Guilty By Association

| Vestal, NY, USA | At The Checkout, Criminal/Illegal, Employees

(I’m a 27-year-old male. I’ve just wandered into an extremely large nation-wide retail chain-store. I’m there specifically to grab cigarettes. On my way to the cigarette counter, I run into a work-friend of mine. We chat for a moment, and she and I part ways. I get into the line.)

Me: “Can I have a pack of cigarettes, please?”

Cashier: *somewhat snarky tone* “No, you may not. I just saw you talking to HER.”

(She gestures to where I ran into my work-friend.)

Cashier: *snobby* “You need to get her ID and the IDs of the people I saw her talking to.”

Me: “Really? That’s just a work-friend of mine. I just ran into her. I’m not even with her shopping.”

Cashier: “If you can’t get their IDs, you’re not getting cigarettes!”

Me: “So… just because I chatted with someone, I can’t get cigarettes?”

Cashier: “Yup.”

Me: “That’s just stupid. So I can’t talk to anyone here unless they have IDs? You’re literally saying that socialization is frowned on here. That’s just stupid! I’ll just go to the gas-station down the street.”

Cashier: “Fine.”

(I walk away. On the way to the door, I bump into my work-friend again.)

Me: “They wouldn’t sell me cigarettes because they saw me talking to you.”

Coworker: “Yeah, they did the same thing to me because I ran into a friend here and was chatting with them. When I went up, they demanded to see his ID because we were talking, and I wasn’t able to find him to have him show them his ID. I wasn’t even here with him… I just bumped into him.”

Me: “So, evidently, we’re not supposed to talk to ANYONE here, I guess, unless they have their IDs…”

Coworker: “Yeah, it looks like they frown on socialization altogether.”

(The next day at work, I see my work-friend again.)

Coworker: “You won’t believe this. You know that woman who wouldn’t sell you cigarettes because she saw you talking to me?”

Me: “Yeah?”

Coworker: “She was actually making fun of me when I walked by again after you left, and was telling other people there that I was a criminal who was buying cigarettes for minors! I walked right by and heard her saying it.”

Me: “Wow…”

(I ended up writing in and complaining, and the corporate office basically told me that I was right: Socialization is basically viewed as a bad thing in the store. How insane is that? And this is a MAJOR store that is in most towns. So, I guess next time you go to the store, if you plan to buy anything requiring an ID, be sure not to talk to or make eye contact with anyone, otherwise you’ll be refused service.)

“Please” Just Get Yourself Fired

| NY, USA | Bad Behavior, Bosses & Owners, Employees, Lazy/Unhelpful

(I’m at a local baseball stadium with my family. Throughout the first five innings, we’ve been getting increasingly annoyed, because an out-of-state summer-camp bought up all the seats around ours, and the kids have been a nightmare. They’re all running around, throwing things; some of which hit us, standing up in front of us and making us miss plays because we can’t see, etc. Their counselors aren’t doing anything. Finally, we decide to go to the office and ask if someone can talk to the counselors and control the kids, or at least move our seats. There is an employee at the office, who looks to be a rather disgruntled 20-something.)

Me: “Hi, sorry to bother you but we really could use a hand with the camp-kids. They’re out of control.”

Employee: “Oh. Well, I can’t do anything.”

Me: “You can’t do anything?”

Employee: *sighing and clearly not wanting to do his job* “Nope. Sorry. Ain’t happening.”

Me: “Well, can we at least move seats?”

Employee: “Nope. There’s no other seats I could switch you to.”

(This is a flat-out lie. About half the stadium is empty.)

Me: “Uhhh, that’s not true at all.”

Employee: “Ehhh… not in my opinion.”

Me: “Look, would you move us or have someone talk to the counselors for the camp? We’ve been hit with food and souvenirs they’re throwing around, they’re constantly screaming and giving us a headache, and they’ve even been standing in front of us and making us miss plays in the game. We paid for tickets to the game, not tickets for some kids to annoy us constantly.”

Employee: “No, I won’t do that.”

Me: “Why’s that?”

Employee: “You didn’t say ‘please.’ And I don’t have to do anything for you because it’s not my f****** problem.”

