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Unfiltered Story #45746

England | Unfiltered

Clerk: How can I help?

Me: What is the quickest way possible to send this packet please?

Clerk: Well [service] costs £5 and your packet will get there before 1pm tomorrow.

Me: OK, lets go with that.

[Clerk takes packet, prints out stamps and attaches them to my packet.]

Clerk: You could have used [other service] which gets there before 9am tomorrow but that costs £18 so you won’t want that.

Me: Yes please. That’s what I want.

[Clerk looks startled then voids transaction and has to print out a second set of stamps and stick them over the previous set.]

Clerk: Are you even sure there will be anybody there before 9am?

Me: I don’t care, I just want the fastest delivery available. The earlier it gets there the earlier it can be worked on.

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Unfiltered Story #45745

Utah, USA | Unfiltered

(My husband grew up in Colombia. He has lived here in the US for many years and his English is perfect, but obviously his accent remains. He gets a new cell phone number, and numerous phone calls with it – typically debt collectors. We have worked at call centers before, so he usually tries to be nice so they know to look for a different number.)

Husband: “Hello?”

Caller: “Hi, Roberto [last name]?”

Husband: “Sorry, wrong number.”

Caller: *doubting tone* “You’re not Roberto.”

Husband: “No, I’m not.”

Caller: *sighs* “Okay, good luck with that.” *click*

(My husband was shocked for a moment, how the agent would just assume the accent fitting the name meant my husband was lying about his identity. He finally decided to block the calls from that particular number.)

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Unfiltered Story #45744

UK | Unfiltered

(I’m buying a few groceries, and decide it would be quicker not to use the self-serve checkout)

Cashier: “Are you okay for a bag?”

Me: “Yes, I have a bag with me.”

(He proceeds to watch me take all my items from my basket and place them on the conveyor belt. He doesn’t start scanning until I have all of them out and the basket out of the way. I go to his other side and start filling my bag.)

Me: *Struggling to fit groceries inside single bag*

Cashier: *finishes scanning* “Would you like one bag?”

Me: “Yes, I think so.”

(He get one and places it in the bagging area, proceeding to watch me pack my own groceries. There is a queue growing behind me, and he is literally doing nothing but watch me pack the first bag. The second bag is… completely available.)

Me: “If I wanted to bag my own groceries, I’d have gone to self-serve.” – Is what I would have said, if it wouldn’t have made me THAT customer.

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