Category: Employees

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Wireless, Clueless, And Hopeless, Part 16

| Great Falls, MT, USA | Employees, Technology

(I purchase a drink in the cafe of a popular chain bookstore, and then attempt to access the store’s Wi-Fi on my mobile device. The device has trouble connecting. At first, I don’t find this unusual, as it has had trouble connecting to busy or slow Wi-Fi in the past. But after several attempts, I still am not getting the desired result.)

Me: *rhetorical* “Why won’t this stupid tablet connect to the Internet?”

Barista: “Oh, our Internet is down. We were recently ordered to switch providers from [Third Party Provider] to [Bookstore]’s company provider, and we’re still waiting for corporate to send us a piece of hardware to actually get the Wi-Fi up and running.”

Me: “Why didn’t they send you the piece BEFORE they had you switch over?”

Barista: *sardonically* “Because that would be logical.”

Related:
Wireless, Clueless, And Hopeless, Part 15
From NotAlwaysRight
Wireless, Clueless, And Hopeless, Part 14
Wireless, Clueless, And Hopeless, Part 13

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Secretary Providing (Breaking) Bad Service

| AB, Canada | Crazy Requests, Criminal/Illegal, Employees

(My father’s friend has a remote hunting cabin on a corner of his property. One winter, he goes out to check on it only to find that some criminals have broken into it and set up a meth lab. Naturally, he calls the police. Not seeing it as an emergency, he calls the local RCMP detachment directly and talks to a secretary.)

Friend: “Yeah, I’m at [gives legal land location], and someone broke into my cabin and set up a meth lab.”

Secretary: “Oh, another one. Boys will be boys, am I right?”

Friend: “Um… yeah. Anyway, what should I do with all this drug stuff?”

Secretary: “Just gather it all up and throw it out.”

Friend: “WHAT?”

Secretary: “Yeah, this is so common these days; it’s really nothing to worry about. Just clean out your cabin and chuck it.”

Friend: “Don’t you need to send an officer out here to check it out?”

Secretary: “Well, if you’re THAT concerned about it, you can box it all up and bring it down to the station.”

Friend: “But… from what I’ve seen on the news, there could be all kinds of hazardous chemicals in there!”

Secretary: “Nonsense. You’ll be fine. Box up it and bring it down.”

Friend: “Okay.”

(Needless to say, my father’s friend was still rather concerned, so he decided to call 911 right away. The 911 operator was VERY concerned, and a couple of officers and a hazmat crew were soon on the scene.)

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The Machines Have Already Started Thinking For Us

| Toronto, ON, Canada | Employees, Extra Stupid, Food & Drink, Technology

(I’m on a three week internship in Toronto and decide one morning to try a popular coffee store again. I’ve tried it before, but me being from the Netherlands, their coffee was tasteless to me. Luckily, they have a new brand of coffee called ‘dark roast’, which is supposed to be more flavourful.)

Employee #1: “How can I help you?”

Me: “Good morning. I would like a latte, please, but with dark roast coffee instead of the regular coffee.”

Employee #1: *stares at me as if I’m crazy* “What?”

Me: “A latte, but change the regular coffee with dark roast coffee. The regular is too mild for me.”

Employee #1: “But the latte is machine-made. It is always the same settings.”

(Employee #2 happens to overhear our conversation.)

Employee #2: “No problem, [Employee #1]! Just make the latte, pour some out and put dark roast coffee in it.”

Me: “Sounds reasonable!”

Employee #1: “I’m not sure… It is machine-made! I can’t change the settings!”

Employee #2: “That’s why I said, make the latte with the machine, then afterwards pour some out and put dark roast coffee to fill the cup again.”

Employee #1: *stares at [Employee #2] as if he suddenly sprouted wings or something*

Employee #2: *sighs* “Never mind. I will make the latte myself.”

(He proceeded to make my latte with dark roast coffee. I thanked him, and Employee #1 handled the receipt with an amazed expression still on her face. I guess that when machines come into play, you don’t have to use your brain anymore. The dark roast latte was perfect, by the way, exactly how I wanted it.)