Me: *taken aback* “Excuse me? I don’t appreciate being talked to like that. Get me a manager.”

Employee: *smirk, sarcastic tone* “No, you said it wrong. It’s ‘Please get me a manager’…”

Me: *now angry* “If you don’t like your job, then quit and let someone else who would actually appreciate it have it! Don’t be snarky to me. Get me a manager, now!”

Employee: “Fine!”

(He called for a manager, but the manager was busy. He snidely told us it would be “a while” before the manager would come. We ended up leaving because it took way too long, and we missed most of the game waiting for someone to see us. We ended up writing to the management and getting a full refund, and were later informed that the employee was immediately terminated after our complaint – one of several that day – was reviewed. Thank god for that.)

Car Repair Despair

| Denver, CO, USA | Employees, Lazy/Unhelpful, Transportation

(It is winter, and we notice our car is having trouble starting, despite being a newer model. We decide that eventually the bad weather could possibly damage our car further, so my mom calls our usual repair shop.)

Mom: “Hi, my name is [Mom], and our car is a 2012 [Model and Brand]. We’re noticing that it’s starting to have troubles starting up, and we’re thinking it may get worse as the cold increases. We’re wondering if we can come in to get it checked out.”

Representative: “Hi, [Mom]! Yes, I can see if I can schedule an appointment for you! Unfortunately, I’m a little backed up on the phone right now, but I can call you back in an hour at the most to get a spot sorted out!”

(My mom agrees, so the representative hangs up promising to call back later. A day goes by, and no call back. My mom leaves a message.)

Mom: *via message* “Hi, this is [Mom] calling! I called yesterday concerning a visit with my car, which is [Model and Brand], and was promised a call back. I did not get one, and was hoping you can call me back soon! Thanks!”

(Keep in mind, my mom was polite and calm, thinking this was just a small mistake. We still get no call back, and my mom sends the same message. After a week, we get no call backs. Finally, we call a different repair shop who manage to get an appointment the day after the call! Our car is fixed, and we get awesome service from the mechanics that turn them into our usual repair shop. A year later, my mom gets a call…)

Representative: “Hi, [Mom]! I’m calling about an appointment we can make for your car!”

Mom: “Um… check the date on the messages I sent you…”

Representative: *confused* “It says you sent them over a year ago.”

Mom: “Exactly…”

Representative: “So… concerning your car repair?”

(My mom hung up, and we never called that repair shop again.)

Talking Complete Baloney

| Germany | Employees, Food & Drink, Ignoring & Inattentive, Lazy/Unhelpful

(I order a cheese pizza to pick up on my way back from work late in the evening. When I arrive the server hands me my pizza which I routinely check right afterwards, only to discover it has ham and salami on it.)

Me: “Sorry. I think you somehow gave me the wrong pizza. I ordered a plain cheese pizza.”

Server: “No, That’s your order. You ordered a pizza with ham and salami on the phone.”

Me: “Sorry, but I have been a vegetarian my whole life. I seriously doubt that I would ever, even mistakenly, order meat on my pizza. Could you please just make me a cheese pizza and I’ll be on my way?”

Server: “No! That’s what you ordered. Now please pay and leave!”

Me: “All right.” *I pull a pack of cigarettes out of my pockets and put it on the counter* “That should suffice, right?”

Server: “No! I don’t even smoke!”

Me: “And I don’t eat meat. Now please make me my cheese pizza!”

(Reluctantly he, finally, did make me my pizza the way I ordered it while acting really rude and giving it to me almost half baked. I haven’t ordered there ever since.)

When Is A Sale Not A Sale…

| Dubuque, IA, USA | Awesome Customers, Awesome Workers

(It’s the day after Halloween, and the drugstore still has a few bags of trick-or-treat candy, but there’s no sale sign up. I see a bag of my favorite candy, which is hard to find, so I grab it.)

Cashier: “I’m afraid these are not on sale.”

Me: “Yeah, I didn’t see a sign, so I figured they’d be regular price.”

Cashier: *stares at me for a moment, as if he’s waiting for me to throw a tantrum* “You know what? I’m going to give them to you for the sale price.”