Category: Food & Drink

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Drinking Until You See Red

| WA, USA | Bizarre/Silly, Employees, Food & Drink

(I need a red wine for cooking. I choose to buy one of the cheaper cartons which come in an array of colors, but I know nothing about wine and can’t see through the cardboard to tell which are red. I grab a purple carton and flag down an employee.)

Me: “Excuse me; do you know if this is red?”

Employee: *looking at me for a second* “No, that one’s purple. The red cartons are over here.”

Me: “Oh! Um, I meant the actual wine. You know, red or white.”

Employee: “Sorry, I don’t know!” *she walks away without getting anyone to help me*

(In retrospect, she probably thought I was color blind and couldn’t tell the difference between red and purple!)

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Not Tipped For Good Service

| USA | Employees, Food & Drink, Lazy/Unhelpful

(My mother and I go out to eat at a popular, kinda high-end but not really fancy, restaurant. It is fairly early so we are seated quickly. We wait over forty minutes before we even have a waitress come over. We get a waitress with her arms folded over her chest, her hip popped out, and a heavy sigh.)

Waitress: “Hi, I’m [Waitress] and I’m your waitress. What do you want to drink?”

(I am appalled but say nothing. I don’t like to yell at service people because I’ve been there and done that. We give her our drinks order and since we have been waiting so long we already know what we want to eat.)

Me: “Could we please place our food order now? We know what we want already.”

(She makes that “ugh” noise that people make when they get annoyed.)

Waitress: “You’re going to have to wait until I get a pad and pen.”

(She stalks off without saying anything else. I can see the little server kiosk area from our table. She stands there for around ten minutes texting and laughing at her phone, before finally getting our drinks. She sets them on a tray and sets it down while she goes back to texting while other servers try to maneuver around her to put their tables’ orders through.)

Mom: “I’m going to find a manager!”

(I stop her, wanting to see where this goes. After another fifteen minutes, the waitress finally brings our drinks.)

Me: *trying to be as polite as I can manage* “Are you ready to take our food order now, miss?”

(She rolled her eyes but removed the pen and pad from her apron and just stared at me expectantly. I bit my tongue and we gave her our order. Half an hour went by of her being on her phone before our order got typed through. After an hour we finally got our food and the rest of the meal went on just as it had. She rolled her eyes when we asked her for refills, after physically having to flag her down as she was not doing table checks, and she just had a general snooty attitude. We finished and after another twenty minutes of waiting she brought the check and went on with whatever she was doing. I opened the check and had to bite my tongue to keep from cussing this girl out. She wrote in a THIRTY DOLLAR (NOT percent. DOLLAR) tip for herself.  Internally, I cussed the skin off her face. Externally, I asked to see a manager. He was just as appalled as we were by her behavior and audacity of writing in her own tip. We were given our meal at half price and as far I know, the waitress never even made it to the end of her shift.)

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It’s Too Early For… Anything

| Winnipeg, MB, Canada | Employees, Food & Drink, Ignoring & Inattentive

(I am heading to work on a cold winter morning at 5:30 am, and figure I have time to stop for some breakfast and a coffee. I pull right up to the drive-thru speaker but have to politely yell into the box to get somebody to answer and take my order. I enunciate clearly and give them my order. Upon pulling up to the window a female worker comes over looking to be on the verge of a mental break down and reads back my order.)

Female Worker: “You had the [Breakfast Sandwich] and a medium double-double coffee, yes?”

Me: “No, sorry, the double-double should just be two cream and one sugar.”

Female Worker: “Ok, your total is [total].”.

(She hands out the debit machine and walks away while I finish the transaction, but does not return for quite some time. The automatic drive-thru window has shut and I am left holding their debit machine out the car window in -30 C (-22 F) weather. Finally, she comes back and takes the machine.)

Female Worker: “Did you have an extra-large triple-triple sir?”

Me: “No, it was a medium two cream and one sugar.”

(She nods and walks away. After more waiting and me being the only one in the drive-thru lane the girl comes back with the deer-in-headlights look on her face.)

Female Worker: “Here is your food, sir. Have a nice day.”

Me: “Wait, I need my drink!”

Female Worker: “Medium double-double?”

Me: “No, it is medium two cream and one sugar.”

