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Patience Impaired

| UK | Bad Behavior, Language & Words

(I have just left university and, upon my dad’s insistence, I have called up to register myself for job seeker’s allowance. The operator who answers has a very thick Scottish accent.)

Operator: “Thank you for calling. How can I help?”

Me: “Hi, I need to register for JSA.”

Operator: “Sure, I just need to take some details.”

Me: “Sure, but I have to warn you. I’m hearing impaired so I might need things repeated.”

Operator: “That’s fine. So can I take your name?”

Me: “[My Name].”

(She continues to take my basic details and everything is fine until:)

Operator: “And [unintelligible question]?”

Me: “Can you repeat that?”

(She does, but two minutes later:)

Operator: “Now, what is [unintelligible]?”

Me: “I’m sorry; could you repeat that?”

(She does, but it keeps happening until eventually:)

Me: “Sorry, can you say that again?”

Operator: “No.” *hangs up*

(I rang back to get a different operator, but had to go through everything again only to be told I couldn’t register for another few weeks anyway. But he said there was a note that I had been rude, particularly about her accent, which he was going to remove since I clearly stated I was hearing impaired and my surname is very obviously Scottish, even if I’ve lost most of my accent.)

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You’re Still Here? It’s Over!

| St. Louis, MO, USA | Awesome Workers, Coworkers, Movies & TV

(I work in a tech call center. I had another tech stand up and ask who has been working with a site. He starts in with the old classic:)

Coworker: “Anybody? Anybody? Bueller? Bueller?”

Me: “I think it’s his day off.”

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The Answer Has Different Shades Of Black

| Glendale, AZ, USA | Employees

(I am calling the customer service line to ask a question about a product they were advertising.)

Me: “I’m calling about [Product]. Your web site says that it comes in black/yellow but the picture of the item looks like it has a little black, some yellow, and is mostly gray. Is that right or is it a bad picture?”

Rep: “Well the product is listed as black and yellow.”

Me: “Yes, I know that’s what your web site says but the picture looks gray. Is the main color black or gray?”

Rep: “Let me grab one and check.”

(A minute later…)

Rep: “The main color is light black.”

Me: “Light black is called gray.”