Category: Ignoring & Inattentive

Management Is Not Their Calling

| England, UK | Bosses & Owners, Ignoring & Inattentive, Lazy/Unhelpful, Movies & TV

(In one screen, due to the special effects used, there always needs to be a staff member present and if different films are showing, it has to be changed over manually by a manager.)

Me: *frantically running out of the screen*

Supervisor: “[My Name]? What are you doing?! Get back in the screen!”

Me: “It’s playing the wrong film!”

Supervisor: “What?”

Me: “It’s supposed to be [Film A – a 12A/PG-13 rated film] but it’s showing [Film B – a 15/R-rated film] and I’ve radioed for a manager four times and they’re not responding! There are kids in the screen!”

Supervisor: “Oh, god!” *into their radio* “Manager receiving!”

(They call through three more times in two minutes but there’s still no response.)

Supervisor: *turns to me* “I’m going to projection. You get back in there and answer any questions. Let me know when the right film is showing.”

(Eventually we got it sorted and though a few people were annoyed, they calmed down when the right film started. The supervisor came to speak to me once the film cleared out.)

Supervisor: “So I went to the office to see what was going on with the managers.”

Me: “Were they in a meeting?”

Supervisor: “No. [Manager #1], [ Manager #2], and [Manager #3] were all sitting there with their radios turned off.”

Me: “Are you kidding me?”

Supervisor: “So I told them how the wrong film was cued up and that I’d just changed it but there may be customers wanting to complain afterwards. And do you know what they said?”

Me: “What?”

Supervisor: “They asked why we didn’t call them.”

You’ve Been Reported

| UK | Bosses & Owners, Ignoring & Inattentive

(I create a report for my manager every week covering the previous week. I leave it on his desk or on his keyboard, in full view, every Monday morning before he arrives. In the last couple of months, however, he has gotten lax in his organisation, and as a result, loses track of them and asks me for them as though I haven’t done them. I always reply with “On your desk,” which usually satisfies him. I’m called to his very messy office one morning. As I walk in, there are three others with him, one of which is my manager’s director.)

Manager: “Sit down, [My Name].”

Me: *while moving several of my reports off a chair and sitting down* “What’s this about?”

Manager: “Well, we have been discussing your lack of cooperation as of late.”

Me: “Okay, how?”

Manager: “Specifically, [Report]. Now, you know that this report is very important to me, and I need it first thing Monday morning—”

Me: “Which I have produced consistently since I designed it, two years ago.”

Manager: “…I haven’t seen it in three months. All you have said is—”

Me: “It’s on your desk. In fact I just put the one I made yesterday on the floor so I could sit down.”

(I pick it up and present it. My manager looks through it and starts to blush. The director then takes it.)

Director: “You were just lambasting him for something that has been in this office for 24 hours? You needed this for your meeting yesterday, and it was readily available! [My Name], I want you to find the last three months of reports, if you can.”

(I set to work and after 20 minutes I finally find all of the missing reports. My manager and director just stare at them.)

Director: “[Manager], you have been blaming [My Name] for weeks, and all this time…”

(He then got up and left, followed by the other directors. My manager just told me to go and that was the last I saw of him. I learned from HR that he went on sick leave due to stress and depression, and eventually quit. I was offered his job, but after realising he was crumbling with no support from anyone, much less that director, I quit as well. No job is worth that.)

Needling Through The Lack Of Empathy

| CA, USA | Employees, Health & Body, Ignoring & Inattentive

(I have to go to the hospital to get a spinal tap, which is normally a very easy procedure; however, I am terrified of needles to the point of panic or worse. A few days before, the charge nurse calls and I tell her that I will need sedation because there is a 99.9% chance I’ll flip out. She is extremely sweet and says it will be ready and she completely understands. The day of the procedure, the nurse working explains the procedure but has no mention of sedation or anything along those lines. When the phlebotomist comes to take my blood I start freaking out.)

Fiancé: “What about the IV for the sedative? Can you please take the blood through there before the saline and sedative are attached?

Nurse: “She is not getting a sedative. It is a simple procedure.”

Fiancé: “She called ahead. She is terrified of needles and will need sedatives so you can do the spinal tap.”

Nurse: “That is not necessary and overkill. I’ll see what we can do though.”

(When the nurse comes back, she without a word starts setting up the IV. As she starts trying to find my vein she gets increasingly frustrated, as my veins are hard to see when I am calm, much less freaking out. She starts off where my arm bends, stabbing that area four times with me getting more upset. She then goes to my wrist where she proceeds to jam into a bone causing me to lose it and go into a full panic attack. She goes to the forearm on the same arm and pokes me five or six times, finding the vein but being unable to thread it through.)

Fiancé: “Can you find the vein?”

Nurse: “Yes, but the needle won’t go in.”

Fiancé: “Maybe that is because she can’t breathe and can barely keep her arm still. Can you please give her a break?”

