Category: Extra Stupid

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You Shall Not Pass(port)

| Madison, WI, USA | At The Checkout, Employees, Extra Stupid

(This was years ago so I don’t remember why, but for some reason I didn’t have my driver’s license for a few weeks so to buy things I was using my USA passport.)

Me: “Can I get a pack of cigarettes?”

Cashier: “Sure, can I see your ID?”

Me: “Yep!” *pulls out passport*

(The cashier stares at it confused. I point out where my birthdate is located.)

Cashier: “I can’t take this. Company policy.”

Me: “Are you kidding me? It’s a government issued ID. It’s got all the holograms and thingies and is totally valid. The expiration date is right here!”

Cashier: “It could be fake.”

Me: “I just got back from EGYPT using this!” *flipping through and showing off the stamp I got two weeks prior* “Do you think I’m James Bond?!”

Cashier: “We can’t accept it. Only driver’s licenses.”

(I called the company to complain and in fact they did not accept passports because “They could be fake.” I do not go there anymore. No other place had an issue with it.)

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Try Explaining It In Black And White

| NE, USA | Coworkers, Extra Stupid, Technology

(We get new medical residents each year, so we have pictures of the staff up so they know who is who. This happens when we update the photos.)

Lead: “Here’s [Tech]’s photo for the photo wall.”

Me: “But it’s in black and white. Everyone else’s is in color. It’ll look weird.”

Lead: “You’re right; we need a color one. Wait, we can scan and print it on the copier.”

Me: “How is that going to help?”

Lead: “It’s a color copier.”

(It took me two full minutes to convince her the color copier wasn’t going to make a black and white photo into a color one.)

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Not Getting Your Subtext

| QLD, Australia | Employees, Extra Stupid, Technology

(I’m on the phone trying to deal with a three-year-old phone bill debt of my husband’s that was only so high because he didn’t know it had existed. I’m arguing that after my husband paid the initial debt he thought he’d finished with the company and didn’t need to do anything else.)

Representative: “We sent him plenty of communication.”

Me: “He didn’t receive any communication.”

Representative: “Well, we sent SMS notification.”

Me: “Wait, you sent him an SMS?”

Representative: “Multiple.”

Me: “You sent him SMS notifications… to his mobile phone?”

Representative: “Yes, that’s how we communicate that there is a new bill. All he had to do was read the SMS and then go online and access his bill.”

Me: “And how was he meant to do that?”

Representative: “By opening and reading the SMS we sent.”

Me: “The SMS you sent to the phone number that you disconnected due to non-payment.”

Representative: “YES!”

Me: “Do you not see a problem with this?”

Representative: “No. That is how we communicate that people have a bill due.”