Category: Criminal/Illegal

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A Disservice To Service Dogs

| Niagara, ON, Canada | Criminal/Illegal, Employees, Liars/Scammers, Pets & Animals

(I have a service dog, for psychiatric reasons. I’m not blind, though most people seem to think eye-seeing dogs are the only service dogs out there. Thus, my life gets harder sometimes… Like while on vacation…)

Me: *with my dog by my side* “Hi, checking in for [Last Name]…”

Motel Guy: “NO DOGS! NO PETS ALLOWED!”

Me: “Well, she’s not a pet…”

Motel Guy: “NO PETS!” *yells something in a language I don’t understand to a woman in a back room*

Motel Lady: “Hi, yes, no pets here!”

Me: “She’s a service dog… We prepaid…”

(I starting to have a panic attack come on, but I try to keep it together.)

Motel Guy: “I’ll call the booking company…”

(I text my husband who is outside in the car with the baby, and ask if he can switch spots with me. Unfortunately the baby is crying and so he took him for a ride around the block.)

Motel Guy: “They say I need to let you stay. So the fee, for staying… plus a $300 deposit…”

Me: “What? We pre-paid, online…”

(At this point my husband pulls back up to the office.)

Me: “I’ll let my husband talk to you…”

(The next part, I am not present for; I run back to the car with my dog in tow, wishing I could hide under a table.)

Husband: “Would you refuse a wheelchair to someone that needed one? Because she NEEDS her dog. You can’t charge a FEE to someone who needs a fridge to store their medication, can you?”

Motel Guy: “I will make it only a $50 deposit…”

Husband: “No. I’ll be calling the booking site to cancel this, and if you manage to weasel a CENT out of us, we’ll sue.”

(Not only did the booking site refund us, but they gave us a credit, AND found us a nicer hotel for the same cost we had put up for that place, on a busy weekend. Sometimes, the good guys DO win!)

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Doug Himself A Hole

| Endicott, NY, USA | Bad Behavior, Criminal/Illegal

(It’s Halloween, 2013. I am with my parents, handing candy out to trick-or-treaters. At about 6 pm, the phone rings. We don’t recognize the number, but assume it is a telemarketer, so I just pick up and immediately hang up, so we wouldn’t have to deal with the ringing. Less than a minute later, the phone rings. Same number. I repeat the process of picking-and-hanging up the phone. Almost immediately, the same number calls back. Somewhat annoyed, I answer finally.)

Me: “Hello.”

Telemarketer: *speaking with a very thick, almost cliché Indian accent* “Hi! My name is Doug! I’d like to talk to you about upgrading your home security system! We have plenty of offers…”

Me: *interrupting, but staying polite* “…Oh, thank you very much. But we don’t have a home security system and aren’t interested. You have a nice day, Doug. Take care.”

Telemarketer: “Oh… ok. Thank you and good-bye.”

(I hang up the phone and sit down. Five minutes later, the same number calls back.)

Me: *answering the phone* “Uh… hi.”

Telemarketer: “Hi, my name is Doug! I’d like to talk…”

Me: *interrupting* “Hi. You just called us. Sorry, we’re not interested. Have a nice night, though.”

Telemarketer: “Oh, sorry. I didn’t mean to call back. Thank you and good-night!”

(Less than 10 seconds after I hang up, the phone rings again.)

Me: “Please stop calling this number. This is the third time I said we’re not interested.”

Telemarketer: “Hi, my name is Doug! I’d like to…”

Me: “Ok, first of all… Your name isn’t ‘Doug.’ You’re clearly speaking with the thickest Indian accent I’ve ever heard. Second. Stop calling!”

(I hang up. This time there was a pause of five minutes before good-ole “Doug” calls back.)

Me: *answering* “Listen, ‘Doug’… Stop calling us! If this keeps up, we will contact the police and report this number for harassment.”

Telemarketer: “Oh.”

(I hang up and he calls right back. This time I hand it off to my mother, who is furious about the fact that he has already called numerous times.)

Mom: “Stop calling us! We don’t want what you’re offering!”

Telemarketer: “May I speak to the man of the house?”

Mom: “No, you may not. I own this house with my husband. He doesn’t want to talk to you, so you’re going to talk to me. And I’m telling you to stop.”

(She hangs up on him and he calls back yet again a few minutes later. This time we hand the phone to my step-father.)

Step-Father: “We’re calling the police.”

Telemarketer: “What?”

Step-Father: “You’ve spent the past 15 minutes harassing us over the phone. We’re calling the police.”

(They argue back and forth for several minutes. My step-father hangs up and informs us that “Doug” evidently doesn’t understand why we are calling the police, and in fact, seems to barely understand who the police even are. Needless to say, he calls back again. This time we let it ring through, hoping he’ll leave a message and then stop calling. He doesn’t leave a message. He just calls right back again about four more times before we pick up the phone again. My mom answers this time.)

Mom: “Ok, ‘Doug’… you pushed my ‘a**hole button’ too many times.”

(She proceeds to threaten him with the police again, before launching into a barrage of insults, evidently because he ignored the threat of police and tried to sell her a home security system again. We hang up. We try to call the local police department about a minute later, but “Doug” interrupts us. He has just called as we pick up the phone to start dialing; he is already on the line. We just hang up and immediately call the police before he can call again.)

Step-Father: *a few minutes later, while on phone with the police* “Oh, my god! The phone just beeped! He’s trying to call us again!”

(An officer that was nearby showed up about five minutes later. While we were waiting for the officer, “Doug” tried to call our house again three more times. The officer took the number, and had to leave to take care of something else. “Doug” tried to call us one more time, before the calls suddenly stopped. He returned a short while later just to check in, and informed us that “Doug” was not going to be calling back. Evidently, the police had contacted the number in the meantime, and reported “Doug” to a number of superiors.)

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The Bad Value Of Loyalty

| Nottingham, England, UK | Bad Behavior, Bosses & Owners, Crazy Requests, Criminal/Illegal

(I work in a major entertainment retail chain that have a purchasable loyalty card which we all feel is poor value, but we’re supposed to “upsell” to every customer. This happens in my end of year review.)

Manager: “Your numbers on the [Store] card are too low.”

Me: “That’s because it’s a rip off. A DVD costs £10, the card adds another 30% onto their total, and people don’t want to pay that.”

Manager: “Then why does [Colleague] get the numbers?”

Me: “Because he aggressively oversells the card to people who don’t really understand what they’re signing up for.”

Manager: “Well, why don’t you do that?”

Me: “You want me to lie to vulnerable people to sell it?”

Manager: “If you don’t want to we can find someone that does.”

(The business went into administration not long after. I left for a different job but after restructuring my old manager was demoted to sales assistant.)

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