Category: Time

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Working Serious Undertime

| UK | Bosses & Owners, Crazy Requests, Time

(To help pay my expenses at uni, I get a job in a big shop. The hours are only four hours every Saturday. This is my first job. After 4 weeks, the manager calls me into the office.)

Manager: “I noticed that it’s taking you a really long time to get the hang of the tills.”

Me: *nervously* “Is it?”

Manager: “Well, there was that issue last week with the customer’s voucher, and before that there was the discount card.”

Me: “But it was the first time I’d ever done one of those. I couldn’t remember how to do it.”

Manager: “You’ve been here four weeks. You really should know how to do these things by now; I can’t believe it would take so long. Most of employees pick it up after their first week.”

Me: “First week? Like seven days?”

Manager: *patronising* “That would be a week, yes.”

Me: “But I’ve only been here for four days!”

Manager: “You’ve been here a month!”

Me: “Only on Saturday, for four hours! So that’s like four part-time days total or two full days, but spread out over a month. It’s a little harder to pick this up when I don’t spend much time here refreshing my memory.”

Manager: “…You can go.”

(She continued talking about how I was so slow for someone who’d been here ‘over a month,’ so eventually I left and got a job with more hours elsewhere. Picked up the tasks pretty quickly when I had frequent practice!)

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A Hot Slice Of Incompetence

| San Francisco, CA, USA | Employees, Food & Drink, Time

(I ordered a pizza over an hour ago through a national chain. Their online tracker says it’s been delivered for 20 minutes. My pizza arrives late, so I go outside to meet the delivery man.)

Delivery Man: “Hi, uh, what did you order?”

Me: “A large pepperoni, a pasta, breadsticks, and a two-liter of root beer.”

Delivery Man: “Oh, you were that order?”

Me: “Yes…”

Delivery Man: “Well, I don’t have it with me.”

Me: “Uh, what?”

Delivery Man: “I don’t have your order. I didn’t bring it. Do you want me to go get it?”

Me: “Well, yes, that would be great.”

Delivery Man: “Okay, it’ll be 30 minutes to an hour. I’ll have to deliver the next round of orders first. Just go on and pay me now. Here’s the receipt.”

Me: “Whoa! Uh, I’m sorry, but no, you really need to bring mine first, and there’s no way in h*** I’m paying until I have what I paid for. Why did you even come if you didn’t have it? Why didn’t you go back and pick it up first?”

Delivery Man: “Didn’t think about it. Want this [Soda], though?” *hands me a 20oz [Soda]*

(He got back in his car and drove off. I called the store to let them know what happened. They were just as baffled as me, and found my order in the cooler with the sodas. They remade it (or at least heated it up, I guess), a manager brought it himself within 20 minutes, and I didn’t have to pay. I’m guessing they need to do some drug testing at that location!)

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Temporarily Misplaced

| Toronto, ON, Canada | New Hires, Time

(While I am unemployed and actively looking for a new job, I put my name down with a temp agency so that I don’t go broke. I’ve been with them, and have already done several placements, for over a month. I’ve never had a problem finding the location, or with any of the previous placements. My regular temp agency representative is on vacation, and I have one of the other representatives. I’m given a new placement, and told to arrive at Address #1 and talk to Boss #1 at 8:30. I don’t have the contact number for Boss #1. This position is as an admin/receptionist at a downtown university. It’s a large sprawling campus. I arrive at Address #1 early, and wait for the office to open. There are several other people there waiting in line to approach the counter. I join the line.)

Counter Attendant: “What can I help you with?”

Me: “Hi, good morning. I’m [My Name] from [Temp Agency]. I’m reporting to [Boss #1].”

Counter Attendant: *confused look* “I’m sorry, I don’t know who that is, or what you’re doing here. I can’t help you. Maybe another name?”

Me: *visibly confused; I pull out the email with all the information* “I’m supposed to go to [Address #1] and report to [Boss #1] in [Department].”

Counter Attendant: “Oh. You want the [Faculty Building] at [Address #2]. Leave this building and [go across the campus].”

(I leave Address #1 and head across the campus to Address #2. I call my rep at the temp agency and let them know I got lost. I leave them a message. I arrive at Address #2 which is about a 20 minutes’ walk from Address #1. I get a call from my rep at the temp agency.)

Temp Agency: “Hi, [My Name]. [Boss #1] called, and said you aren’t there. Where are you?”

