There Will Be Bloodwork, Part 2

| Ottawa, ON, Canada | Employees, Health & Body, Ignoring/Inattentive

(I am in a rehabilitation hospital after having an operation that left me paralyzed from the chest downwards. I happen to have serious paranoia about hospitals after spending many months of my life in them back when I lived in England and I’m trying to inform the doctors of my paranoia, my conditions, and how I’ll need to go about doing this. I’d like to make a note here that one of my conditions is a terrible phobia of needles I’ve had ever since I was a child.)

Doctor: “Okay, [My Name], we’re going to have to take blood from you.”

(They’ve usually taken blood from my legs and feet which is below my level of injury so I can’t feel it, meaning I’m somewhat okay with it.)

Me: “…Sure, I guess. From my feet as per normal?”

Doctor: “No, we’re going to need to take it from your arms. It appears the ones from your feet aren’t giving us the results we need and we need to take them every few days. Your arms are our only option.”

(Of course my needle phobia and my paranoia start kicking in but I manage to hold it together.)

Me: *sweating a little* “Okay… Well, in that case… I’ll need a few things done first to calm me down or we’ll have another problem.”

Doctor: “All right, name them.”

Me: “First, I’ll need access to my iPhone for my music to try to block out the sound. Second, I’ll need a large dosage of the numbing cream on where you intend to put the needle in and—”

Doctor: *suddenly strict* “You really need this much?”

Me: “Yes, I do, because of my serious paranoia. I’ve told you before I’ve actually punched a doctor in the face because of it.” *trying to keep cool* “So I’ll need my iPhone for my music with my headphones to put in my ears, and a large dosage of numbing cream and warm towels there to make the cream act faster. I know this is important so I’m giving you all the details so I can do this quickly and easily for both of us.”

Doctor: *nodding* “Sounds reasonable. All right, I can get you those things.”

Me: *relieved* “Thank you.”

(The next day I’m woken up and told that I’ll be having my blood taken. When they come around to take it however, none of the things I’ve asked for are there for me.)

Nurse: “Okay, [My Name], I need to take blood from you.”

Me: “Hang on! I asked for several things done beforehand! Can you wait a moment?”

Nurse: *confused* “Like what? It just said we needed to take your blood today and that you were willing.”

Me: “Yes, but I asked [Doctor] to make a note that because of my needle phobia, I need a few things done first, like numbing cream and a warm towel around the hand you’re doing it on.”

Nurse: *confused* “We’re doing it on both hands. [Doctor] said you were okay with it.”

(At this point, my needle phobia and paranoia are starting to kick in.)

Me: “What?! I never agreed to that! I said only one hand!”

Nurse: “We need two samples, one from each hand. Surely [Doctor] told you.”

Me: “No, she didn’t! Now please – I need my phone for my music, some numbing cream, and warm towels!”

(The nurse looks a little offended but goes away. I think she’s getting what I need and she comes back with the cream and warm towels to put them on. However I still haven’t been given my music which is still out of my reach. The call button for the nurse is out of my reach also now that my hands are toweled up so I can’t call for one. When the doctor and nurses come back I’m feeling myself starting to freak out.)

Doctor: “[My Name], we’re going to do it now.”

Me: *panicking* “No, no, I’m not ready! I need my music!”

Doctor: *sternly* “We can’t give that to you because we need to communicate with you. We need you to hear what’s going on.”

Me: *panicking* “No, no, no. I CAN’T hear it or I’m gonna—”

Doctor: “Can we just start this now?”

(Due to my paranoia and problems, I start freaking out and the blood test doesn’t happen. As I’m coming down from my paranoid panic attack, I hear my doctor talking to another nurse.)

Doctor: *coldly* “No, don’t bother anymore.”

Nurse: “What? But we need this done…”

Doctor: *even colder and quiet tone* “If he’s going to be a f****** child having a tantrum then don’t bother. If he gets sick it’s his own fault.” *leaving the room* “There really is no point.”

