Category: Lazy/Unhelpful

The Bosses Need To Clean Up Their Act

| MN, USA | Bad Behavior, Bosses & Owners, Lazy/Unhelpful, Liars/Scammers

(We have a health inspection and it doesn’t go totally well. The owner has a lot of unfinished construction projects going on including floors, seating, tiles, plumbing, and hoods. I had worked the night before, but apparently the owner’s son made a pizza after we closed and made a mess in kitchen, and guess who is blamed? I have two bosses, husband and wife, both lazy in cleaning.)

Boss #1: “We failed the health inspection because you didn’t clean that well.”

Boss #2: “I don’t get why you can’t ever do your god-d*** job and just clean! It’s not that hard to do; after all, we all do it daily!”

Me: “What did they say about the unfinished projects all over for the last four years?”

Boss #1: “This is about you. You didn’t clean properly; the whole pizza line was just covered in toppings and flour all over the place. The bar had drinks spilled all over.”

Boss #2: “Besides, don’t talk to us about our jobs; we can get away with it because we can claim we can’t afford it, but now we’re going to be fined and it’s your fault.”

Boss #1: *addressing to the coworkers just entering their shifts* “Well, everyone blame [My Name] for the lack of raises you will get since he is too lazy to clean properly. Because of him, no one is getting a raise this year. We never take any time off because we are always here working and trying to make our place successful so we can one day retire and/or open a franchise of this place.”

(They were just on vacation less than a week ago for six days to see a concert and celebrate a wedding of a family friend. A month before that they were gone for two weeks for spring break. All the while I haven’t had vacation time in almost three years. I only stay because I need the money, but at this point who knows if I will stay. I hope things improve but they don’t look promising.)

Please, No S’More!

| Plant City, FL, USA | Employees, Food & Drink, Ignoring & Inattentive, Lazy/Unhelpful

(My boyfriend and I are regulars at our local chain coffee shop so they always make our drinks without question or issue, and the baristas and I get along well; they know I’m not a problem customer and I only care about my drinks tasting good and being caffeinated, rather than tiny details. My boyfriend and I are in a neighboring town and stop at their chain coffee shop of the same name. It should be noted that I have a mild dairy intolerance. I can handle a little in various forms, but drinking a latte made from dairy milk will make me sick, especially with added whipped cream.)

Me: “Hi, can I get the S’mores drink, but in a hot latte form, and with coconut milk, please?”

Employee #1: *scowls* “Uh… I don’t think we can do that.”

(Another employee overhears and meanders over to the register. They talk to each other while never taking their eyes off the register screen, but clearly aim their words at me, though they never make eye contact with me.)

Employee #1: “She wants a S’mores in a hot latte.”

Employee #2: “We can’t do that.”

Me: *not wanting to be THAT customer, but not having a choice at this point* “Sorry, but they do it for me at my regular [Coffee Shop] without a problem.”

Employee #2: *sighs dramatically* “Uh… fine, okay…” *points to register screen while Employee #1 rings it in* “I guess just put in vanilla latte, and then marshmallow cream… okay… and now chocolate.”

(They finally get it rung through all the while their attitudes and facial expressions make it clear that I’m a huge inconvenience for this order.)

Employee #2: *still staring at screen instead of looking at me* “We do layers in the S’mores drink so the layers won’t be there if we make it hot. Just so you know.”

Me: “That’s fine. All the flavors are going to the same place anyway.”

(I laugh to attempt to break the tension.)

Employee #2: *sighs dramatically again and walks away*

Employee #1: *scowling* “That’ll be [total].”

Me: *pulls out my phone to scan my membership barcode from the payment app*

Employee #1: *harshly* “Hold on, I need a NAME first.”

Me: *taken aback* “Oh, um, [My Name].”

Employee #1: “NOW you can scan.”

(I scan and then my boyfriend decides he wants a sandwich. He doesn’t eat pork and, again, our regular shop obliges this with ease.)

Boyfriend: “Can I get a bacon, egg, and gouda sandwich without the bacon?”

Employee #1: *suddenly smiling and way more polite* “Sure! Okay, your total is [total].”

(I scan the barcode again for payment. I take a step to the side to wait for our order and I hear my name called. The barista is holding my empty cup, so I walk up to him.)

Barista: “Sorry, what was it you wanted, exactly? They put ‘Ask Me’ on the cup along with all this stuff.”

Me: “Oh, a S’mores in the form of a hot latte, please.”

Barista: *smiling nicely* “Okay, cool. Thanks! That’s easy to make.”