Me: “Hi. I left you a message saying I got lost. I went to [Address #1], but they said that that wasn’t where [Department] is, and they said that [Department] at [Faculty] is across campus. I’ve just gotten here, and about to look for the department.”

Temp Agency: “Well, that’s strange. It’s the address in the system, and I’ve been there, and it’s been the right address. I never had to go anywhere else. Where are you now?”

Me: “Lobby of [Faculty Building] at [Address #2].”

Temp Agency: “Well, okay. I’m not sure then where you’re supposed to be. Maybe you should call [Boss #1] to get directions. The number is [number].”

(I end the call and call the number.)

Boss #2: “[Department] at [Faculty]. [Boss #2] speaking.”

Me: “Hi. This is, [My Name]. I’m from [Temp Agency] and supposed to be starting this morning, but I’ve gotten lost. I went to [Address #1] and they directed me to the [Faculty Building]. I’m in the lobby now, just trying to find your offices.”

Boss #2: “Oh. Well, that was the wrong place. You’re in the lobby now?”

Me: “Yes.”

Boss #2: “Do you see [Coffee Shop that’s everywhere on campus, in every office building, and on every street corner]?”

Me: “I do.”

Boss #2: “Okay. Follow the hallway to the right, to the end, and take the elevator to the second floor. The office is then down the hall on the left.”

Me: “Thank you. See you soon.”

(I follow the hallway that’s to the right of the coffee shop to the end, and there is an elevator, which I take to the second floor. I get off there, and there is no hallway to left, only the right. I follow that for a bit, but quickly realize that it’s only classrooms and laboratory rooms. I retrace my steps back to the elevator, and back to the coffee shop thinking I went the wrong way. I call Boss #2 back. By now it’s 9:15. I was supposed to be there at 8:30.)

Me: “Hi, [Boss #2]. It’s [My Name]. I’m really sorry, but I think I’m still lost. I went to the second floor, but there wasn’t a hallway to the left, only the right. I’m back in the lobby. Would you be able to meet me? I’m not sure where I’m going.”

Boss #2: “You’re back in the lobby?”

Me: “Yes. I’m looking at [Coffee Shop].”

Boss #2: *sounding frustrated* “Okay. I’ll be down in a minute.”

(I wait for nearly 10 minutes, when I get a call from the temp agency.)

Temp Agency: “[Boss #2] just called saying that you’re still not there, and that you said you were in the lobby, and asked him to come get you.”

Me: “Yes. I’m still waiting by the coffee shop in the lobby at [Address #2].”

Temp Agency: “Well, figure out where you are, so you can figure out where you’re supposed to be.”

(I call Boss #2 back, and explain again where I am. I ask him for the exact address where I am supposed to be.)

Boss #2: “You need to be at [Department] at [Faculty] at [Address #3]. We’re in the [new wing of Downtown Hospital].”

Me: “I’m in lobby of [Faculty] at [Address #2] on the campus.”

Boss #2: “Well, that’s not where we are.”

Me: “I’m leaving for [Address #3] now. I’ll be in the lobby there in about 30 minutes.”

(I practically run the distance, which is back across the campus, and a further few blocks away from the campus to the hospital. I eventually arrive at the lobby of the new wing of Downtown Hospital. Sure enough, there is the same coffee shop, with a corridor to the right, and at the end of that corridor is an elevator. But I can’t take the elevator. It requires a pass card. So I call back.)

Me: “Hi, [Boss #2]. I’ve found the elevator, but I can’t get to the second floor. It needs a card.”

Boss #2: “I’ll come down.”

(I’m not sure how we got all the way to this point, without it triggering to them that I’d gone to the wrong place, when they knew a card was needed for the elevator. Finally, I meet Boss #2, and am shown up to my desk. It’s nearly 10:30. After some orientation, I meet Boss #1.)

Me: “I’m so sorry I was late. I went to [Address #1] and [Address #2] before realizing that I was supposed to be at [Address #3].”

Boss #1: “Well, we’re not paying you for that time. We need you to be here on time.”

(I was there for just over a month, and wasn’t late again. I left the temp agency shortly after, when a friend of mine asked me to cover for them at another company. Before I left, I figured out that the temp agency had given me the address for the University’s Finance Department where all of their billing statements went. I highly doubt that my representative had actually ever been there.)

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