(When my wife called later, I told her about this. She was so angry that she immediately filed for me to be taken home. It’s been over three months now and I’ve recovered twice as much at home under my wife’s care than I did in the rehab center. We were told we needed to see this doctor again but my wife flat-out refused and we now have a referral to a different doctor. Ironically after this situation happening in the hospital, my ‘doctor’ never once came back to see me – not even when I was being discharged.)

Related:
There Will Be Bloodwork

Doesn’t Speak A Paid Programming Language

| Los Angeles, CA, USA | Coworkers, Criminal/Illegal, Technology

Caller: “Hi, the program I use to give demos to customers has stopped working.”

Me: “Okay, what is the program that you use?”

Caller: *names third-party free trial program that our company doesn’t use*

Me: “And what’s the problem?”

Caller: “It’s asking me to pay to use it.”

Me: “Okay… there’s nothing I can actually do about that. That is a third-party paid service. Our company does not have any accounts or contracts with that vendor, so we don’t have a company account we can use.”

Caller: “But it worked before.”

Me: “They have a free trial, but once that trial is over you would need to pay for an account.”

Caller: “It’s not working. They told me to call Help Desk.”

Me: “I’m afraid this is not a technical issue that we can help with. This program requires a paid account to use it, and our company doesn’t have one. You’d need to work with your department head to put in a purchase order for an account for this program. That doesn’t go through us.”

Caller: “But all my coworkers use it, and they don’t pay for it!”

Me: “Better not mention that to Legal.”

Guilty By Association

| Vestal, NY, USA | At The Checkout, Criminal/Illegal, Employees

(I’m a 27-year-old male. I’ve just wandered into an extremely large nation-wide retail chain-store. I’m there specifically to grab cigarettes. On my way to the cigarette counter, I run into a work-friend of mine. We chat for a moment, and she and I part ways. I get into the line.)

Me: “Can I have a pack of cigarettes, please?”

Cashier: *somewhat snarky tone* “No, you may not. I just saw you talking to HER.”

(She gestures to where I ran into my work-friend.)

Cashier: *snobby* “You need to get her ID and the IDs of the people I saw her talking to.”

Me: “Really? That’s just a work-friend of mine. I just ran into her. I’m not even with her shopping.”

Cashier: “If you can’t get their IDs, you’re not getting cigarettes!”

Me: “So… just because I chatted with someone, I can’t get cigarettes?”

Cashier: “Yup.”

Me: “That’s just stupid. So I can’t talk to anyone here unless they have IDs? You’re literally saying that socialization is frowned on here. That’s just stupid! I’ll just go to the gas-station down the street.”

Cashier: “Fine.”

(I walk away. On the way to the door, I bump into my work-friend again.)

Me: “They wouldn’t sell me cigarettes because they saw me talking to you.”

Coworker: “Yeah, they did the same thing to me because I ran into a friend here and was chatting with them. When I went up, they demanded to see his ID because we were talking, and I wasn’t able to find him to have him show them his ID. I wasn’t even here with him… I just bumped into him.”

Me: “So, evidently, we’re not supposed to talk to ANYONE here, I guess, unless they have their IDs…”

Coworker: “Yeah, it looks like they frown on socialization altogether.”

(The next day at work, I see my work-friend again.)

Coworker: “You won’t believe this. You know that woman who wouldn’t sell you cigarettes because she saw you talking to me?”

Me: “Yeah?”

Coworker: “She was actually making fun of me when I walked by again after you left, and was telling other people there that I was a criminal who was buying cigarettes for minors! I walked right by and heard her saying it.”

Me: “Wow…”

(I ended up writing in and complaining, and the corporate office basically told me that I was right: Socialization is basically viewed as a bad thing in the store. How insane is that? And this is a MAJOR store that is in most towns. So, I guess next time you go to the store, if you plan to buy anything requiring an ID, be sure not to talk to or make eye contact with anyone, otherwise you’ll be refused service.)