(In the meantime, my boyfriend has gotten his sandwich. He opens it to make sure they’ve taken off the bacon…which, of course, they haven’t. He doesn’t feel like dealing with the rude people at the counter again, so he just picks it off and throws it away. At this point, we’re both pretty irritated at the first two employees for their bad attitudes and for getting my boyfriend’s simple order wrong. We’re talking about it amongst ourselves while waiting for my drink. The barista overhears and comments about how he always makes himself lattes out of the frappuccino drinks flavors, and that it’s not hard to do. He even said that the flavors blend together and it tastes the same anyway, so it shouldn’t matter. I tell him I’m not upset with him and it’s not his fault. He hands me my drink, I thank him, and we leave.)

Me: *in the parking lot, inspecting the label on the side* “Wait… this doesn’t say coconut milk on it. I can handle a little whipped cream, but if I drink a whole cup of milk, we’re going to have issues.”

(My boyfriend nods in agreement and we go back in. I approach the nice barista who made my drink.)

Me: “Excuse me, but did you make this with coconut milk?”

Barista: “Did you want coconut milk?”

Me: *sighs* “Yeah, I told the cashier that, but if she didn’t put in on the cup I couldn’t have expected you to know. It’s not your fault.”

Barista: “Sorry about that. You can keep the other one. Maybe for him?” *gestures to my boyfriend*

Me: “Oh, okay. Thank you. Sorry about this.”

Barista: “Don’t worry about it. It’s our job to make sure you get out of here with the right drink.”

Me: “Thank you. I’ll be leaving here today with a smile on my face completely because of you. I’ve never encountered such attitude at [Coffee Shop] as we had to deal with, with those two.” *gesturing to the register area*

Barista: “I’m sorry about that.”

Me: “Thanks, but again, it’s not your fault. I appreciate you being so helpful and nice.”

Barista: *finishes making my drink* “There you go. Have a great day, now.”

Me: “Thanks. Same to you!”

(He had remade my drink in a size bigger than what I’d ordered. My boyfriend and I talked for a while on the car ride about how stupid that situation had been, and if it hadn’t been for the barista who actually made my drink(s) we would have left in pretty bad moods. We wanted so badly to tip the nice barista, but we knew that they pooled tips and we really didn’t want to tip the rude employees. Definitely will be thinking twice about going back to that particular coffee shop, for sure!)

Funny Because It’s True

| OK, USA | Coworkers, Lazy/Unhelpful

(I set up items in our system for salespeople to put on order. I have a conversation via email with a salesperson near the end of the day.)

Salesperson: “Please set up attached item?”

Me: “Can I do this tomorrow? I’m reading funny stuff online.”

Salesperson: “Sure.”

Me: “LOL! You believed me!”

Salesperson: “Well, it really can wait until tomorrow.”

Me: “Okay, good, because I really am reading funny stuff online.”

Skipping Out Closing Duties? Nailed It

| Dublin, Ireland | Lazy/Unhelpful, Non-Dialogue

I get my nails done quite late in the evening. The nail technician is really friendly and polite and we have a lovely chat. However it seems to me that my simple file and French manicure is taking quite a while – to the extent that I even ask her if she’s new (she isn’t). I hardly ever get my nails done and I can’t look at my phone to see the time while my nails are drying, so I think I must be imagining how long it’s taking.

While she is doing my nails the other technician finishes with her customer, cleans up quickly and efficiently, and gets the place ready for the morning. I notice she seems really grumpy, just short of being rude to both me and my tech. I give my tech a relatively big tip because she was so friendly and it was such a relaxing experience.

As I’m walking away I get out my phone to check the time: I had been there for almost an hour!

I realised the technician had been dragging out my polish to make her colleague do all the closing work, and had even managed to land herself an extra big tip in the process.

Unfortunately they’d already closed, I don’t remember either of their names, and I wasn’t in that area for a while afterwards, so I couldn’t do anything about it – but I hope her colleague or manager talks to her about being so selfish.

Still Hoping It Will Just Be An iFad

| Oscoda, MI, USA | Employees, Lazy/Unhelpful, Technology

(While on a trip with my mom and cousin, I go into a secondhand shop in my former hometown. When I still lived near the store, I knew that they only accepted cash, so I am happy to see a sign stating that they now accept credit cards. There is only one employee in the store, an older man. I pick out a few items and take them to the register, but as soon as I take out my card…)

Employee: “Sorry, I can’t take that. I can only take cash.”

Me: “But your sign says…”

Employee: “I know. If my daughter were here she could help, but I dunno how to run this thing.” *he points to an iPad with a card reader plugged into it*

Me: “That’s easy. I can show you, since I don’t have any cash on me.”

Employee: “Naw, I’m never gonna figure it out.”

(I had to go back out to the car and ask my cousin to lend me some money.)

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