Category: Employees

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Yelpful Advice

| Everglades, FL, USA | Employees, Tourists & Travel

(This happens at the end of our tour:)

Tour Guide: “You like your tour, rate us four or five stars on Yelp! If you didn’t like the tour, rate us four or five stars on Yelp, because you aren’t coming back anyway!”

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Unlucky Number Seventeen

| Myrtle Beach, SC, USA | Crazy Requests, Employees

(I’m about 17. I’d left my debit card at the ATM, which retracted it after 30 seconds. I am going in to pick it up.)

Teller: “I’ll need to see two forms of ID.”

Me: “Ouch. I only have my student ID. I don’t really have anything else on me. What can I do?”

Teller: “You don’t have a driver’s license? At your age?”

Me: “No.”

Teller: “What about a cell phone bill?”

Me: *kind of surprised* “Why would I have any kind of bill in my name? I’m 17. I still live with my parents.”

Teller: “My daughter is 17 and pays her own cell phone bill.”

Me: “Do you really think that’s the norm?”

(In the end, my mom had to present HER two forms of ID, since she was co-signed to my account, for me to get my card back.)

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Going Down The Same Router Every Time

| Australia | Employees, Ignoring & Inattentive, Lazy/Unhelpful, Technology

(I’m calling my Internet service provider because my Internet had become excruciatingly slow. We’ve done about half-an-hour of troubleshooting to this point. My technician has an extremely thick accent that I’m having a bit of trouble with.)

Tech Support: “I need you to type this into the command prompt: A for Apple, E for Airplane…” *continues*

Me: “I’m sorry, didn’t catch that first bit, can you repeat please?”

(He repeats the same, including the E for Airplane.)

Me: *really confused now* “Sorry, E for Airplane? Don’t you mean A for Airplane?”

Tech Support: *sounding cross* “E for effort!”

(The call continues in this vein until he insists I need to try it with another modem or in another home with ADSL.)

Me: “I don’t have any access to either option. I don’t own another modem, I’m not buying another, and I’ve just moved to the area so I don’t know anyone.”

Tech Support: *repeats his first statement about needing another*

Me: “Like I said just before, I can’t do that.”

(This actually keeps going around in circles, I’m getting increasingly frustrated but not raising my voice or swearing. After about the fifth time he’s said his spiel and I explain I can’t do it.)

Tech Support: “Fine! There’s nothing we can do, then!” *click*

(Trust me, he got a very big complaint when I rang back.)