Category: Employees

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Going Down The Same Router Every Time

| Australia | Employees, Ignoring & Inattentive, Lazy/Unhelpful, Technology

(I’m calling my Internet service provider because my Internet had become excruciatingly slow. We’ve done about half-an-hour of troubleshooting to this point. My technician has an extremely thick accent that I’m having a bit of trouble with.)

Tech Support: “I need you to type this into the command prompt: A for Apple, E for Airplane…” *continues*

Me: “I’m sorry, didn’t catch that first bit, can you repeat please?”

(He repeats the same, including the E for Airplane.)

Me: *really confused now* “Sorry, E for Airplane? Don’t you mean A for Airplane?”

Tech Support: *sounding cross* “E for effort!”

(The call continues in this vein until he insists I need to try it with another modem or in another home with ADSL.)

Me: “I don’t have any access to either option. I don’t own another modem, I’m not buying another, and I’ve just moved to the area so I don’t know anyone.”

Tech Support: *repeats his first statement about needing another*

Me: “Like I said just before, I can’t do that.”

(This actually keeps going around in circles, I’m getting increasingly frustrated but not raising my voice or swearing. After about the fifth time he’s said his spiel and I explain I can’t do it.)

Tech Support: “Fine! There’s nothing we can do, then!” *click*

(Trust me, he got a very big complaint when I rang back.)

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Not In The Telemarket For This Kind Of Thing

, | CA, USA | Bad Behavior, Employees, Technology

(I am at my parents’ place, waiting for a call to let me know that my mom is out of surgery. Because the cellphone reception is lousy at the house, I also give the doctors the landline number just in case. Sure enough, the landline rings around the time I’m expecting to hear from them, so I pick up.)

Me: “Hello?”

Telemarketer: “Hi, this is [Name] from Customer Service. Can you hear me?”

Me: “I… I’m sorry, who is—”

Telemarketer: “Okay, great! Did you know that…”

Me: “Are you f****** kidding me?!”

(I hung up. It turned out it was a recorded telemarketer message meant to trick me into thinking it was a live person. Goes to show that even if the phone number has your area code, don’t always trust it!)

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They Don’t Feel Like Chicken Tonight

| Vandalia, OH, USA | Employees, Family & Kids, Food & Drink

(For casual family gatherings, my mom likes to pick up fried chicken, and then make enough sides for everyone at home. We don’t think anything of it, until this happened.)

Mom: “Hi, I’d like two buckets of original style chicken.”

Cashier: Oh… um… okay…” *wanders off*

(Mom and I exchange confused looks, even more so when the cashier returns with the manager.)

Manager: “Ma’am, for large orders like this, we prefer you call ahead. We can make it, but it’ll be a wait.”

Mom: “I’m sorry. I didn’t think that was a large order. We’re happy to wait.”

(We pay for our order, and fifteen minutes pass, with Mom getting more annoyed as she thinks about what’s happened. Finally, they hand us our food.)

Manager: “Next time you have an order this large, you really need to call ahead.”

Mom: “If you don’t have two buckets of chicken available at six o’clock on a Saturday night, you’ve got bigger problems than me.”

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Cannot Carry The Weight Of The Job

| San Antonio, TX, USA | At The Checkout, Employees, Physical

(My wife and I are buying a very large bag of dog food. The cashier is a thin, almost scrawny young woman.)

Cashier: “Would you like some help out to your car with this today?”

Me: “No, thanks, I can get it.”

Cashier: “Thank goodness, because I would be useless with that.”