I work at a large multi-national company. The culture there is that if you needed to communicate with someone, no matter if they were in your time-zone or not, you picked up the phone and called.
One evening, after I have gone home for the day, the phone rings. It is my manager, who lives and works in Australia. He is calling me, after hours, at home, to tell me that someone is going to call me, the next week, to talk with me about something. After I hang up, I tell my roommate about the call and say: “I think that an email would have been more practical and a lot less expensive.”
To this day, I have no idea what they (whoever was supposed to call) were going to talk to me about because they never did call.
Recently, we have been working on expanding our audience through social media and digital publications. The director of our nonprofit signed off on this project, which entailed two new positions and a suite of stock photo and web services products. We start integrating social media embedded posts and share links into many of our online publications. One day, the director starts urgently calling and emailing, and ends up yelling at us in person about something “seriously wrong” with a recent story. He keeps saying that the link in the story is broken and no matter where he clicks, it takes him off the page and he can’t figure out how to go back. He also keeps asking why we added “such crap” to the story after he signed off on the content. This all rings alarm bells, and we’re desperately checking the page to see what happened to the code or if someone hacked the site.
Not seeing anything wrong, we ask him to demonstrate. He furiously goes to his computer, opens the story, and clicks on an embedded tweet, which launches Twitter in a separate window. “Why are we including THAT?” he shouts, pointing at some rude comment replying to the original tweet. “And why can’t I read the rest of the story?”
We try our best to explain that he is now on Twitter, he can close the new window, and he’s seeing replies to the Tweet we linked to, not anything that we chose to put online. He doesn’t understand and insists that we remove the offensive comment. Eventually, we just had to stop using embedded tweets because he freaked out each time and could not understand that we can’t control comments on a site that’s not ours.
Years ago I worked at a popular chain coffee shop. I was born and raised and still live in one of the most expensive areas in the country. At the time I have gone back to college full-time, so I work full-time as well to try to keep up with my bills. Most of my coworkers are teenagers who live with their parents, with two other exceptions besides me. The company launches a new promotional program for a paid incentive card and offers a competition of sorts to try to sell memberships with cash prizes for the stores that sell the most in the district at the end of the introductory period.
To motivate us the store manager says if we win anything, the staff members will split any cash prize the store earns. My fellow rent-paying coworkers and I knew that money would go far for us, so we all hustled like crazy and sold memberships to as many customers as we could. Our store ends up coming in first in the district.. And then our manager says he has changed his mind about splitting the prize and will use the money to throw a staff pizza party instead.
The three of us who were counting on the cash were understandably pissed off, but given how we were all hand-to-mouth we weren’t about to turn down the free food. We weren’t any less pissed off when a few weeks later, the coworker who picked up the food told us what it had cost. Which made us realize that the manager had not in fact spent even close to the whole prize total on the ‘celebration,’ but pocketed almost half of it for himself.
It is approximately 15 years ago and I am in the market for a new car. I have decided on an SUV from a now defunct manufacturer. They made awesome cars and this would be my second car from them. Mind you, I’m a woman in my 30s at this point and a legal secretary at a law office plus run my own side business. I have good credit and make more than enough money to afford this car.
I pick out and actually order the SUV I want, because I want a specific color with a few extra options such as a 6 CD changer and moon roof. I’m using the same salesman that sold me my original car from this dealership. He’s great – answers my questions without acting like I’m an idiot. We get the paperwork ready and hand it over to his financial team, at which point I am told it can take up a bit to process the paperwork as there are a lot of people there buying cars. My salesman needs to speak to his manager, so I start to walk over to get a drink of water when I hear my name being called – it hasn’t even been 5 minutes. I say “over here” and the man simply turns to me and doesn’t move towards me. So I wave at him and start to walk towards him when he proceeds to tell me very loudly from 10 feet away that I will need a co-signer. I immediately know he hasn’t looked past “female” on my paperwork nor done a credit check because I haven’t needed a co-signer since I bought my first car at 16.
So I stop walking towards him and from 10 feet away I very loudly reply “Please go back to your office and get me a list of the banks you called that say I needed a co-signer and I’ll go back to my office and subpoena their records because I guarantee you that they have sold this very car to a man who makes less money and hasn’t worked as long as I have, and without a co-signer.” It is at this point I see the guy who was helping me purchase my car with a big grin on his face and what I assume was his manager next to him scowling. I did not see that man again but I had the paperwork and a date my car would be delivered not 10 minutes after he disappeared.
I was and still am a huge fan of this particular car manufacturer. I went back to them for all of my oil changes, etc. And I never once saw that financial guy again. My salesman did however tell me that he thought it was awesome how I didn’t even miss a beat telling that guy off and loved that I did it in front of everyone. Apparently they had been having problems with him and losing sales over his sexism since he was hired and my response brought it to attention of a lot of higher ups that this kind of behavior was an open door to a lawsuit.
When my boss retired, I was instructed to make a PowerPoint for his going away party. Something featuring a bunch of pictures of him, so we could all remember his time with us and how much we were going to miss him. It was to be set to music.
It was my retiring boss who told me to do this.