’t get it. It’s a fictional coin. It’s from a country that doesn’t exist! It’s from a videogame!”

Clerk: *not listening* “GET. OUT!”

(I left the place dejected and went to another jewelry store where service was much better. The clerk there asked why I looked so worried when asking him for plating and laughed a good deal when I told him the other clerk’s reaction. They gave my coin a flawless job and it looks gorgeous.)


Doesn’t Give A Truck

| AB, Canada | Bad Behavior, Coworkers

Coworker: “You’re in big trouble!”

Me: “Oh? How so?”

Coworker: “Because you left all the tools in the company truck!”

Me: “So? We’ve got another job in two days. Policy states that it’s perfectly fine to leave the equipment in the truck when you’ve got jobs that close together.”

Coworker: “Really?”

Me: “Yup. Why? What happened?”

Coworker: “Well, someone took the company truck out to visit clients yesterday, and when they got back, they left the windows rolled down. Someone could have stolen everything!”

Me: “Well, wasn’t me. They were rolled up when I finished that job on the weekend. Who took it out to visit clients?”

Coworker: *pregnant pause* “Me.”

Me: “You’re the one you took the truck out?”

Coworker: “Yes.”

Me: “So you’re the one who left the windows rolled down overnight.”

Coworker: “Yes.”

Me: “So whose fault would it have been if everything was stolen out of the truck?”

Coworker: “YOURS, because you’re supposed to empty the truck after a job!”

Me: *annoyed sigh*

Coworker: “I’ll cover for you this time, but next time, you empty the truck!”