Category: Money

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Tried To Change The Outcome

| Greenville, SC, USA | Bosses & Owners, Extra Stupid, Money

(I am stopping by a local burger place known for their king-like mascot. After placing my order in the drive-thru I pull up to pay. This is where all the fun begins…)

Cashier: “The total is [something less than 10 dollars].”

Me: “Here you go.” *hands over a ten dollar bill*

(Without looking, the cashier opened her till, took out a few bills and handed them back to me. When I look in my hand I see the ten I had just given her along with a twenty dollar bill.)

Me: “Um, ma’am? You gave me thirty dollars back in change.”

(Cashier just has a blank expression.)

Me: “I… gave you a ten. You gave me back way too much money. Your till is going to be short. My change should be [somewhere around two dollars].”

Cashier: “One second, sir.”

(She disappears for a minute, and then comes back with a gruff looking manager.)

Manager: “Is there a problem with your change, sir?”

Me: “Yes. Your cashier gave me back too much money. I paid with a ten, and she handed me thirty dollars back. She’s going to be short, and I just wanted to make sure her till wasn’t going to be off.”

Manager: “Sir, I watched her give you correct change. I don’t know what kind of scam you’re running, but it isn’t happening here. Here’s your order. Now get out of our drive-thru.”

(And that is how you get paid to eat at a burger place. I wish I could have seen the looks on their faces when her till was short at least thirty dollars.)

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Check The Check: It’s In The Name!

| IL, USA | Employees, Ignoring & Inattentive, Money

(I work for a competing bank, yet leave my accounts at my old credit union for convenience. I do everything online or at the ATM and have visited a branch maybe once or twice. I have just received a fairly large check (over $10k) from my insurance company for my totaled car, and figure that depositing it in person would be the best option. I visit a branch I’ve never been to and walk up to the teller.)

Me: “Hi! I just need to deposit this today. If you need to put a hold on it, that’s totally fine, too. I don’t need it right away.”

Teller: “Oh, no, we won’t need to do that! I’ll just put that in your account right now.”

Me: “Do you need my ID? That’s a large check.”

Teller: “Not at all! I know you.”

Me: “No, you don’t.”

Teller: “Well, of course I do!”

Me: “I’ve never been to this branch. I do everything online.”

Teller: “It’s okay. I see you work for [Competitor]. You’re fine!”

Me: “Please, just check my ID…”

(The first thing I did when I got home was to log on to my online banking to make sure the check actually went into my account. Thankfully, it did!)

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A Sweet Thought(less)

| UK | Coworkers, Food & Drink, Money

(A colleague has broken her arm and a few others are doing a collection to get her a present and a card.)

Colleague #1: “I don’t know what we should get. Can you help me decide?”

Colleague #2: “I’ve got two minutes before my meeting. How much money do we have?”

Colleague #1: “Uhh… five pounds… thirty.”

Colleague #2: “What about a chocolate selection box?”

Colleague #1: “That’s not very thoughtful…”

Colleague #2: “Well, with two minutes and five pounds thirty, that’s as much thought as you’re gonna get from me!”

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Has The Computer Power To Say No

| OR, USA | Employees, Money

(I’m a computer nerd and my friend is… not. She needs to buy a new computer and has asked me to come along to make sure she gets the right one. An employee comes over when he sees us looking at the display models.)

Employee: “Good morning, ladies. Can I help you find something?”

Friend: “I need a new computer.”

Employee: “I’m sure we can help you with that. What kind of stuff do you plan to do?”

Friend: “Uh, just Facebook and YouTube and stuff.”

Employee: “Sure, I’ve got just the one for you.”

(He takes us to the next aisle where he shows us a computer that is better suited for gaming or programming and is about $400 more expensive than the one we’d been looking at when he came over.)

Friend: “This is a little too expensive for me. Do you have anything cheaper?”

Employee: “Oh, that’s no problem. We have an excellent financing options. I’m sure you can afford $20 a month.”

Friend: “[My Name], what do you think?”

Me: *to Employee* “Do you get paid on commission?”

Employee: “Partially, why?”

Me: “Because you’re trying to upsell her something she doesn’t need or want. [Friend], the one we were looking at earlier makes more sense for you.”

(She ended up buying the cheaper computer and we told the employee we didn’t need his help so he probably lost his commission.)

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Hellish Resources

| NM, USA | Bosses & Owners, Money, Non-Dialogue

During my career with a major oil company I learned early on that Human Resources does not exist to make my life easier. Here’s one of the most frustrating instances.

In the mid 1980s there was an oil discovery in New Mexico near the Texas border. As it looked to be significant, we and several other companies ramped up personnel in the region. There was only one small town in the area suitable for offices and living so everyone was sent there. Unfortunately, the town had a population under 30,000, so moving several hundred professionals and support staff in all at once caused a significant spike in real estate prices. Even more unfortunately, we were the last company to decide to move in so we were hit with the highest prices and the worst homes.

As it turned out, the discovery was a bust and a few years later everyone pulled out. Again, we were the last company to make the decision, so we were putting our houses, which had been far overpriced to begin with, onto a glutted market. Individuals were looking at losing 50 to 75% of their purchase prices, a significant hit.

As you can imagine there was a tremendous amount of complaining among the affected employees. It reached a point where corporate HR sent representatives out to address the issue. We gathered into an auditorium to hear what we hoped would be a rescue plan.

We were disappointed. Basically, the HR reps were telling us that we were on our own and the company wouldn’t help us. People began to get angry with the message and the questions got testier. Finally, one man asked what he was supposed to do given that the company’s decisions put us at a disadvantage coming and going.

There was a young woman from HR on the panel who responded. I’m not sure how long she had been with the company but she obviously had little real world experience. Her answer, and I quote, was: “You should have bought more responsibly.”

There was no lynching, not even a small riot, but the noise level got to the point the meeting broke up. Luckily for us, the head of the exploration company for which we worked over ruled the HR scrooges and incentives were provided to minimize our losses.

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