Nurse: “FINE!” *storms out, leaving the needle sticking out of my arm*

(My fiancé spends the next 15 minutes calming me down and keeping me from looking at or moving my arm until the charge nurse comes in.)

Charge Nurse: “Oh, my God, it’s still in her arm?!”

Fiancé: “Yes. Can you please take it out?!”

Charge Nurse: “Of course! I’ll be finishing the IV for you today, too.”

(The nurse spends a good ten minutes trying to figure out where to put the IV, as my right arm is mangled beyond belief and my left has already been used for a blood draw. When she finally finds a spot, she is in and out in five minutes. Ten minutes later, a male nurse comes in and takes me to a room to get the spinal tap done. I am waiting for ten minutes before the doctor comes in.)

Doctor: “All right, sweetheart, they need to take you back to the waiting area. You are getting a sedative and this room does not have the correct equipment to monitor your vitals.”

Me: “Seriously? This whole thing has been a nightmare. How does no one know I needed a sedative? I made sure that was clear before I came.”

Doctor: “I honestly don’t know because it is in your chart. It will be five more minutes and we will get this over with okay?”

(From that point on the whole thing (including the sedative) took about 25 minutes. When I went back into the waiting area, the nurse dismissed me within 20 minutes which ended up being a horrible idea because I reacted badly to the procedure. However the only solution to my reaction was to go get a blood patch at the same place, so I refused and dealt with serious pain throughout my head for 9 days. I realize I made an easy procedure harder; however, I was there from 7 am to 12:30. Had they listened to me from the beginning, it would have taken an hour, tops.)

Made A Whoopie Whoopsie

| Toronto, ON, Canada | Employees, Food & Drink, Ignoring & Inattentive

(My dad and I are visiting family in Toronto. We are going to get food and drinks for everyone. We are the only customers there.)

Dad: “Hi, I want two small black coffees, a cream cheese bagel, and uh–” *looks at me* “What do you want?”

Me: “A chocolate whoopie pie doughnut, please.”

Dad: “…and a chocolate doughnut.”

Cashier: “Okay.”

(I’m watching the screen that shows the order and notice she typed the wrong doughnut.)

Me: “Um… did you tell her I wanted a chocolate whoopie pie doughnut?”

Cashier: *annoyed* “I know what you want. I just typed in the wrong thing.”

(My dad and I know how easy it is to make a mistake, so we don’t say anything. A few minutes later:)

Cashier: “Okay, here’s what you ordered…” *puts everything but the doughnut and a coffee on the counter*

Dad: “Um…. you forgot the doughnut and coffee.”

Cashier: “Oh! I’ll go get them.” *takes a long time to get the coffee*

Me: “You, forgot the whoopie pie doughnut.”

Cashier: *annoyed sigh, gives me a box*

Dad: *leaving the store* “This coffee tastes weird. So… how’s your doughnut?”

Me: *looks in box* “They gave me the wrong doughnut.”

Some Employees Just Can’t Cut It

, | Houston, TX, USA | Employees, Ignoring & Inattentive

(My young son and I are picking up some lumber at a well-known home improvement store for my husband. I find the cutting station and wait for Employee #1 to finish another order. While I am waiting, Employee #2 approaches me.)

Employee #2: “Can I help you find something?”

Me: “Yes, please. I need two 40-inch pieces of 2-by-8.”

Employee #2: “2-by-8? That’s over here, let me show you.”

(I follow Employee #2 into the lumber section and watch him pull out a 2-by-4.)

Me: “Isn’t that a 2-by-4?”

Employee #2: “Yeah, it’s a 2-by-4-by-8-feet.”

Me: “No, no, sorry. I need 2-by-8.”

Employee #2: “Well, how much do you need?”

Me: “I need two 40-inch pieces.”

Employee #2: “We have 2-by-8-by-4-feet, 6-feet, and 8-feet.”

Me: “I guess I need 8 feet, then.”

(Employee #2 walks me over to the correct lumber.)

Employee #2: “Here they are!”

(Because I have my young son with me, I have no way to transport such a long piece before it’s cut.)

Me: “…”

Employee #2: “Did you need anything else?”

Me: “Yes, I need it cut into two 40-inch pieces.”

(Employee #2 grabs two 2-by-8s.)

Me: “No, I just need two 40-inch pieces, not two whole ones.”

Employee #2: “Oh, you need it cut?”

Me: “Yes, please…”

(Employee #2 and I walk to the cutting station and he cuts *one* 40-inch piece for me.)

Employee #2: “Here you go!”

Me: “I need one more of those…”

(Employee #2 cuts another 40-inch piece for me and also gives me the leftover piece. I just take it at this point.)

Employee #2: “Anything else?”

Me: “No, that’s it, thanks.”

(I’m amazed he managed to cut it the right length!)

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