“Please” Just Get Yourself Fired

| NY, USA | Bad Behavior, Bosses & Owners, Employees, Lazy/Unhelpful

(I’m at a local baseball stadium with my family. Throughout the first five innings, we’ve been getting increasingly annoyed, because an out-of-state summer-camp bought up all the seats around ours, and the kids have been a nightmare. They’re all running around, throwing things; some of which hit us, standing up in front of us and making us miss plays because we can’t see, etc. Their counselors aren’t doing anything. Finally, we decide to go to the office and ask if someone can talk to the counselors and control the kids, or at least move our seats. There is an employee at the office, who looks to be a rather disgruntled 20-something.)

Me: “Hi, sorry to bother you but we really could use a hand with the camp-kids. They’re out of control.”

Employee: “Oh. Well, I can’t do anything.”

Me: “You can’t do anything?”

Employee: *sighing and clearly not wanting to do his job* “Nope. Sorry. Ain’t happening.”

Me: “Well, can we at least move seats?”

Employee: “Nope. There’s no other seats I could switch you to.”

(This is a flat-out lie. About half the stadium is empty.)

Me: “Uhhh, that’s not true at all.”

Employee: “Ehhh… not in my opinion.”

Me: “Look, would you move us or have someone talk to the counselors for the camp? We’ve been hit with food and souvenirs they’re throwing around, they’re constantly screaming and giving us a headache, and they’ve even been standing in front of us and making us miss plays in the game. We paid for tickets to the game, not tickets for some kids to annoy us constantly.”

Employee: “No, I won’t do that.”

Me: “Why’s that?”

Employee: “You didn’t say ‘please.’ And I don’t have to do anything for you because it’s not my f****** problem.”

Me: *taken aback* “Excuse me? I don’t appreciate being talked to like that. Get me a manager.”

Employee: *smirk, sarcastic tone* “No, you said it wrong. It’s ‘Please get me a manager’…”

Me: *now angry* “If you don’t like your job, then quit and let someone else who would actually appreciate it have it! Don’t be snarky to me. Get me a manager, now!”

Employee: “Fine!”

(He called for a manager, but the manager was busy. He snidely told us it would be “a while” before the manager would come. We ended up leaving because it took way too long, and we missed most of the game waiting for someone to see us. We ended up writing to the management and getting a full refund, and were later informed that the employee was immediately terminated after our complaint – one of several that day – was reviewed. Thank god for that.)

Car Repair Despair

| Denver, CO, USA | Employees, Lazy/Unhelpful, Transportation

(It is winter, and we notice our car is having trouble starting, despite being a newer model. We decide that eventually the bad weather could possibly damage our car further, so my mom calls our usual repair shop.)

Mom: “Hi, my name is [Mom], and our car is a 2012 [Model and Brand]. We’re noticing that it’s starting to have troubles starting up, and we’re thinking it may get worse as the cold increases. We’re wondering if we can come in to get it checked out.”

Representative: “Hi, [Mom]! Yes, I can see if I can schedule an appointment for you! Unfortunately, I’m a little backed up on the phone right now, but I can call you back in an hour at the most to get a spot sorted out!”

(My mom agrees, so the representative hangs up promising to call back later. A day goes by, and no call back. My mom leaves a message.)

Mom: *via message* “Hi, this is [Mom] calling! I called yesterday concerning a visit with my car, which is [Model and Brand], and was promised a call back. I did not get one, and was hoping you can call me back soon! Thanks!”

(Keep in mind, my mom was polite and calm, thinking this was just a small mistake. We still get no call back, and my mom sends the same message. After a week, we get no call backs. Finally, we call a different repair shop who manage to get an appointment the day after the call! Our car is fixed, and we get awesome service from the mechanics that turn them into our usual repair shop. A year later, my mom gets a call…)

Representative: “Hi, [Mom]! I’m calling about an appointment we can make for your car!”

Mom: “Um… check the date on the messages I sent you…”

Representative: *confused* “It says you sent them over a year ago.”

Mom: “Exactly…”

Representative: “So… concerning your car repair?”

(My mom hung up, and we never called that repair shop again.)