Giving Customer Service A Bad Name, Part 3

| Bigotry, Employees

Employee: “May I have your name for your order?”

Me: “Jing.”

Employee: “Excuse me?”

Me: “Jing. J-I-N-G.”

Employee: “What the h*** is that?!”

Me: “I’m Chinese. My parents never gave me an English name.”

Employee: “That won’t do. You are in America. Give me an English name.”

Me: “What?”

Employee: “For God’s sake, just give me an English name!”

Me: “Fine, Jenny.”

Employee: “That’s much better!”

(When I spoke to the manager, it turned out the employee had been warned previously for the same racist behavior. Thankfully, she was fired.)

Giving Customer Service A Bad Name, Part 2
Giving Customer Service A Bad Name

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