Category: Employees

Penny Dreadful Service

| New Orleans, LA, USA | Bad Behavior, Bosses & Owners, Employees, Food & Drink

(My older sister and I are at a fine dining restaurant and have ordered a bottle of wine with our meal. The server is terribly slow the entire meal but this is the breaking point.)

Server: *clearing off the table after we had been finished at least a half hour* “Will there be anything else?”

Sister: “Yes, we’ll take the rest of the bottle of wine with us.”

(The bottle is less than halfway full. The server picks up the bottle from the wine cart and turns it upside down in the ice bucket it was in, emptying the contents. He then hands my sister the empty bottle. After that he brings the bill and we pay in cash, but my sister leaves a single penny on the tray.)

Sister: “Oh, this is for you.”

Server: *seeing the penny* “What?!”

My Sister: “Yes. For you.”

(The server storms off. The manager comes over, almost crying because she’s laughing so hard.)

Manager: “You actually offered him a penny?”

Me: “It was more than he deserved. We’ve been here over two hours thanks to him.”

Manager: “And you already paid?”

My Sister: “Yes.”

Manager: “I’m sorry about that. Please come back again and we’ll make things right.”

(We never saw that server again!)

Realising The Cold Truth

| CA, USA | Employees, Extra Stupid, Food & Drink

(A waitress walks up to me and my friend.)

Waitress: “What type of drinks will you be having this morning?”

Me: “Can I get an iced coffee, please?”

(The waitress pauses a moment.)

Waitress: “I’m not sure we have iced coffee. I’m sorry, sir, is there anything else I can get you?”

(My friend looks at me bewildered.)

Friend: “You don’t have ice coffee here?”

(The waitress slowly shakes her head.)

Me: “Uh… could i just get a normal coffee, then, a glass of ice-water, and an empty cup?”

(The waitress wrote down the order and apologized again. Obviously it was still not clicking but she was nice so I didn’t have the heart to tell her. Before we left the waitress saw the ice mixed in with my coffee in the extra glass and the look on her face said it all. My friend and I laughed the entire drive home.)

Vat Vere Vey Vinking?

| USA | Employees, Ignoring/Inattentive

(I am ordering some products for my dad over the phone to be shipped to our house.)

Me: “I would like to order some protein bars.”

Employee: “Who is this being shipped to?”

Me: “The first name is Steven with a V, and the last name is [Name].”

(We go through the rest of the information and the items are shipped out. A few days later, they arrive addressed to ‘Sveven.’)

Not Doing Some Fine Coin

| CA, USA | At The Checkout, Employees, Extra Stupid

(My cashier is helping a customer and frantically waves me over to the register.)

Cashier: “Am I allowed to accept these as payment?”

(He holds up a US gold dollar coin.)

Me: “Is it legal tender?”

Cashier: “Yes?”

Me: “Correct. Have you ever seen one of them in the till drawer before?”

Cashier: “Yes.”

Me: “So how do you think they got in there before?”

Cashier: “Um… I’m not sure.”

(I give up at this point.)

Me: “Yes, we take them.”

Cashier: “Oh, okay!”

Suddenly Subscribes To Your Way Of Thinking

| Toronto, ON, Canada | Criminal/Illegal, Employees, Technology

(Canada has recently come out with anti-spam laws – one such law is that companies sending out promotional e-mails must have an unsubscribe option that works. I keep getting 2-3 promotional e-mails a week after hitting unsubscribe for the past two months. Fed up, I go on their online chat feature to get an agent to remove my e-mail.)

Agent: “Hi, my name is [Agent]. What can I do for you today?”

Me: “Hi, I keep getting multiple promotional e-mails a week even after hitting unsubscribe for the past two months. Can you please have a look at this and have my e-mail removed?”

Agent: “You should first try hitting the unsubscribe button at the bottom of these e-mails. If they don’t stop, please contact us! Is there anything else I can do for you today?”

Me: “…Yes, I just stated that I have been trying to unsubscribe for the past two months already. Can you please look into this?”

Agent: “Hold on one moment.”

(Five minutes pass.)

Agent: “Unfortunately, after looking into the issue there isn’t anything we can do outside of hitting the unsubscribe button after getting these e-mails. Is there anything else I can do for you today?”

Me: “I have already stated that I have been hitting unsubscribe. I don’t know if you’re aware, but sending multiple promotional e-mails after the receiver has already unsubscribed, and/or having a faulty unsubscribe button is illegal and goes against Canada’s Anti-Spam Laws. Please forward me to a supervisor to get this fixed as this is against the law.”

Agent: “Please hold.”

(One minute passes.)

Agent: “We have created a technical incident for you and will let you know as soon as it’s been resolved.”

(Turns out it WAS a technical issue with their unsubscribe button. I guess if you remind people that what they’re doing is against the law, you see results!)