Category: Employees


You Must Not Be Special Enough

, | USA | Employees, Food & Drink, Ignoring & Inattentive

(My husband and I stop at a fast food restaurant for dinner one night. The restaurant is running a special promotion entree and the cashier is asking each customer if they’d like to try the special. We are in line behind another customer.)

Cashier: “Good evening; welcome to [Restaurant]. Would you like to try our [Special Promotion]?”

Customer: “Yes, that actually sounds pretty good!”

Cashier: *without missing a beat* “Unfortunately, we’re all out of [Special Promotion]. Is there something else you’d like to order?”

Customer: “…”

(To this day I’m not sure if she was told she had to offer the special no matter what or if it was just autopilot!)


Cat Should Have Caught Her Tongue

| Tampa, FL, USA | Bad Behavior, Employees, Pets & Animals

(We have just had to put our cat to sleep after being diagnosed with inoperable lung cancer and having seizures as a result of being unable to breathe well. Months later, we have decided to adopt another cat who we see on an adoption site, and we take her to get a full exam and work-up to make sure she’s healthy. We’ve been going to this vet practice for years because the whole staff is amazing. Today we’re seeing the owner’s daughter, who is a recent graduate and addition to the practice. I’m waiting with my cat in the exam room when I suddenly hear her loud voice from the back room.)

Doctor: “Who’s in there? Oh, my God! You know they just had their cat put to sleep like THREE MONTHS AGO? Can you believe she already GOT A NEW ONE? It’s like, oh, wow, I loved that cat so much; can’t wait to replace it!”

Assistant: “Well, she and her husband have been coming here for years. They take such good care of their pets. That’s one lucky cat they’ve adopted. They fought heart failure for a year and a half with the cat before that last one with us. I wish everyone did as much for their pets as they do.”

Doctor: *in a flippant, mocking tone* “Apparently they mean SO MUCH to them they can’t wait to pick out a new one!”

(A minute later she comes in all smiles and friendliness, apparently completely unaware I’ve overheard.)

Doctor: “And how are WE today? And who is this you have?”

Me: “Are you sure you don’t want to do the exam in the hallway?”

Doctor: “I’m sorry?”

Me: “I mean, these walls are so thin, you could communicate everything to me just fine from back there and I’d hear every word. And yeah, you’re right, you ARE sorry.”

(I was fuming, but speaking in a low, hard voice. The doctor went white as a sheet and started stammering before saying she had to “go check on something.” Unsurprisingly, she never came back, and instead a different doctor we’d seen before came in. When I told her what happened, she was immediately horrified and apologetic, and said the owner had already had to reprimand his daughter before about her “bedside manner.” We still go every year to take my cat for checkups and shots, and surprisingly, that doctor is still there, but whenever I see her, she always turns bright red and ducks into the back room. Hopefully she’s learned to be a bit more empathetic in the future… or at least how to keep her opinions to herself.)


Someone Is Getting Fired

| USA | Employees, Extra Stupid

(I am a lighting intern at this theater, and only there a few days a week. The show has a very large, very realistic tree as a main set piece, and it is fixed to the stage floor. On my first day, this conversation happens:)

Me: “Wow, that tree is really big.”

Coworker: “Yeah… It looks like some of the branches get in the way of the fire curtain, though. Well, the scenic team will work it out if it’s a problem!”

(Two days later, I am back again.)

Me: “Wait… why does the tree look so sparse? Did they make it smaller?”

Coworker: *sighs* “They wanted to add more branches, so they sent someone in a cherry picker to weld some more on.”

Me: “Aren’t the leaves made of paper?”

Coworker: “Yep! So the ‘wood’ and the leaves caught on fire, and set off the fire alarm. The fire inspector came by, because there’d been an issue, and saw the branches that were over the fire curtain line, and made us trim them back — in addition to the branches that burned off.”


Taken… On A Plane

| USA | Employees, Family & Kids, Ignoring & Inattentive, Language & Words, Tourists & Travel

(My sisters and I used to fly as unaccompanied minors back and forth between our parents each year, on a long trip that usually took three layovers. One year, going from our dad to our mom, we get bumped from our last flight, which is NEVER supposed to happen to UMs. Our grandparents happen to live in the area and drive over to stay with us for the few hours until the next flight out departs, and the airline employees ply us with smoothies and snacks. One employee is charged with calling our mother and telling her what had happened, which he chose to do as follows:)

Mom: *answers phone* “Hello?”

Employee: “Ms. [Surname]?”

Mom: “Yes?”

Employee: *serious voice* “We have your children.”

(The airline also forgot to send someone to come and get us when the next flight was boarding, like they had promised to, and we only caught it because my grandfather went to go ask them about it when he got worried about the time. We literally had to sprint to catch it. Between that, the creepy-kidnapper-themed phone call, and getting her daughters back several hours late, and sugar-high from the snacks they gave us, my mom was furious. My sisters and I, however, remember that as the trip where we got free candy, a visit with our grandparents, and the apology vouchers that we used for a trip to Disneyland.)


And This Person Works In A Museum?

| Leiden, The Netherlands | Leiden, The Netherlands | Employees, Ignoring & Inattentive, School

(I’m working for a tourist information where I am head of the group activities. One day, a customer from Belgium who comes back every year with her school asks me for a tour in one of our museums. They are only here for one day and will visit two museums and have a guided walk for the students. The museum of their choice is closed that particular day so I decided to e-mail another one.  In the mail I write about the school-classes from Belgium who are in town for one day and requests a guided tour for approximately 90 students. The answer I get back:)

Reply: “Thank you for your request. Wow, 90 students is a lot… All of our guides are university students and I’m not sure if I can have enough guides for that amount. It is better if we split the group and have them visit us in three groups spread over three days. Can you ask if the group can stay three days instead of one?”

Me: *head on desk*