Category: Food & Drink

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Gluten Intolerance Versus Gluten Ignorance, Part 2

| NY, USA | Bad Behavior, Employees, Food & Drink, Health & Body

(I always ask for no onions on my burger, but they always put onions on my burger every time, almost like they are doing it on purpose. Today I try something new.)

Me: “I would like a burger with no onions.”

Cashier: “Why not?”

Me: “I’m gluten free.” *I am not gluten intolerant*

Cashier: “Oh, I’m sorry, I’ll make sure you don’t get any onions.”

(I don’t think I was totally in the right, but they made my burger correctly!)

Related:
Gluten Intolerance Versus Gluten Ignorance

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An Alco-Hole In Your Reasoning

| NC, USA | Employees, Family & Kids, Food & Drink

(My mom and I are the weird customers in this story. My mom and her partner just bought a house together, and we go to a store that specializes in wines and beers to pick out some refreshments for the house-warming party. Of note: we’ve always had a weird vocabulary, my mom almost never drinks, and I’m 16 when this takes place.)

Mom: “Hmm…” *trying to figure out what beer to get*

Employee: “How can I help you ladies today?”

Mom: “Well, we’re having a little get-together, and I’m just now realizing I have no idea what I’m doing.”

Employee: *turning to me* “And, may I ask, how old are you?”

Mom: “My daughter’s sixteen, but she’s with me.”

Me: “I’m just here in a pack-mule capacity.”

Mom: “I’ve never been big on alcohol, and I suspect she takes after her mother in that regard, but I know most of the people who are coming to our house-warming party would want a beer or a glass of wine. Can you help us?”

(The employee helped pick out some general crowd-pleasers, but kept eyeing me like she expected me to pop the lid off a bottle and start chugging it down. My step-mom ended up declaring one of the picks to be her new favorite wine!)

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Not How Diabetes Works But Okay

, | MI, USA | Bosses & Owners, Food & Drink, Health & Body

(I’ve been working at a fast food restaurant for a month and a half at this point, but I have yet to learn everything. I’m making an iced coffee with flavoring when one of the managers comes over to the drink station with an order of her own.)

Manager: “That’s a lot of stuff in there. What did you put in?”

Me: “Cream, flavoring, and liquid sugar. Why?”

Manager: “Oh God, dump that out. You only put the liquid sugar in if there’s no flavoring.”

Me: “Oh, okay.”

(I dump out the concoction and start doing it correctly while my manager works on her drink.)

Manager: “That was going to have too much sugar. That was practically diabetes waiting to happen.”

Me: *without hesitation* “Like the rest of our food?”

Manager: “…Touché.”

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Cost You Rosemary And Time

| Hutchinson, KS, USA | Bosses & Owners, Food & Drink, Ignoring & Inattentive, Lazy/Unhelpful

(It’s opening day for a new restaurant in town. My husband and I have decided to brave the crowds and try it out for lunch. We’re pretty easy-going and we’re understanding when things aren’t perfect, especially when things are busy, but this restaurant’s opening was a cluster-f***. We wait 20 minutes to get our drinks, another hour to get our food. We rarely see our server. I had ordered rosemary garlic fries to go with my sandwich, which is an up-charge. However, they run out of rosemary garlic fries before making my order, so I end up with regular fries and an apology, which is fine. Time for the bill.)

Me: “Excuse me, you charged us for a meal we didn’t order, and the rosemary garlic fries are still on the bill even though I didn’t get them.”

Server: “I’ll get that other order taken off, but the fries are on there because you ordered them.”

Me: “Yes… I ordered them, but you were out, so I didn’t get them.”

Server: “But you ordered them.”

Me: “But I didn’t GET them, so I shouldn’t have to pay for food you never brought me.”

Server: “But you ordered them.”

Me: “I’m not paying for something you never brought me.”

Server: “Let me get my manager.”

(Time passes… my husband is dying trying not to laugh at this point.)

Manager: “Was there a problem with your order?”

Me: “No, but you were out of the rosemary garlic fries so I ended up with regular fries. I’d like the up-charge for the rosemary garlic fries taken off.”

Manager: “But you ordered the rosemary garlic fries.”

Me: “But I didn’t get them. You were out. No one brought me rosemary garlic fries. I shouldn’t have to pay for something I never received.”

Manager: “But you ordered them.”

Me: “What part of this aren’t you getting?”

Manager: *visibly angry* “Okay, fine, just give me a minute.”

(Time passes… the server comes back and gives me our updated bill. The manager had comped 50% of the bill just to shut me up. All I wanted was to NOT pay the $3 up-charge for fries I didn’t get. That restaurant lasted two months before going out of business. We weren’t surprised.)

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Take A Swig Of Swine

| San Antonio, TX, USA | At The Checkout, Awesome Workers, Food & Drink

(It’s the late 90s and there is a popular new sandwich. We are going through the drive-thru to get dinner, it was very late…)

Worker: “Welcome to [Fast Food Place]. What can I get you?”

Husband: “I’d like a [Popular New Sandwich] with bacon to drink.”

Worker: *without missing a beat* “Sir, we here at [Fast Food Place] can do many things, but we cannot give you bacon to drink.”

(I wish you could tip fast food workers!)