(After even more waiting, a male worker with the look of hating his very existence on this earth, approaches the window.)

Male Worker: “Here is your medium double-double, sir. Have a nice day.”

Me: *speechless* “Thanks! You, too!”

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Doesn’t Know Wheat You Mean, Part 3

| Salt Lake City, Utah, USA | Employees, Food & Drink, Health & Body, Ignoring & Inattentive, Lazy/Unhelpful

(My friend has a very severe case of Celiac disease and cannot eat any gluten without getting incredibly ill. She’s very cautious about what she eats and always makes sure to request gluten free when ordering food, either for delivery or in a restaurant. It’s Saturday night and we’re having game night at her house. My husband and her husband decide they really want pizza, so we call one of the few local pizza places that guarantee a gluten-free crust with no cross-contamination. When the pizzas arrive, we all start to dig in, until friend realizes something is very wrong.)

Friend: “Ugh! This isn’t gluten free! This is thin crust!”

Me: “Are you sure? Maybe the gluten free is a thin crust.”

Friend’s Husband: “Here, let me taste it.” *he takes a bite* “Nope, definitely not gluten free, and there’s flour all over the bottom of it.”

Friend: “Grrr! Give me the phone, this is bull****!” *dials the restaurant* “Yes, I just had a pizza delivery to my house, and I specifically ordered a small gluten free with bacon and mushrooms, and I can guarantee this is not gluten free.”

(Pause.)

Friend: “Yes, I would love to speak to your manager.”

(Pause.)

Friend: “Hi, yes, I just ordered from your store and specifically ordered a small gluten free pizza with bacon and mushrooms, and not only is this not your gluten free crust, but it’s covered in flour.”

(Pause.)

Friend: “No, I can’t just ‘eat the pizza;’ I have Celiac disease. Do you know what that is?”

(Pause.)

Friend: “No, it’s not a fad diet. It means if I eat gluten I end up throwing up and having diarrhea for days.”

(Pause.)

Friend: “What I want you to do about it is remake the pizza correctly and have it delivered.”

(Pause.)

Friend:

“Yeah, I’m sure you are busy, given that it’s Saturday night, but if you guys had done it correctly the first time this wouldn’t be an issue.”

(Pause.)

Friend: “NO, I AM NOT GIVING YOU MY CREDIT CARD NUMBER! YOU MESSED UP MY ORDER! I AM NOT PAYING FOR A SECOND PIZZA WHEN YOU’RE THE ONES THAT SCREWED UP!”

(Pause.)

Friend:“YES, IT HAS TO BE DELIVERED TONIGHT. I WOULD LIKE TO ACTUALLY EAT TONIGHT!”

(Pause.)

Friend:“Okay, let me explain what I would like from you. I do not want a voucher. I do not want a refund. I just want to be able to eat tonight. I don’t care if it’s going to take 45 minutes to get another pizza to me. Please just remake the pizza, how I ordered it, and have it delivered as soon as possible.”

(Pause.)

Friend:“Okay, great.

Me: “Wow, so, how’d it go?”

Friend: *gives me the dirtiest look I’ve ever seen*

(When her replacement pizza arrived the delivery guy knocked and then left it on the porch before we could grab the door. It was gluten free – but bacon and peppers instead of bacon and mushrooms. She ate it anyway and hasn’t ordered from there since.)

Related:
Doesn’t Know Wheat You Mean, Part 2
Doesn’t Know Wheat You Mean

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A Hot Slice Of Not Nice

| St. Louis, MO, USA | Bad Behavior, Bosses & Owners, Food & Drink

(I am in a meeting with my boss when the phone rings. Note, we are a group of FIELD TECHNICIANS. He gets this annoyed look on his face and picks it up.)

Boss: “[Boss], office.”

(Listens for a bit, and then grabs a clipboard.)

Boss: “Sure, we can do that. What size? Okay, what toppings? Yeah, yeah, let me read that back. Three large pizzas. two pepperoni, one sausage. Okay, those will be ready for pick up in 30 minutes.”

(He hangs up, balls the paper up, and tosses it in the trash. At this point, I’m looking at him really confused.)

Boss: “I get a call like that about every other day. I got tired of trying to explain that this isn’t the pizza shop. They’ll figure it out in about 30 minutes when they go to pick up their pizzas.”

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