Giving Customer Service A Bad Name, Part 3

| USA | Bigotry, Employees

Employee: “May I have your name for your order?”

Me: “Jing.”

Employee: “Excuse me?”

Me: “Jing. J-I-N-G.”

Employee: “What the h*** is that?!”

Me: “I’m Chinese. My parents never gave me an English name.”

Employee: “That won’t do. You are in America. Give me an English name.”

Me: “What?”

Employee: “For God’s sake, just give me an English name!”

Me: “Fine, Jenny.”

Employee: “That’s much better!”

(When I spoke to the manager, it turned out the employee had been warned previously for the same racist behavior. Thankfully, she was fired.)

Giving Customer Service A Bad Name, Part 2
Giving Customer Service A Bad Name

1 Thumbs

Similar Stories

Failed The Name Game (This is the reason I prefer to fill out my own info instead of the having receptionist write down w...
Typecasting Is A Challenge (Trying to ease back into the job market after having a baby, I apply at a temporary office agency. ...
Totally Out Of Order Me: "Hi, could I please have a on a sesame seed bagel, with a cinnamon roll and a , please?" Cas...