Category: Money

Shredding Your Hopes Of A Deposit

| Kansas City, MO, USA | Employees, Money

(I made a deposit of $185 in my bank account on Friday night, using the night deposit box. It is now Tuesday, and the deposit has not been applied to my account. Due to overdraft protection, a check I have written is processed in spite of insufficient funds, so I now have a negative balance. I go to the bank several times a week to deposit checks I receive from my clients, so most of the tellers know me. I walk into the bank.)

Teller #1: “Hi! What can I do for you today?”

Me: “Well, I have a problem. I made a deposit on Friday in the deposit box, and the money is not in my account.”

Teller #1: “Okay, was it in an envelope?”

Me: “Yes, with a deposit slip from this checkbook.” *hands her my checkbook*

Teller #1: *looks up my account* “Okay, the good thing about banks is we keep records of everything. If it is here, we will find it.”

(She goes into the back, and several minutes later, a second teller approaches me.)

Teller #2: “How much was your deposit?”

Me: “$185.”

Teller #2: “And when did you make it?”

Me: “Friday night. You had already closed, and I think it might have been 6:30 or 7:00.”

Teller #2: *nods and goes back into the same room as the first teller*

Teller #3: “Hi, [My Name]! How are you today?”

Me: “Well, they are trying to find a deposit I made Friday, but other than that I’m fine.”

Teller #3: “Oh! Well, I’m sure they’ll find it.” *runs off to help them*

(A few minutes later…)

Teller # 1: “We’re going to take the deposit box out, and we’re still looking. Don’t stress about it. Everything will be fine.”

Me: “Okay.”

Teller #1: “We will find it. You know what? How about you sit down over there.” *points* “It’s better than you pacing and worrying here at the counter.”

Me: “Okay.” *sits*

(I wait for several minutes, watching people scurrying back and forth from the vault and listening to Teller #2 and Teller #3 trying to help other customers at the same time that they are looking for my deposit. Finally, Teller #1 comes out to talk to me.)

Teller #1: “Okay. We have eliminated everything except the security camera and the shredder. We are going to go through both, but that will take awhile. So how about you give me more information about what we are looking for and go home, and we will let you know.”

(A little over an hour after I got home, I got a phone call, but I didn’t answer it in time. Soon after, I got a text message from the bank to login to my account. I did, and saw that the balance was adjusted to reflect my deposit and my overdraft fees were removed. This is why I now take pictures of all deposits I make.)

A Typ000

| NJ, USA | Bosses & Owners, Money, Non-Dialogue

I work as a check processor for a bank. My job is to look at a picture of a check that someone has taken for mobile deposit, and input the amount to make sure it is correct. You have to input the amount without a decimal, so a $200.00 check is input as 20000. This is all I do, all day, and I am pressured all the time to go faster and faster.

The president of the bank, who usually stays up on the “executive floor,” will sometimes grace us with his presence and pretend to talk to us. He always calls you “buddy” or “friend,” before asking how your day is and immediately walking away while you answer.

One day, I miss-type a check for $200,000.00 and type 20,000,000.00. Luckily the client called and let us know he suddenly had all this money, and the president came down angrily yelling for “Dale” – not my name. Upon hearing that we didn’t have a Dale he just looked at us all and said, “Don’t let it happen again.” I’ve never been so happy to have a boss not even think enough of me to remember my name…

You Forgot The Fun Fee!

| Toronto, ON, Canada | Ignoring & Inattentive, Money

(I’m at a movie theatre with my kids and their friends and we’re early for the movie, There is an arcade in the waiting area and although I don’t usually give them money for those, I decide to today. I have a $5 bill and go looking for the change machine, but since this is 2016 instead of 1986, you need to buy a card to use in the games so I approach the cashier.)

Me: “Hi. So, how does this work? I just want to let each of the kids play one game.”

Cashier: “You need to buy a card and we sell them in these denominations.” *shows me a screen with $5, $25, $50, etc.*

Me: *somewhat annoyed that I can’t just give each kid a dollar to play a game* “Okay, I only have a $5 bill. The $5 card is just $5, right? No extra charges, fees, or anything more?”

Cashier: “Yep, the cards only cost that amount, nothing more.”

Me: “Okay, great. Since this is the only cash I have, I’ll take a $5 card please.” *handing him my $5 bill*

Cashier: “That will be $5.65.”

Me: “Wait, you said it was only $5, nothing more.”

Cashier: “Well, of course there is tax. I didn’t think you meant that.”

(At least I found some change at the bottom of my purse. Since when are arcade games taxed?!)

Pay With Zero Delay

| Austria | Crazy Requests, Ignoring & Inattentive, Money

(I returned a defective item with a well-known online store and receive an invoice for 0.00 Euros for the replacement. Considering this the end, I put it on the paid bill pile, until the “friendly reminder” reached me that they now want 0€ and a “reminder” fee of 15€. Cue my call with their support.)

Me: “I got a ‘reminder’ for a zero-Euro bill.”

Support: “Yes.”

Me: “Yes what? I’m now supposed to pay a delay fee for a bill that was ZERO EUROS!”

Support: “Yes, I have it here on my computer. You didn’t pay the original invoice so we had to send you a reminder and that entails a delay fee.”

Me: “Lady, how am I supposed to pay ZERO EUROS? It is absolutely impossible to transfer zero Euros.”

Support: “Well, now you can pay 15, can’t you?”

Don’t Throw Electronics Or You’ll Be Charged

| MA, USA | Employees, Money, Technology

(We are cleaning out the electrics closet.)

Electrician: *pulling something out of a plastic bag* “I don’t know what this is, but it looks like it costs money. Don’t throw it out.”

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